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Job Description
Description
This position is responsible for the development and management of custom computer software, databases, and hardware for the Sheriff’s Office, with a primary focus on the Mobile Data Terminal (MDT) ecosystem used by deputies in the field.
Duties and Responsibilities
Principal functions of this position include installing and maintaining in-vehicle computing hardware, specifically targeting MDTs, high-accuracy GPS modules, barcode scanners, and mobile WAN devices. The specialist will assess departmental mobile technology needs, make related recommendations, and evaluate purchased software for suitability and cost-effectiveness in a field environment. Key responsibilities include diagnosing complex computer hardware and software problems, particularly those involving mobile connectivity, peripheral synchronization, and signal optimization. Additionally, the specialist provides user training and support on equipment, performs routine maintenance of existing hardware, manages the inventory of mobile devices and peripherals, and performs other computer-related and clerical functions as needed.
Minimum Qualifications
Position requirements:- U.S. Citizen
- Bachelor's Degree and 2-3 years or more of relevant experience in Computer Troubleshooting, Training, or a related field. Alternatively, candidates may apply if they have acquired equivalent knowledge, skills, and abilities through 3-5 years or more of hands-on experience working in the field.
- A South Carolina licensed driver; or the ability to obtain a South Carolina driver’s license
- Candidates must be physically able to lift and carry computers and equipment and must demonstrate proficiency in PC applications using Microsoft 365.
- Honorably discharged from the military (if applicable).
- Have no pending cases or criminal felony convictions (misdemeanors may require expungement).
- No THC or Marijuana use within 365 days; some drugs are automatic disqualifiers.
- No student loans in default status.
- Must pass background checks
Knowledge, Skills and Abilities
Candidates must have a comprehensive knowledge of information systems with specific technical proficiency in troubleshooting mobile-specific hardware issues such as GPS, WAN connectivity, and peripheral COM port mapping. A deep understanding of Mobile Virtual Private Networks (MVPN) as well as experience with Mobile Device Management (MDM) platforms and security patching. This role requires a thorough knowledge of networking, internet protocols, and the ability to manage various hardware and software utilized in a networked mobile environment. Essential abilities include training others in technical information, prioritizing multiple activities to meet time-sensitive deadlines, and identifying solutions to complex technical problems. The candidate must be able to communicate effectively using both technical and nontechnical language, follow written and oral instructions, and work independently to maintain fleet readiness
Charleston County offers competitive pay and a comprehensive benefits package to its employees, including but not limited to:- Health, Dental, Vision and Life Insurance
- Optional Life and Disability Insurance
- Optional Medical and Dependent Care Spending Accounts
- Annual and Sick Leave
- Fourteen (14) recognized Holidays
- South Carolina Retirement System (SCRS) State Retirement Plan
- Police Officers Retirement System (PORS - as applicable)
- Optional Deferred Compensation Program
- Longevity and Merit Pay Increases
- Leadership, Professional and Skill Development Training
- Employee Assistance Program
- Employee Well-being Program
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ABOUT THE COMPANY
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Charleston County Government
Show moreCharleston County Government has over 2500 employees working in more than 40 different departments across the County. Employees embody excellent customer service, trust, and commitment to the community. Our diverse team works hard to provide effective government services to the citizens. Excellent benefits and rewarding work make Charleston County a premier employer of choice. We look forward to you joining us.
Located in the beautiful and historical Lowcountry of South Carolina. Charleston County's rich blend of culture, economic activity, environmental beauty, and historic tapestry makes it one of the most distinguished counties in the nation. A recognized leader, Charleston County is a proud community that strives to protect both its historic treasures and its environment, while still keeping an eye toward future development.
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