Dispatcher Position Seeking a reliable dispatcher to help create trucking routes that keep costs down but meet the customers scheduling needs. To be the primary interface between company, customers, sales, system operations and vendors. To provide quality customer service, while meeting company policies and procedures.This role is perfect for anyone who is interested in gaining some quick experience and in supply chain. Must be dependable and hard working, with the ability to communicate clearly and maintain excellent customer service.Schedule: Part-time, 20-30 hours per week. Hybrid but primarily work from home.Needs experience in Ocean Freight / intermodel. 1 year of portpro (not req but a bonus).Job duties are, but not limited to:Answering phones professionally and timelyAnswering email requests professionally and timelyProviding general customer serviceResearch of shipments for Corporate/Accounting requests/reportsCommunicate charges with accounting when outside vendors are usedUnderstanding TSA regulationsDevelop pickup/delivery routes and maintain contact with drivers throughout the dayModify daily routes to accommodates the needs of customersAct as a communication liaison between customers, drivers, sales, and company facilitiesCultivate strong relationships with drivers and customersScheduling of residential pickupsAble to work overtime and weekend on call rotationsOther duties assigned deemed necessary by the Cartage SupervisorRequirements:Bilingual (Spanish/English) is a PLUS!Must have dispatch experience and be familiar with the SoCal areaMultitasker, there are heavy call, email, and workload volumesOT and flexible scheduleGood customer service skills
Dispatcher Position Seeking a reliable dispatcher to help create trucking routes that keep costs down but meet the customers scheduling needs. To be the primary interface between company, customers, sales, system operations and vendors. To provide quality customer service, while meeting company policies and procedures.This role is perfect for anyone who is interested in gaining some quick experience and in supply chain. Must be dependable and hard working, with the ability to communicate clearly and maintain excellent customer service.Schedule: Part-time, 20-30 hours per week. Hybrid but primarily work from home.Needs experience in Ocean Freight / intermodel. 1 year of portpro (not req but a bonus).Job duties are, but not limited to:Answering phones professionally and timelyAnswering email requests professionally and timelyProviding general customer serviceResearch of shipments for Corporate/Accounting requests/reportsCommunicate charges with accounting when outside vendors are usedUnderstanding TSA regulationsDevelop pickup/delivery routes and maintain contact with drivers throughout the dayModify daily routes to accommodates the needs of customersAct as a communication liaison between customers, drivers, sales, and company facilitiesCultivate strong relationships with drivers and customersScheduling of residential pickupsAble to work overtime and weekend on call rotationsOther duties assigned deemed necessary by the Cartage SupervisorRequirements:Bilingual (Spanish/English) is a PLUS!Must have dispatch experience and be familiar with the SoCal areaMultitasker, there are heavy call, email, and workload volumesOT and flexible scheduleGood customer service skills
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