Field Services Dispatcher

Base Pay $24.78 - $27.52 / HourJob Category Dispatch Communications, Customer ServiceEmployee Type Non-Exempt - FTManage Others NoContact information Email vrobbins@marinhumane.orgJoin Marin Humane as a Field Services Dispatcher Be the calm voice behind the mission.Do you thrive in a fast-paced environment, excel at multitasking, and want your work to make a meaningful difference for animals and the community? Marin Humane is seeking a Field Services Dispatcher to serve as the critical communication link between the public, Animal Services Officers, and partner agencies.Every call matters. Every response makes a difference.Why This Role Matters As a Field Services Dispatcher, you'll be at the center of emergency and non-emergency animal service operations—receiving calls, prioritizing responses, coordinating field activities, and helping ensure the safety of both people and animals throughout Marin County.You'll play a vital role in supporting officers in the field while providing compassionate, professional service to community members who may be experiencing stressful situations.What You'll Do Receive and prioritize calls for serviceDispatch Animal Services Officers and coordinate field responsesMonitor radio communications and officer safetyProvide real-time updates and resource coordinationWork closely with law enforcement, fire departments, and other public safety agenciesDocument incidents and maintain accurate recordsSupport emergency and disaster response operationsHelp educate the public and provide information about Marin Humane servicesWe're Looking For Someone Who: Stays calm under pressureHas exceptional communication and customer service skillsCan effectively multitask and prioritize competing demandsEnjoys problem-solving and critical thinkingWorks well independently and as part of a teamIs compassionate toward both animals and peopleHas experience in dispatching, public safety, call centers, or other high-volume customer service environmentsPosition: Field Services DispatcherPay Range: $24.78–$27.52 per hour DOEBenefits Include Medical, dental, and vision coverageLife and long-term disability insurance403(b) retirement plan with employer matchPaid vacation, holidays, sick leave, and sabbatical programA mission-driven workplace where your work has a direct impact on animals and the communityWhy Marin Humane? At Marin Humane, we're dedicated to transforming lives through exceptional animal care, humane education, and advocacy. We believe in fostering a workplace built on our core values:Dedication to AnimalsCollaborative SpiritCourage with CompassionPursuit of LearningCelebrating DifferencesCelebrating Differences is more than a core value—it is central to who we are. We see diversity, equity, inclusion, and belonging (DEIB) as essential to fulfilling our mission and serving our community. We foster a culture of inclusion and belonging for our staff, volunteers, and the communities we serve. We are at our strongest when everyone feels valued, respected, and empowered, and we are committed to advancing DEIB throughout our organization.Make a Difference Every Day As a Field Services Dispatcher, you'll play a critical role in helping animals and people throughout Marin County. Whether coordinating emergency responses, supporting Animal Services Officers in the field, or assisting community members during stressful situations, your work will have a direct and meaningful impact.If you're looking for a rewarding career where no two days are alike and every day helps create positive outcomes for animals and people, we'd love to hear from you.Apply today and help make Marin County a safer, more compassionate place for animals and the people who care about them.#J-18808-Ljbffr

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