Government Careers

  • Museum and Gallery Services

  • Imperative Logistics Group
  • South San Francisco, California 94083 United States View Map
POSITION SUMMARY

Responsible for excellent customer service and management of files, records maintenance to ensure timely delivery of items and resolution of issues.

ESSENTIAL JOB FUNCTIONS
  • Timely completion of estimate requests including but not limited to the rating and booking of Airfreight, Sea freight and Ground transportation.
  • Interface with clients, vendors, and government agencies as applicable including but not limited to Customs, BIS, TSA, USDA, FDA, USFWS and DOT.
  • Set up and independently manage of export/import files including logging, file setup, documentation, communications, rating and billing with ability to meet deadlines from start to completion.
  • Maintain files in organized fashion including copies of all documentation, communications and other related items.
  • Assist department manager with operations issues including customer satisfaction, profitability and interface with other Masterpiece offices.
  • Anticipate needs of clients and seek out information to meet their demands.
  • Compliance with Masterpiece policies and procedures.
  • Assist department manager as necessary with maintenance of quality vendor relationships.
  • Develop and maintain working knowledge of systems including, Outlook, Word, Excel and FIleMakerPro, QuestaWeb as applicable.
  • Participate in conferences and meetings as applicable.
  • Other duties as assigned.
EDUCATION AND QUALIFICATIONS
  • 1-2 years industry experience.
  • Experience with CBP (U.S. Customs and Border Protection) operations.
  • Proficient in Excel and Microsoft Suite.
  • Excellent skills for communicating and relating with both team members and customers.
POSITION SUMMARY

Responsible for excellent customer service and management of files, records maintenance to ensure timely delivery of items and resolution of issues.

ESSENTIAL JOB FUNCTIONS
  • Timely completion of estimate requests including but not limited to the rating and booking of Airfreight, Sea freight and Ground transportation.
  • Interface with clients, vendors, and government agencies as applicable including but not limited to Customs, BIS, TSA, USDA, FDA, USFWS and DOT.
  • Set up and independently manage of export/import files including logging, file setup, documentation, communications, rating and billing with ability to meet deadlines from start to completion.
  • Maintain files in organized fashion including copies of all documentation, communications and other related items.
  • Assist department manager with operations issues including customer satisfaction, profitability and interface with other Masterpiece offices.
  • Anticipate needs of clients and seek out information to meet their demands.
  • Compliance with Masterpiece policies and procedures.
  • Assist department manager as necessary with maintenance of quality vendor relationships.
  • Develop and maintain working knowledge of systems including, Outlook, Word, Excel and FIleMakerPro, QuestaWeb as applicable.
  • Participate in conferences and meetings as applicable.
  • Other duties as assigned.
EDUCATION AND QUALIFICATIONS
  • 1-2 years industry experience.
  • Experience with CBP (U.S. Customs and Border Protection) operations.
  • Proficient in Excel and Microsoft Suite.
  • Excellent skills for communicating and relating with both team members and customers.
Government Careers

Government Careers

Government jobs offer stability, competitive benefits, and the chance to make a meaningful impact on your community and country.

Whether you’re starting your career or seeking new opportunities, these roles provide pathways for growth, security, and service.

Explore positions across a wide range of fields and take the first step toward a rewarding future in public service.

Show more
Apply Now

MORE JOBS

Show More