Security and Loss Prevention Expert, NA

Job ID: 10428190 | Amazon.com Services LLCThe Security and Loss Prevention Expert (SLP Expert) is a key leadership position within the Amazon Security and Loss Prevention (S&LP) team. This role leads the effort to efficiently and effectively provide End-to-End (E2E) S&LP services across all assigned operational business units. The position reports to the SLP Cluster Manager.Key Job ResponsibilitiesIdentify vulnerabilities and conduct root cause analysis using data to define mitigating actions while ensuring compliance with legal and ethical standards.Actively monitor and report outcome for systems and tools that generate data indicating site/region opportunities.Manage confidential investigations and prepare prompt reports of theft, fraud, and workplace violence/critical incidents.Utilize continuous improvement to drive process enhancements and increase efficiency.Serve as department's liaison and security/crisis management subject matter expert, keeping site leadership informed on key issues, strategies, and performance.Identify, promote and implement security best practices while effectively partnering with internal customers to evaluate current and future security needs, processes, and initiatives, including incident response planning, facilitation and management.Domestic regional travel up to 50% of the time when applicable.Lift up to 49 pounds and frequently push, pull, squat, bend, and reach; stand/walk for up to 12 hours during shifts; work in an environment where noise levels vary and can be loud; work in an environment that is subject to variable temperatures and weather; continuously climb and descend stairs (applies to sites with stairs).Work 24/7 operations and be able to work all shifts, including nights, weekends, and holidays.A Day in the LifeAs an SLP Expert, you will join a team of S&LP professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You will perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you will collect information by monitoring systems and tools, analyzing data reports, and conducting interviews. Your findings contribute to identifying vulnerabilities in various processes and drive mitigating measures. You will maintain the physical integrity of our sites by auditing and monitoring the health status of our systems and, jointly with subject matter experts and external suppliers, maintain their functionality. You will identify and act upon initiatives improving our physical security infrastructure, contribute directly to budgetary planning for our external suppliers, and collaborate with stakeholders across organizational levels to deliver measurable outcomes through effective project management. You will also deliver loss prevention-related education and awareness programs to other teams and manage the implementation of our S&LP plan.About the TeamWorldwide Operations Security (WWOS) is the global organization that supports field Loss Prevention and is designed to support Amazon's Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.Basic QualificationsBachelor's degree or equivalent, or 4+ years of relevant professional or military experience2+ years of security service, loss prevention, asset protection, investigations, or law enforcement, or 2+ years of Amazon (Blue Badge/FTE) experiencePreferred QualificationsExperience in implementing metric-based strategies utilizing continuous improvement conceptsExperience in physical security systems maintenance/implementation and coordinating scope of work with security vendors2+ years of operational experience in risk management, audit, data analytics, inventory control, quality assurance, retail, warehouse, distribution center services, delivery service, or supply chainInvestigative interviewing experience; certifications such as Wicklander and Zulawski, Loss Prevention Qualified, Certified Protection Professional, Loss Prevention Certified, Certified Forensic Interviewer, Certified Threat Assessment Certification or other relevant certificationsWorkplace incident mitigation or de-escalation and business continuity planning experienceProficient in Microsoft Office, including use of Excel pivot tables and development of charts/graphicsLos Angeles County applicants: Job duties for this position include working safely and cooperatively with other employees, supervisors, and staff; adhering to standards of excellence despite stressful conditions; communicating effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and following all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Salary: $70,400.00 – $86,700.00 USD annually – Fresno, CA, USA.Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for supplemental life plans, EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at

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