Information Technology Communication Technician III

Metropolitan Water District of Southern California
Los Angeles, California United States  View Map
Posted: Mar 31, 2026
  • Salary: USD $53.41/Hr. - USD $70.26/Hr. USD
  • Salary Top:70.26
  • Full Time
  • Dispatch and Telecommunications
  • Information Technology and Communication Services
  • Job Description

    At the Metropolitan Water District of Southern California, we deliver reliable water to a region with 19 million people—and to accomplish this, we rely on a team of Talented Employees: innovators, problem-solvers, and collaborators who make it all possible.

    There is currently 1 opening for the Information Technology Communication Technician III position located at Headquarters, Los Angeles.

    This recruitment may result in an eligibility list.

    What You’ll Do:

    • Performs and documents configurations and changes to communication systems and networks including all hardware and software components.
    • Adapts procedures, operations, techniques, tools, materials, and equipment to meet the specific needs of the specialization.
    • Exercises sound judgment in interpreting and adapting policies, regulations, precedents, and work directions to individual cases or problems.
    • Analyzes subjects, phases, or issues to determine what actions need to be taken and selects from multiple possible solutions.
    • Handles a variety of conventional problems, questions, and situations requiring professional skill and discretion.

    This job announcement has been designed to indicate the general nature and level of work being performed by employees in this classification / job. To view the full job description click here: Information Technology Communication Technician III

    Schedule: 9/80. Start times are no earlier than 6 a.m. and end times no later than 6 p.m.

    Hybrid: Metropolitan’s current practice in this position is a hybrid work schedule. This typically includes two days a week in person and the other days remote. This is subject to change dependent on organizational needs. In addition, a telework policy is scheduled for negotiations and once completed and implemented, will provide final direction on the hybrid schedule.

    Expectations of Hours of Service, Emergency and Stand-by Service: Employees in this position may be required to work rotating shifts and/or stand-by service to address operational needs and emergencies as required. May be required to work extended periods away from the normal reporting location. Must be able to work rotating shifts (Rotating weekly post, 24/7, including weekends).

    EMPLOYMENT STANDARDS MINIMUM QUALIFICATIONS
    Education and Experience: High school diploma or High School equivalency certification, four years of relevant experience, and completion of 40 semester units from an accredited college, university, vocational or military school.

    Relevant experience is defined as: Experience installing, maintaining and repairing Cisco network routers and switches, VoIP phones, copper and fiber cabling, and Wi-Fi wireless access points.

    CERTIFICATIONS, LICENSES, AND REGISTRATION REQUIREMENTS
    License(s): Valid California Class C Driver’s License or equivalent (required at time of application) that allows you to drive during your employment.

    CLOSING
    Benefits:
    • Competitive compensation
    • Excellent medical, dental, life, vision plans.
    • Deferred compensation in the form of a 401(k) plan (with matching contribution) and a 457 plan.
    • Retirement benefits under the California Public Employees' Retirement System
    • Tuition reimbursement
    • Training and advancement opportunities
    • Excellent working environment
    • Public transportation reimbursements
    • Hub of public transportation: rail, subway, buses, and taxis
    • On-site fitness center

    For more information on MWD benefits, please use the following link: Benefits Regular FT PT Employees (Represented)

    ABOUT MWD

    The Metropolitan Water District of Southern California is a state-established cooperative that, along with its 26 cities and retail suppliers, provides water for 19 million people in six counties. The district imports water from the Colorado River and Northern California to supplement local supplies, and helps its members to develop increased water conservation, recycling, storage and other resource-management programs.

    The Metropolitan Water District of Southern California is committed to providing reasonable accommodations to qualified individuals with disabilities. Qualified individuals with disabilities, who need a reasonable accommodation during the application or selection process, please call (213) 217-7738 or email: jobs@mwdh2o.com.

    Metropolitan is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran, or any other protected characteristic(s).

    Application Filing Period: Closes at 4:30 pm PT on the date stated in the job announcement. However, it may close prior to the filing end date if sufficient applications have been received. If sufficient applications have not been received, then the filing period end date may be extended.
    Eligibility List*: An eligibility list is a list of qualified candidates created when a job posting states that one will be established.

    Candidates who meet the minimum qualifications listed in the original posting and successfully pass all stages of the recruitment process—but are not selected for the initial vacancy—may be placed on this list for future openings.

    The list may be used to invite candidates to participate in a selection interview for a future vacancy in the same classification / title (if there is one). The duration of the list depends on the applicable bargaining unit.

    Qualifying Experience: Your resume must at a minimum include the month and year you began and ended employment, name of the organization, your title, and a brief description of your experience. If your employment was part-time, make sure you identify it on your resume next to the month/year.

    Sponsorship: Applicants for employment with The Metropolitan Water District of Southern California must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States (i.e., H1-B or other employment-based immigration case).

    #LI-Hybrid

    Closing Date/Time: April 30, 2026 @ 4:30 p.m. PST
  • ABOUT THE COMPANY

    • Metropolitan Water District of Southern California
    • Metropolitan Water District of Southern California

    The Metropolitan Water District of Southern California is a consortium of 26 cities and water districts that provides drinking water to nearly 18 million people in parts of Los Angeles, Orange, San Diego, Riverside, San Bernardino and Ventura counties.

    The mission of the Metropolitan Water District of Southern California is to provide its service area with adequate and reliable supplies of high-quality water to meet present and future needs in an environmentally and economically responsible way.

    Metropolitan currently delivers an average of 1.7 billion gallons of water per day to a 5,200-square-mile service area.

    Join our Team

    Metropolitan values both fresh voices and the different perspectives that experience brings. We seek out the best, those who bring unique and varied qualities to an organization whose employees reflect the diverse communities we serve across Southern California. And we want colleagues who embrace innovation, equity and a shared greater purpose to the region. We are a public agency and the people who work with us are devoted to public service.

    We were built to last and to lead. We are an agency deep in history and experience. We are part of the very fabric of Southern California, having been formed in 1928 by the state Legislature to design, build and operate the Colorado River Aqueduct to bring water to a growing population. Today, our role is much greater than the infrastructure we built and maintain. We are here to ensure reliable and safe water supplies for 19 million people across five Southland counties, operating in an environmentally and economically sound manner.

    If you’re already in the workforce and considering Metropolitan as a work option, begin your journey here to learn more. For those still in school or just entering the workforce, scroll down to the section Creating the Next Generation of Workers for the Water Industry to learn about our internship and apprenticeship programs as well as other educational resources to help prepare you for a career in the water industry.

    What We Offer

    When you come to work at Metropolitan, you don’t come just for a job; you come for a career.  We want to support your career pathway along with your well-being.  One way to do that is to offer very competitive salaries and excellent benefits. We also provide top-notch health and insurance options, as well as retirement benefits.

    Our benefits package is above industry standards. Metropolitan contracts with CalPERS, the California Public Employee Retirement System, to provide a wide choice of medical coverages to both active employees and qualified retirees. 

    As a regular full-time; regular part-time union represented employee will be eligible for excellent benefits.

    Also available to Metropolitan employees through CalPERS are pension and survivor benefits as well as deferred compensation benefits that include our 401(k) and 457(b) savings plans. Metropolitan matches 401(k) contributions to increase the amount of your annual savings toward retirement.  

    Dental coverage, through Delta Dental, is offered at no cost to regular full-time; regular part-time employees pay a pro-rated fee.  Qualified dependents can be added to the dental plan at no extra cost.  Metropolitan contracts with Vision Service Provider, or VSP, for vision coverage and covers the cost for regular full-time employees.  Costs are prorated for regular part-time employees. Qualified dependents can be added for a flat monthly fee. 

    We have insurance programs covering life, long-term disability and accidental death and dismemberment. There are also some voluntary benefits to choose from.  These include Flexible Spending Accounts for health and dependent care, long-term care and cancer coverage. You and your family members will also have access to our Employee Assistance Plan for confidential professional counseling and referral services at no cost.  A Wellness Program offers certain reimbursements to employees based on work location and bargaining unit.  

    Show more

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