Administrative Assistant

Full-time position available with the Health Department, Fountain ID Division and Vital Records Division located at 2400 Troost Ave
Salary Range: $18.61-$29.39/hour
Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m.
Application Deadline Date: April 27, 2026


Responsibilities

Fountain ID Division

Position Summary

This position is responsible for municipal administrative duties involving significant interaction with the public. This role requires strict adherence to security protocols and a high level of professionalism when working with community members and stakeholders.

Job Responsibilities

• Communicates professionally with customers via phone, email or in person.?
• Answers customer's inquiries via phone, email or in-person.
• Prints, reviews, processes and scans applications.
• Issues Fountain IDs.
• Exports data reporting daily and generates monthly reports monthly.
• Cross-trains with Vital Records.
• Delivers presentations to Community Wellness Ambassadors (CWA).
• Helps coordinate outreach events such as Annual Project Homeless Connect KC and Health on the Block and attends them.
• Performs related duties as required.

Vital Records Division

Position Summary

This position is responsible for municipal administrative duties involving significant interaction with the public. The role requires strict adherence to security protocols and a high level of professionalism when working with community members, funeral home directors, and state partners.

Job Responsibilities

• Performs daily administrative and customer service duties related to the issuance of vital records, including birth and death certificates.
• Responds to public inquiries via phone, online systems, and mail.
• Processes online and mail-in requests for vital records in a timely and accurate manner.
• Issues birth and death certificates to individuals and funeral home directors throughout the State of Missouri.
• Maintains strict compliance with security and confidentiality requirements governing vital records.
• Completes official training provided by the State of Missouri Bureau of Vital Statistics.
• Maintains positive and professional working relationships with funeral home directors and staff from the Vital Records Office in Jefferson City.
• Cross-trains with Fountain ID.
• Delivers presentations to Community Wellness Ambassadors (CWA).
• Completes daily deposit responsibilities in accordance with departmental procedures.
• Helps coordinate outreach events such as Annual Project Homeless Connect KC, Health on the Block and Bank Run.
  

Qualifications

REQUIRES high school graduation and 3 years of increasingly responsible secretarial and/or clerical experience; OR an equivalent combination of qualifying education and experience.


Other Information

URGENT!!! CRITICAL RECRUITMENT INFORMATION

Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.

In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System.

Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.

The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.
For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.
Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.

If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.

The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy

The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org .

If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).

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• City of Kansas City

• 816-513-1903

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