Custodian II (SMSU)

Santos Manuel Student Union

California State University, San Bernardino

CUSTODIAN II (SMSU)

Hiring Range: $21.81/hr - $27.26/hr

Job Title: Custodian II

Department: Operations

Reports To: Associate Director of Operations

Location: San Bernardino

FLSA Status: Non-Exempt

Category: Full-Time, Regular, At-Will

Salary Grade: 4

About Santos Manuel Student Union at CSUSB

(This is not a state position)

The Santos Manuel Student Union (SMSU) is a focal point of the campus where students, faculty, staff, administration, alumni, and guests can develop an enduring relationship with the campus. Serving as the campus social hub, the SMSU assists in the retention and development of students, while encouraging a deeper understanding and appreciation of cultural pluralism, gender equity, and ethnic diversity. The SMSU nurtures an environment conducive to personal growth and development through a variety of cultural, social, educational, and recreational activities. Bridging formal learning and life experiences, the SMSU also serves as a training ground for developing student leaders through leadership opportunities and employment that promote an active learning domain.

Functioning as a meeting place on campus, the facilities provide a comfortable and relaxing environment with a multitude of services important for the University community.

SMSU North first and second floors house a variety of services and departments including: Coyote Lanes Bowling Alley, Coyote Cantina, game room, social stairs, CSUSB Bookstore, lounge spaces, The Habit Burger Grill, dining area, an outdoor plaza deck, and our massive 12,000 square foot conference center. Also known as the Student Success floor- the third floor houses our JEDI Centers: Asian and Pacific Islander Desi American Center, First Peoples Center, Latinx Center, Pan-African Student Success Center, Osher Adult Re-Entry Center, Queer and Transgender Resource Center, and Women’s Resource Center. Other campus entities include: Associated Students Incorporated (ASI), Office of Student Leadership and Engagement, Leadership Lab, Undocumented Student Success Center and 1,000 square feet of study/lounge space.

SMSU South facilities include: a spacious lobby, relaxation and study lounge areas, meeting rooms, a state-of-the-art theater, a multi-purpose Events Center used for major events, Financial Literacy Center, Graduate Student Success Center, and E-Sports Arena. Other services and departments located within the SMSU are Basic Needs, Obershaw Den, New Student Orientation and Family Programs, the Office of Black Student Success, and the Division of Student Affairs Office.

Work Schedule

This is a regular, full-time, hourly position. Willingness to work a flexible schedule as necessary in order to respond to emergency/urgent situations is required. This may include working extended hours, evenings, weekends and some holidays.

General Purpose

Under the direction of the Santos Manuel Student Union (SMSU) Associate Director of SMSU Operations, the Custodian II is responsible for all aspects of general cleaning and custodial care in the SMSU independently or with a team.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Provides assigned custodial support, responds to custodial/cleaning emergencies, cleans and maintains assigned areas, dusts and cleans all surfaces; clean glass doors, windows, and blinds; clean off graffiti; clean furniture and upholstery.
  

• Develops and implements training programs focusing on personal and professional growth for student employees to include: building maintenance, cleaning, set-up and event support, policies and procedures, event management and emergency procedures.
  

• In conjunction with other SMSU units, develops, implements, and evaluates assessment initiatives leading to effective, ongoing development and training programs for student employees.
  

• Monitors the custodial services budget.
  

• Oversees strategic planning of the custodial department to ensure the operational needs of the department and students are met.
  

• Implements custodial schedules to ensure timely and strategic facility maintenance.
  

• Monitors use of assigned areas, unlocking as needed and safeguarding from unauthorized access by locking doors and windows.
  

• Performs light maintenance duties (i.e.; changing light bulbs). Orders custodial supplies and equipment as needed. Reports facility repair needs identified during rounds, check fire extinguishers to ensure they are full and operational.
  

• Inspects facility, equipment and furnishings to develop schedules for cleaning, extermination, repair, maintenance, and general improvements. Operates and maintains equipment, tools, supplies, and materials to perform assigned duties; organize work materials and equipment, including loading and unloading supplies.
  

• Develops and implements inventory control systems and records, including Capital Equipment data and equipment repair/replacement plans to minimize loss and increase efficiency. Operates a motor vehicle, such as a truck, or electric cart to transport custodial equipment, materials, and supplies.
  

• Maintains awareness of safety requirements and conducts all operations with safety of staff and customers as first priority, and in accordance with the Injury and Illness Prevention Plan and other safety policies. Maintains attendance records of safety meetings as required by Occupational Safety and Health Administration rules.
  

Minimum Education and Experience Qualifications

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High School Diploma, GED. or equivalent is required ; and a minimum of two years of custodial experience is preferred.

Supervisory Responsibilities

This position is responsible for supervising Custodian I staff and student assistants. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Additional Skills Required

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. Ability to use word processing and spreadsheet software and other related software.

Mathematical Skills

Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills

None needed.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision.

Certifications Licenses & Registrations

First Aid and CPR/AED certification required (certifications may be obtained within the first month of employment). Valid CA Drivers License is required.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. Accidents are improbable outside of temporary minor injuries such as cuts, bruises or sprains. Work conditions may vary depending upon the location of job tasks required; may occur indoors and outdoors, therefore requiring exposure to a variety of elements. While working indoors, the lighting and temperature are adequate. The work environment may involve exposure to various elements including but not limited to: chemicals, dust, fumes, cold, heat, noise, vibrations and dampness. While working outdoors, the work environment may involve exposure to various elements including but not limited to: sun, heat/cold, dust, pollens and other environmental risks.

Benefits Include

• Medical, Dental, Vision, Flex Cash option
• CalPERS Retirement
• CalPers 457
• Group Term Life/Accidental Death & Dismemberment (AD&D)
• Holidays & Personal Holiday
• Vacation and Sick Leave
• Educational Assistance Benefit (based on availability of funding)
• Employee Assistance Plan
• Long-Term Care Insurance
• Pet Insurance
• Flexible Spending Account
• Workers' Compensation
• Unemployment Insurance
• State Disability Insurance

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination.

The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.

Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.

The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.

Supplemental Information

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered this position with Santos Manuel Student Union. Failure to satisfactorily complete the background check may affect the application status of applicants. Fingerprinting is required for all employees that have direct contact with minors.

The Santos Manuel Student Union is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law.

Advertised: Mar 27 2026 Pacific Daylight Time
Applications close:

• 

• California State University, San Bernardino (CSUSB)

• (909) 537-4388

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