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Job Description
Summary
This position is designed to provide excellent customer service to the customers of the City's Water Utility Department.
Essential Duties and Responsibilities- Processes payments from customers in person, mail, dropbox, online and by phone. Cash handling daily for payment processing.
- Scans data and compiles records and reports.
- Gives information to customers and employees.
- Prepares, issues, and sends out receipts, bills, policies, and billing statements.
- Operates computer terminal to input and retrieve data.
- Operates office machines such as computer, copier, fax, adding, and calculating machines.
- Opens and routes incoming mail, answers correspondence, and prepares outgoing mail.
- Greets and assists visitors.
This job has no supervisory responsibilities.
Education and/or Experience
High school diploma or general education degree (GED); and two years of recent related experience and/or training; or equivalent combination of education and experience.
The City of Lancaster offer a complete benefits packeage to full-time employees which includes: health care; paid holidays, vacation time, sick leave, retirement, longevity, tuition reimbersemet and more.
To learn more details, vist our benefits page. -
ABOUT THE COMPANY
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City of Lancaster
Show moreHistorical Overview
The first settlement made in the Lancaster community was in September 1844 by Roderick Rawlins. Mr. Rawlins and other members of his party had secured "headrights" from the Republic of Texas. Read on...
Location
Located in the Southwest portion of Dallas County, the City of Lancaster is approximately 15 minutes south of Dallas and is well situated to access the Dallas/Ft. Worth Metroplex, one of the largest and most diverse in the nation. Read on...
Lancaster offers the perfect blend of open farmland, rolling hills, creeks, and woodlands, with home prices ranging from $160,000 to $600,000. Our community features tree-shaded neighborhoods, an excellent public library, a Senior Life Center, and over 600 acres of parks, including a municipal golf course and the Lancaster Visitors Center and State Auxiliary Museum.
Ideally located for commuting within the Dallas/Fort Worth Metroplex, Lancaster provides easy access to major highways and is close to DART light rail, Dallas Love Field, and DFW International Airport. The city also boasts a regional airport and an industrial park with rail access. Educational opportunities abound with nearby campuses of Dallas College, Cedar Valley College, and the University of North Texas at Dallas, while the Lancaster Independent School District (LISD), the first district-wide STEM district in Texas, offers award-winning education.
Lancaster features diverse shopping, dining, and recreational opportunities, including a 100-acre Community Park with a recreation center, indoor aquatic facility, fishing pier, and outdoor athletic facilities, as well as the Bear Creek Nature Preserve. With a vibrant mix of amenities and a strong sense of community, Lancaster is the ideal place to live, work, and play!
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