Under general direction, assists the Retirement Benefits Manager in planning, organizing, and supervising the Benefits Division of the Alameda County Employees’ Retirement Association.

DISTINGUISHING FEATURES

This is a single position classification responsible for supervising the benefits activities of the Retirement Association, which includes record keeping, application process, counseling, and retirement payroll. This classification is distinguished from the Retirement Benefits Manager by the former having the responsibility for developing or enhancing benefit programs and member services and integrating the workflow of the Benefits Division staff with the work of staff in other divisions, while the latter having the responsibility for the day-to-day supervision of projects underway and for responding to staff requests for assistance on complex benefits issues.

Examples of Duties:
NOTE: The following are duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level.
Each individual in the classification does not necessarily per-form all duties listed.
1. Assists the Retirement Benefits Manager in planning, organizing and supervising the work of benefits staff involved in reconciling and producing the monthly pension payroll, maintaining and updating retirement account balances, supervising the determination of accrued service credit balances in manual and automated records, and processing new and terminating members; makes recommendations for approval of claims for death, disability and retirement, subject to confirmation by the Retirement Board.
2. Resolves benefit issues and assists with member coun-seling on complex or sensitive cases; may develop and/or present retirement education materials.
3. Performs day-to-day supervision of benefits staff working in teams, ensuring delivery of superior member services by providing guidance and training and assisting with research on complex cases.
4. Assists with developing policies and procedures for all activities within the Benefits Division; ensures benefit-related policies and procedures are followed.
5. Supervises the division of community property interests of members’ retirement accounts in marital dissolution cases.

Minimum Qualifications
EITHER I
Graduation from an accredited college or university with a Bachelor’s degree in Business or Public Administration, Human Resources or a closely related field.
AND
The equivalent of two years of full-time experience as a Retirement Specialist III in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.)
OR II
Graduation from an accredited college or university with a Bachelor’s degree in Business or Public Administration, Human Resources or a closely related field.
AND
The equivalent of two years’ full-time professional benefits or retirement experience, one year of which must have been in a supervisory position.
SUBSTITUTION:
Possession of the Certified Employee Benefits Specialist certificate and two years of relevant experience may be accepted in lieu of the required degree.
Additional years of experience may be substituted for the required education on a year-for-year basis.
NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

Knowledge and Skills

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Example of Duties” section of this specification.

KNOWLEDGE OF:

• 1937 Act County Employees Retirement Law as it relates to disability and service retirements, divorce and death benefits.
• Actuarial principles pertaining to retirement system funding.
• Modern principles and practices of staff development and supervision.
• Customer
• Retirement benefit calculations and
• Issuance and reconciliation of pension
• Management of automated information
• Operation of a personal computer with proficiency in word processing and spreadsheet applications.
• Management of work

ABILITY TO:

• Establish and maintain professional relationships with members of the Retirement Board, ACERA staff, mem-bers of the Retirement Association, other governmental agencies, legal and medical professionals and
• Supervise the work of subordinate
• Coach and develop staff to deliver superior member
• Analyze and solve
• Gather, organize, and summarize specialized
• Work effectively in a team
• Interpret and apply the provisions of retirement law and Board policies and procedures.
• Manage automated information
• Identify and use all necessary resources.
• Employ effective oral and written communication skills to make public presentations and reports.
• Improve processes to enhance member services.
• Exercise sound judgment in decision making.

Resumes, current Alameda County Application and Supplemental Questionnaires must be in the possession of the ACERA Human Resources Department by April 10, 2026 at 5:00 p.m.
Resumes, current Alameda County Application and Supplemental Questionnaires must be sent via email to Ofelia Garrido, ACERA Human Resources Specialist, at ogarrido@acera.org. She can be reached at 510-628-3006.

SUPPLEMENTAL QUESTIONNAIRE:
A properly completed Supplemental Questionnaire must be submitted with each resume. Resumes and Supplemental Questionnaires must be in the possession of the ACERA Human Resource Department by 5:00 p.m. on the Last Day for Filing. Failure to submit a resume or Supplemental Questionnaire will result in disqualification.

Supplemental Questions:
Retirement Assistant Benefits Manager
1. Give an example of how you delegated responsibility for a recent assignment, for instance, whom you chose, what and how you dele-gated the assignment and what you did to monitor it?
2. Do you have experience writing about technical subjects? Describe the most significant report or written work you have completed.
3. Describe your experience assisting with developing policies and procedures.
4. What skills do you possess to assume a leadership position at ACERA and what has motivated you to apply for this opportunity?

Please mention you found this employment opportunity on the CareersInGovernment.com job board.

BENEFITS
The County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*:

For your Health & Well-Being

Medical – HMO & PPO Plans
Dental – HMO & PPO Plans
Vision or Vision Reimbursement
Share the Savings
Basic Life Insurance
Supplemental Life Insurance (with optional dependent coverage for eligible employees)
Accidental Death and Dismemberment Insurance
County Allowance Credit
Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
Short-Term Disability Insurance
Long-Term Disability Insurance
Voluntary Benefits - Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services
Employee Assistance Program
For your Financial Future

Retirement Plan - (Defined Benefit Pension Plan)
Deferred Compensation Plan (457 Plan or Roth Plan)
For your Work/Life Balance

12 paid holidays
Floating Holidays
Vacation and sick leave accrual
Vacation purchase program
Management Paid Leave**
Catastrophic Sick Leave
Pet Insurance
Commuter Benefits Program
Guaranteed Ride Home
Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
Employee Discount Program (e.g. theme parks, cell phone, etc.)
Child Care Resources
1st United Services Credit Union
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a summary of the benefits offered and can be subject to change.

**Employees in management-designated classifications may be entitled to management paid leave. Refer to the applicable MOU or Salary Ordinance for more information.

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• Alameda County Employees Retirement Asso

• 5106283039