Management Aide (UC)

Description

The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community.

Under general supervision, performs analytical and technical staff work in assigned areas of specialized assistance and service as required by a division or department head.
The eligible list established from this recruitment will be used to fill the current and/or additional vacancies throughout the City. The present opening is within the Community Development Agency.

Essential Functions Include But Are Not Limited To

Performs analytical work by gathering, compiling, analyzing and evaluating data; conducts surveys, research and studies related to improving operational and administrative processes and operations; writes or assists in the preparation of comprehensive reports, including detailed findings and recommendations; assists in the development and implementation of new programs, procedures, methods and systems; prepares informational material for special or regular reports; confers with and assists individuals requesting information, services or making complaints; prepares written correspondence; review, analyze and report on basic agreements, correspondence, and pending legislation of relevance to the City; may assist in budget preparation and control, provide cash flow analysis; performs related functions as required.

Minimum Qualifications

One year of governmental administrative staff experience, and education equivalent to graduation from a four-year college or university with specialization in public, business administration, finance, economics or closely related field; or any equivalent combination of training and experience which provides the following knowledge and abilities:
DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of: the principles and practices of public or business administration; research techniques, data analysis, report preparation and writing, as well as program evaluation; use of modern computer applications and devices.
• Skill in: ability to operate modern devices including smart phones, tablets, laptops, personal computers and utilizes standard business software applications such as Excel, Access, Word, Power Point, and related software.
• Ability to: compile, analyze and interpret financial data, demographic and other types of data, manage basic agreements and programs, prepare clear and concise comprehensive reports; communicate effectively orally and in writing; establish and maintain effective working relationships with City employees and the public.

Selection Process

All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide.

Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include:

Written Examination (Qualifying) tentatively scheduled for April 6, 2026 : Will evaluate candidates' knowledge of principles and methods of public administration, public relations, data analysis, reading comprehension, business arithmetic, and other factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to continue in the selection process.

Writing Skills Examination (Qualifying) tentatively scheduled for April 6, 2026: Will evaluate the candidates' ability to effectively communicate in writing. Candidates must receive a minimum passing score in order to continue in the selection process.

Oral Interview Examination (Weight of 100%) tentatively scheduled for April 28, 2026: Will evaluate the candidates' experience, training, education and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list.

Candidates need a minimum passing score in order to be placed on the eligible list. Candidates must achieve a passing score in every component of the selection process in order to be placed on the eligible list. The Human Resources Department may waive one or more examination components. When one weighted examination component is waived, the remaining section will receive a weight of 100%.

The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation.

Please visit the following website to view the summary of comprehensive benefits!

Summary of Benefits

(under CASA)

NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana.

Closing Date/Time: 4/1/2026 11:59 PM Pacific

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• City of Santa Ana

• 714-647-5340

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