Zoo Community Engagement Manager

Requirements

MOS CODES: None

Education and Experience : Bachelor's Degree or higher in Business, Public Administration, Public Relations, Communications, or a closely related field and four (4) years of experience involving the development and coordination of public events, community outreach, or public information; or four (4) years of administrative experience which involved budgeting, grant administration, or sponsorship development, including two (2) years of supervisory experience.

Licenses and Certificates : Valid Texas Class "C" Driver's License or equivalent from another state by the date of appointment.

General Purpose

Under general direction, develop, implement, and coordinate projects and program activities to promote, support, and integrate community involvement in the El Paso Zoo.

Typical Duties

Plan, develop, and implement strategies to facilitate community involvement in the El Paso Zoo. Involves: Develops and implements policies, procedures, and protocols designed to obtain community input on the El Paso Zoo initiatives. Conduct stakeholder assessments, meet with neighborhood residents, leaders, and community groups to identify trends, ideas, and available resources. Facilitates public dialogues and consensus to develop community-driven projects and initiatives. Assess community concerns, values, and opinions on the El Paso Zoo projects, programs, and initiatives.

Develop, execute, and evaluate the effectiveness of Zoo events, projects, and initiatives. Involves: Facilitating formation of public and private partnerships, business alliances, and inter-local agreements that foster conservation development, and advising local communities or cooperatives on conservation programs, planning, and marketing initiatives. Collaborate with other jurisdictions, the business community, civic groups, and other stakeholders to integrate initiatives. Identify opportunities and prospects to solicit and negotiate new or expanded events and/or program operations. Advocate for locating events, services, and facilities by arranging and participating in related outreach.

Plan and develop funding sources and fundraising goals. Involves: Researching available funding from private, local, state, and federal sources. Seeks input from managers about special projects for possible grant funding. Write and review grant applications. Ensure annual grant funding and reporting deadlines are met. Network with current funding organizations and potential funding sources. Identify and maintain a network of potential donors to support financial goals. Solicit corporate prospects and maintain relationships with current corporate contributors. Solicit support for Zoo sponsorships. Meet with representatives of funding sources to develop proposals or assist with developing and innovating new projects, events, or programs. Work with staff to schedule and implement events and programs to expand membership and fundraising drives, and other promotional events.

Consult with staff to develop and implement public information training materials, bulletins, and presentations. Involves: Establishing and maintaining effective relationships with community leaders, City officials, media, and the general public. Informs City officials of community events and issues through various media such as written reports, conferences, and community meetings. Organizes forums, walking tours, conferences, and other community events and meetings.

Assist in the management, staging, and execution of Zoo Events. Involves: Implementing the vendor selection process. Coordinate contracts with sponsors and vendors. Managing the planning and logistics execution of department events. Develop and maintain relationships with venue personnel and relevant City departments. Represent the Zoo at City Council meetings, boards and commissions, and community events as required.

Perform administrative duties. Involves: Compiling, editing, and submitting grants in final format. Ensure that expenditures comply with grant endowment provisions. Evaluate program activities and recommend changes as appropriate. Manage the computer data system to maintain accurate and updated sponsor and donor information. Conduct market research to determine needs and evaluate the effectiveness of projects. Coordinate with volunteer committees to accomplish specific fundraising goals. Prepare, monitor, submit, and justify division budget. Market new ideas and events to promote Zoo activities, events, and programs.

General Information

For complete job specifications, click here.

Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.

Important Note: The r equired Supplemental Questions and answers are considered an examination component and will generate a score.

Applicants are being tested on a conditional basis pending a review of minimum qualifications. Applications will be reviewed for applicants who pass the Supplemental Questions exam.

Per CSC Rules & Regulations, after review of the minimum qualifications for applicants that pass the Supplemental Questions exam, a passing score, combined with applicable seniority points and veteran points, will be used to create a list of candidates.

Please note: Applicants with foreign diplomas, transcripts, and degrees must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Please visit www.naces.org/members for more information.

A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete.

To qualify for this position, the required education, experience, knowledge, and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.

Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.

BENEFITS

LIFE AND HEALTH INSURANCE

The City of El Paso is a self-insured entity with a third-party administrator for Medical and Pharmacy benefits. Basic Life Insurance Coverage is available at no cost to eligible employees. Additional Life Insurance and coverage for your dependents are also available.

Employees can select optional Dental, Vision, and Short Term Disability coverage. Employees also have the option to participate in a Health Savings Account or Flexible Spending Account (healthcare and/or dependent care for daycare expenses). All of these insurance and coverage options can be configured within a month of your new employee orientation date.

An Employee Assistance Program (EAP) with access to mental health sessions, therapy, and more is available at no cost. A trained counselors are also available to help you and your dependents cope with life’s stressors so that you can live a happy productive lifestyle.

The City’s Wellness Program seeks to promote better health and wellness amongst the workforce through various programs and incentives in which employees may choose to participate in, to include wellness education, fitness tests, biometric screenings, group fitness, health coaching and so much more!

Keep Learning, Growing & Reinventing Yourself! The City of El Paso's Tuition Assistance Program encourages employee personal and professional development by sharing educational costs with those employees who have successfully completed their original probation, and in turn retain a skillful workforce. Each year, employees can obtain Tuition Assistance for Degree, Certifications, Continuing Education, and Books & Equipment.

ELIGIBILITY FOR VACATION LEAVE

All regular employees who are regularly scheduled to work on an average, a minimum of twenty (20) hours per week, who have held a position in the City Service for a period of six months from date of employment, shall be eligible for vacation allowance as hereinafter set forth. Part-time employees shall accrue vacation leave at a pro-rated amount of full-time entitlement based on the number of hours that they are scheduled to work. Employees covered by collective bargaining agreements shall accrue vacation as provided in the applicable agreement.

Regular employees in the City Service shall accrue vacation credit at the following rates per pay period, calculated from the date of employment of each employee:

For 0 - 5 years of service (12 days):
40 hour per week employees - 3.70 hours per biweekly pay period

For >5 to 15 years of service (17 days):
40 hour per week employees - 5.24 hours per biweekly pay period

For >15 or more years of service (20 days):
40 hour per week employees - 6.16 hours per biweekly pay period

SICK LEAVE WITH PAY

Employees shall be entitled to accrue sick leave with pay in accordance with the Rules of the Civil Service Commission.

ACCIDENT WITH PAY LEAVE

The Amended Section 4.4 of the Ordinance shall become effective upon adoption and shall apply to occupational injuries and occupational diseases occurring on and after date of adoption. Occupational injuries and occupational diseases occurring before such date will be governed by the Ordinance in effect at the time of the date of injury or disease.

PREGNANCY LEAVE

A) Pregnancy shall be treated the same as any other temporary physical disability.

B) An employee on pregnancy leave shall use accumulated and unused regular sick leave time and then (unless granted use of special sick leave) shall be on leave without pay, unless the employee chooses to use any accumulated and unused annual leave.

C) An employee going on pregnancy leave shall give written notice to her department head with appropriate medical verification. Before returning to work from pregnancy leave, the individual will provide appropriate medical documentation releasing the employee to return to work, as is required for any individual who has been on leave for a temporary physical disability.

LEGAL HOLIDAYS

The following days are hereby declared legal holidays for all the City departments, provided that the provisions of this section shall not apply to members of the Fire Department whose duties are to prevent or extinguish fires, or to members of the Police Department whose duties are those of law enforcement: (Amended 10/03/95)

1. First day of January (New Year's Day)

2. Third Monday in January (Martin Luther King Holiday)

3. Thirty-first day in March (Cesar Chavez Day)

4. Last Monday in May (Memorial Day)

5. June 19 (Juneteenth)

6. Fourth day of July (Independence Day)

7. First Monday in September (Labor Day)

8. Eleventh Day in November (Veteran's Day)

9. Fourth Thursday in November (Thanksgiving Day)

10. The Friday following the fourth Thursday in November (Day after Thanksgiving)

11. Twenty-fifth Day in December (Christmas Day)

12. Employee's Birthday

In addition to the above days, the following days are also declared to be legal holidays: 1. Any day designated as a holiday by City Council. 2. When any legal holiday falls on a Saturday, the preceding Friday shall be considered a legal holiday. 3. When any legal holiday falls on a Sunday, the following business day shall be considered a legal holiday.

Closing Date/Time: 3/31/2026 11:59 PM Mountain

• 

• City of El Paso

• 915-212-1244

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