Employment Records Coordinator

The Role:
The Employment Records Coordinator is a key member of the People and Culture team, responsible for managing high-volume, accurate Ambassador records and ensuring timely data entry across complex human resources information system (HRIS) workflows. The role safeguards data integrity, supports compliance with policies and collective bargaining agreements, and oversees end-to-end records processing and critical reporting. The coordinator works both independently and collaboratively to provide reliable data that enables informed decisions and a strong Ambassador experience.

What You’ll Do:
Keep in mind that this list is not all-inclusive.

Manage and maintain employment records

• Maintain accurate personnel records in physical and digital formats, ensuring data integrity within HRIS and imaging systems (ApplicationXtender), and partner with the Records Retention team to support proper storage and retention practices.
• Create, route, and track transaction documentation (Ambassador Action Forms) for approvals; complete data entry for hires, rehires, pay, and department changes, position changes, and terminations in HRIS and the imaging system, and create/maintain position codes in the applicant tracking system.

Facilitate compliance, reporting, and performance processes

• Coordinate and communicate with state unemployment insurance agencies on processing, billing, and reporting; assist with Internal and External Auditor records requests; and track licenses, certifications, and other employment-related documentation to support compliance.
• Create and send routine and ad hoc reports (e.g., quarterly union reports, monthly State new hire reporting, HR data reports) and assist in ensuring Performance Evaluations are submitted and compensation changes are processed accurately and on time.

Lead communication and engagement support

• Lead and maintain the Ambassador Update, intranet site content, and PeopleConnect email communications to ensure information is accurate, timely, and aligned with People and Culture initiatives. Support Ambassador engagement activities, events, and programs as needed.
• Respond to internal and external inquiries regarding records, processes, and systems, providing clear, customer-focused support and escalating issues as appropriate.

Provide HRIS support and improve processes

• Serve as first-level support for HRIS questions from HR, leaders, and Ambassadors; troubleshoot basic system issues, participate in enhancements (requirements gathering, user acceptance testing), and document new processes and procedures.
• Document and refine data entry and audit checklists, map and review end-to-end employee lifecycle processes (hire, transfer, leave, termination), and identify opportunities for automation, standardization, and efficiency improvements across employment records workflows.

What We’re Looking For

• High School Diploma and at least two (2) years of experience with human resources systems or related human resources/administrative work, including report creation and data tracking.
• Strong Excel skills (formulas, pivot tables, data validation) and proven accuracy in data management, reporting, and performance management tracking.
• Experience supporting complex human resources projects end-to-end with excellent follow-through, organization, and attention to detail.
• Excellent customer service and communication skills, with the ability to explain data and processes clearly to leaders and Ambassadors.
• Working knowledge of human resources principles, practices, and procedures; experience with applicant tracking systems (ATS) and human resources information systems (HRIS) is preferred.
• Self-starter who can manage multiple priorities with minimal oversight while maintaining strict confidentiality and contributing positively to a team-focused, inclusive environment.
• All LVCVA Ambassadors are expected to demonstrate “Do the Right Thing,” “Vegas for All,” and “Be Extraordinary” by acting with integrity, fostering an inclusive and welcoming environment, and delivering exceptional service in everything they do.

The Las Vegas Convention and Visitors Authority (LVCVA) provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the LVCVA will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at peopleconnect@lvcva.com

PROFESSIONAL-CLASS BENEFITS

Total compensation at the Authority consists not only of the salary paid, but also of the various benefits offered, such as group health and life insurance and retirement plan. Depending on the type of insurance selected, adding these benefits increases an employee's total compensation from between 30 to 40 percent.

NEVADA PERS RETIREMENT PROGRAM

• 100% EMPLOYER PAID
• https://www.nvpers.org

NO SOCIAL SECURITY TAXES WITHHELD

INSURANCE - 100% Employer Paid

• Medical/Dental/Vision/Rx Insurance (employees and dependents)
• Life Insurance - $15,000plus an amount equal to your annual base salaryup to a max of $125,000
• Long-Term Disability (LTD) Insurance

VOLUNTARY INSURANCE - Employee Paid

• Life Insurance
• Supplemental Insurance
• Long-Term Care Insurance
• Flexible Savings Accounts (FSA & Dependent Care FSA)
• Pet Insurance

PAID HOLIDAYS

• 13per year, includes birthday

PERSONAL TIME OFF (PTO)

ANNUAL MERIT INCREASE - July

• Ambassadors are eligible for an increase to base pay based on achievement of performance measures.

ANNUAL PERFORMANCE INCENTIVE

• Ambassadors are eligible for a performance bonus based upon achievement of goals and successes.

DEFERRED COMPENSATION (IRS Section 457)

OTHER

• Employee Assistance Program

NOTE: Benefits subject to change based on the discretion of management

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• The Las Vegas Convention and Visitors Authority (LVCVA)

• 702-892-7563

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