Senior Manager of Small Business Programs

BART
Oakland, California United States  View Map
Posted: Mar 17, 2026
  • Salary: $168,682.00 - $255,553.00 Annually USD
  • Full Time
  • Administration and Management
  • Job Description

    Marketing Statement

    Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

    Job Summary

    Salary Information
    $168,682/annually - $255,553/annually (Non-Represented Pay Band 10)

    Note: The negotiable salary offer will be between $202,699 - $211,209, commensurate with education and experience.

    Who May Apply

    All current BART employees and qualified individuals who are not yet BART employees.

    Reports To

    Director of Office of Civil Rights

    Days Off

    Saturday and Sunday

    Department
    Office of Civil Rights

    Current Assignment

    The San Francisco Bay Area Rapid Transit District (BART) is seeking a strategic, collaborative, and results-oriented leader to serve as the Senior Manager of Small Business Programs. This position plays a critical leadership role in advancing BART’s commitment to expanding economic opportunities by ensuring that small businesses have meaningful access to contracting opportunities that support the District’s capital investments, operations, and services.

    Reporting to executive leadership within the Office of Civil Rights, the Senior Manager will oversee the planning, development, and implementation of BART’s Small Business Programs, including programs that support Disadvantaged Business Enterprises (DBE), Small Business Enterprises (SBE), and other wide-ranging contracting initiatives.

    The position leads program strategy, compliance, policy development, and stakeholder engagement to ensure that BART’s programs are implemented effectively, align with federal and state regulations, and contribute to the District’s broader goals of equal opportunity, transparency, and economic impact in the region.

    The most qualified candidates for this position will have highly developed competencies in the following areas, which will be reinforced with related work experience and will be clearly articulated during the selection process:
    • Small Business and Supplier Diversity Program Management - Demonstrated experience leading or administering programs that promote participation of small, disadvantaged, or diverse businesses in public sector contracting.
    • Regulatory Compliance and Policy Implementation - Strong understanding of federal, state, and local requirements governing small business programs and the ability to implement policies that ensure compliance and program effectiveness.
    • Strategic Leadership and Program Development - Ability to evaluate programs, develop strategies for improvement, and implement initiatives that expand access and participation.
    • Data Analysis and Performance Management - Experience using data, reporting systems, and performance metrics to evaluate program outcomes and inform decision-making.
    • Stakeholder Engagement and Partnership Building - Proven ability to collaborate with government agencies, community organizations, contractors, and industry stakeholders to advance program goals.
    • Communication and Executive Advising - Strong written and verbal communication skills with the ability to present complex information clearly and provide strategic guidance to senior leadership.
    • Team Leadership and Organizational Management - Experience supervising professional staff, managing resources, and fostering a collaborative and high-performing work environment.

    Application & Selection Process
    All applicants must apply online at www.bart.gov/jobs. Applications must be completed in full and include all requested information, including dates of employment, positions held, hours worked, and a detailed description of duties performed.

    Applicants may attach a resume to provide supplemental information; however, the resume does not substitute for completing the application form in its entirety. Only

    information included in the application at the time of submission will be used to determine whether applicants meet the minimum qualifications for the position. All application materials must be submitted by the closing date and time listed on the job announcement. Applications received after the closing deadline will not be considered.

    Applicants who require assistance with the online application process may contact the Talent Acquisition Division at (510) 464-6112 or employment@bart.gov.

    The selection process will include the following phases:

    Phase 1: Minimum Qualification Screening

    Phase 2: Review and Evaluation of Supplemental Questionnaire

    Phase 3: Panel Interview

    Phase 4: 2nd Round Interview (tentative)

    The selection process for this position may include one or more of the following: a skills or performance demonstration, a written examination, and/or a panel or individual interview.

    All applications will be reviewed by the Talent Acquisition Division to determine whether applicants meet the established Minimum Qualifications (MQs). Applicants who meet the MQs may be referred to the hiring department for further evaluation as part of the selection process.

    The selected candidate must demonstrate a work history reflecting reliability and dependability and may be required to provide copies of certificates, diplomas, or other documentation required by law, including proof of authorization to work in the United States.

    Pre-employment processing will include a background check. This requirement does not apply to current full-time District employees unless the position requires additional evaluations or clearances.

    Examples of Duties

    Oversees and manages the activities of the Small Business Programs Division including development and administration of policies and programs, reporting, certification, and outreach efforts; may be responsible for managing and administering other programs and/or functions under the District’s Office of Civil Rights.

    Makes recommendations for action and assists in the development and implementation of policies, procedures, goals, and objectives. Evaluates the efficiency and effectiveness of service delivery methods and procedures and recommends appropriate service and staffing levels in accordance with department policy.

    Directs, coordinates, and oversees the planning, development, policy analysis, and implementation and reporting of the District’s Disadvantaged Business Enterprise, Small Business Programs, and related compliance activities.

    Conducts organizational, operational and analytical studies and investigations; recommends modifications to existing programs, policies and procedures as appropriate; and prepares formal reports and analyses.

    Participates in the development and administration of an assigned budget; forecasts funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures; and recommends budget adjustments as necessary.

    Directs, coordinates and reviews the work of staff and external contractors; serves as a liaison with internal departments and executive offices to support effective program and project implementation within approved budget.

    Directs, coordinates and oversees the planning, development and implementation of contracts, as well as the administration of management procedures and internal control mechanisms to ensure the efficient and cost-effective use of staff and resources in meeting program goals and objectives.

    Directs and ensures timely response to legislative, media and community inquires, and CPRA requests; coordinates, develops and implements changes to existing State statutory and federal regulations.

    Ensures the District's compliance with applicable administrative and technical requirements of the Disadvantaged Business program.

    Plans, prepares and coordinates the development of reports, including recommendations to the Board of Directors, committees, and executive management.

    Plans and coordinates staff meetings related to assigned projects and programs; schedules meetings and prepares agendas; arranges facilities; notifies participants.

    Oversees labor issues and grievances; may prepare for and participate in grievance hearings and related proceedings; may lead or support labor discussions with union representatives; may work toward resolution of contractual disputes and complaints.

    Provides guidance and oversight on reporting requirements to the Federal Transit Administration related to contract awards and payment data; analyze contracts to determine whether goals have been met; identifies potential shortfalls and recommends corrective actions to leadership.

    Serves as the liaison within the District and external agencies; develops approaches and solutions to effectively support District operations; negotiates and resolves sensitive and complex issues; explains programs, policies, and activities.

    Selects, trains, manages, and evaluates assigned staff; provides or coordinates staff training and development; addresses performance issues and works with employees to correct deficiencies; and implements disciplinary and termination actions in accordance with District policies and procedures.



    Minimum Qualifications

    Education :
    Possession of bachelor's degree in Business Administration, Political Science, Public Administration, or a closely related field from an accredited college or university.

    Experience :
    The equivalent of five (5) years of full-time professional verifiable experience in small business programs administration, civil rights program administration, or related experience, which must have included at least two (2) years of management-level experience.

    Substitution :
    Additional experience as outlined above may be substituted for the education on a year-for-year basis.

    Knowledge and Skills

    Knowledge of :
    • Methods and techniques of research and analysis
    • Principles and practices of project coordination and management
    • Methods and techniques of policy analysis and development
    • Principles of strategic planning and managing change processes
    • Principles of management and training
    • Methods and techniques of training needs analysis and development
    • Principles of budget preparation and control
    • Principles and practices of business math, accounting and budgeting
    • Current office procedures, methods and equipment including computers and supporting word processing and spreadsheet applications.
    • Principles of business letter writing and report preparation
    • Principles and procedures of filing and record keeping
    • English usage, spelling, grammar and punctuation
    • Related Federal, State and local codes, laws and regulations

    Skill in :
    • Performing professional level administrative support services
    • Developing, implementing, interpreting and applying department policies, procedures, goals and objectives
    • Exercising sound independent judgment within general policy guidelines
    • As assigned, leading, organizing, and reviewing the work of staff
    • Independently preparing correspondence and memoranda
    • Planning, organizing and administering special projects and programs
    • Planning, organizing and scheduling office priorities
    • Researching, analyzing, compiling and summarizing a variety of materials
    • Preparing and administering department budgets
    • Operating office equipment including computers and supporting word processing and spreadsheet applications
    • Responding to requests and inquiries from the general public
    • Understanding the organization and function of a public agency
    • Interpreting and explaining District policies and procedures
    • Analyzing problems, identifying alternative solutions and making recommendations
    • Communicating clearly and concisely, both orally and in writing
    • Public speaking and presentation delivery
    • Establishing and maintaining effective working relationships with those contacted in the course of work



    Equal Employment Opportunity GroupBox1

    The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

    The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov .

    Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs .

    The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification.

    Highlights
    • Medical Coverage (or $350/month if opted out)
    • Dental Coverage
    • Vision Insurance (Basic and Enhanced Plans Available)
    • Retirement Plan through the CA Public Employees’ Retirement System (CalPERS)
      • 2% @ 55 (Classic Members)
      • 2% @ 62 (PEPRA Members)
      • 3% at 50 (Safety Members - Classic)
      • 2.7% @ 57 (Safety Members - PEPRA)
      • Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details)
    • Money Purchase Pension Plan (in-lieu of participating in Social Security tax)
      • 6.65% employer contribution up to annual maximum of $1,868.65
    • Deferred Compensation & Roth 457
    • Sick Leave Accruals (12 days per year)
    • Vacation Accruals (3-6 weeks based on time worked w/ the District)
    • Holidays: 9 observed holidays and 5 floating holidays
    • Life Insurance w/ ability to obtain additional coverage
    • Accidental Death and Dismemberment (AD&D) Insurance
    • Survivor Benefits through BART
    • Short-Term Disability Insurance
    • Long-Term Disability Insurance
    • Flexible Spending Accounts: Health and Dependent Care
    • Commuter Benefits
    • Free BART Passes for BART employees and eligible family members.


    Closing Date/Time: 4/5/2026 11:59 PM Pacific
  • ABOUT THE COMPANY

    • BART (Bay Area Rapid Transit)
    • BART (Bay Area Rapid Transit)

    The BART story began in 1946. It began not by governmental fiat, but as a concept gradually evolving at informal gatherings of business and civic leaders on both sides of the San Francisco Bay. Facing a heavy post-war migration to the area and its consequent automobile boom, these people discussed ways of easing the mounting congestion that was clogging the bridges spanning the Bay. In 1947, a joint Army-Navy review Board concluded that another connecting link between San Francisco and Oakland would be needed in the years ahead to prevent intolerable congestion on the Bay Bridge. The link? An underwater tube devoted exclusively to high-speed electric trains.

    Since 1911, visionaries had periodically brought up this Jules Verne concept. But now, pressure for a traffic solution increased with the population. In 1951, the State Legislature created the 26-member San Francisco Bay Area Rapid Transit Commission, comprised of representatives from each of the nine counties which touch the Bay. The Commission's charge was to study the Bay Area's long range transportation needs in the context of environmental problems and then recommend the best solution.

    The Commission advised, in its final report in 1957, that any transportation plan must be coordinated with the area's total plan for future development. Since no development plan existed, the Commission prepared one itself. The result of their thoroughness is a master plan which did much to bring about coordinated planning in the Bay Area, and which was adopted a decade later by the Association of Bay Area Governments (ABAG).

    The BART Concept is Born
    The Commission's least-cost solution to traffic tie-ups was to recommend forming a five-county rapid transit district, whose mandate would be to build and operate a high-speed rapid rail network linking major commercial centers with suburban sub-centers.

    The Commission stated that, "If the Bay Area is to be preserved as a fine place to live and work, a regional rapid transit system is essential to prevent total dependence on automobiles and freeways."

    Thus was born the environmental concept underlying BART. Acting on the Commission's recommendations, in 1957, the Legislature formed the San Francisco Bay Area Rapid Transit District, comprising the five counties of Alameda, Contra Costa, Marin, San Francisco and San Mateo. At this time, the District was granted a taxing power of five cents per $100 of assessed valuation. It also had authority to levy property taxes to support a general obligation bond issue, if approved by District voters. The State Legislature lowered the requirement for voter approval from 66 percent to 60 percent.

    Between 1957 and 1962, engineering plans were developed for a system that would usher in a new era in rapid transit. Electric trains would run on grade-separated right-of-ways, reaching maximum speeds of 75-80 mph, averaging perhaps 45 mph, including station stops. Advanced transit cars, with sophisticated suspensions, braking and propulsion systems, and luxurious interiors, would be strong competition to "King Car " in the Bay Area. Stations would be pleasant, conveniently located, and striking architectural enhancements to their respective on-line communities.

    BART employees in the 1970s

    BART employees in the 1970s.

    Hundreds of meetings were held in the District communities to encourage local citizen participation in the development of routes and station locations. By midsummer, 1961, the final plan was submitted to the supervisors of the five District counties for approval. San Mateo County Supervisors were cool to the plan. Citing the high costs of a new system-plus adequate existing service from Southern Pacific commuter trains - they voted to withdraw their county from the District in December 1961.

    With the District-wide tax base thus weakened by the withdrawal of San Mateo County, Marin County was forced to withdraw in early 1962 because its marginal tax base could not adequately absorb its share of BART's projected cost. Another important factor in Marin's withdrawal was an engineering controversy over the feasibility of carrying trains across the Golden Gate Bridge.

    BART had started with a 16-member governing Board of Directors apportioned on county population size: four from Alameda and San Francisco Counties, three from Contra Costa and San Mateo, and two from Marin. When the District was reduced to three counties, the Board was reduced to 11 members: four from San Francisco and Alameda, and three from Contra Costa. Subsequently, in 1965, the District's enabling legislation was changed to apportion the BART Board with four Directors from each county, thus giving Contra Costa its fourth member on a 12-person Board. Two directors from each county, hence forth, were appointed by the County Board of Supervisors. The other two directors were appointed by committees of mayors of each county (with the exception of the City and County of San Francisco, whose sole mayor made these appointments).

    The five-county plan was quickly revised to a three-county plan emphasizing rapid transit between San Francisco and the East Bay cities and suburbs of Contra Costa and Alameda counties. The new plan, elaborately detailed and presented as the "BART Composite Report, " was approved by supervisors of the three counties in July 1962, and placed on the ballot for the following November general election.

    The plan required approval of 60 percent of the District's voters. It narrowly passed with a 61.2 percent vote District-wide, much to the surprise of many political experts who were confident it would fail. Indeed, one influential executive was reported to have said: "If I'd known the damn thing would have passed, I'd never have supported it. "

    The voters approved a $792 million bond issue to finance a 71.5 mile high-speed transit system, consisting of 33 stations serving 17 communities in the three counties. The proposal also included another needed transit project: rebuilding 3.5 miles of the San Francisco Municipal Railway. The new line would link muni streetcar lines directly with BART and Market Street stations, and four new Muni stations would be built.

    The additional cost of the transbay tube -- estimated at $133 million -- was to come from bonds issued by the California Toll Bridge Authority and secured by future Bay Area Bridge revenues. The additional cost of rolling stock, estimated at $71 million, was to be funded primarily from bonds issued against future operating revenues. Thus, the total cost of the system, as of 1962, was projected at $996 million. It would be the largest single public works project ever undertaken in the U.S. by the local citizenry.

    After the election, engineers immediately started work on the final system designs, only to be halted by a taxpayer's suit filed against the District a month later. The validity of the bond election, and the legality of the District itself, were challenged. While the court ruled in favor of the District on both counts, six months of litigation cost $12 million in construction delays. This would be the first of many delays from litigation and time-consuming negotiations involving 166 separate agreements reached with on-line cities, counties, and other special districts. The democratic processes of building a new transit system would prove to be major cost factors that, however necessary, were not foreseen.

     

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