TERMINAL SERVICES REPRESENTATIVE I-II

DESCRIPTION

SALARY INFORMATION:
Grade I - $27.005 - $36.562 Hourly
Grade II - $32.118 - $43.655 Hourly

EXAMPLES OF DUTIES

Under supervision of the Section Manager, provides daily operational support and coordinates the use of Port properties and facilities with tenants, terminal operators, steamship agents, and stevedoring representatives and ensures quality customer service and compliance with Port tariff rules and regulations, lease agreements, and permits; prepares a daily (24-hour) ship movement schedule which includes the vessel name, estimated arrival and departure times, and assigned berth; monitors compliance with Port tariff by collecting and preparing all supporting documentation of vessel operations including dockage, wharfage, storage, and demurrage; calculates charges for Port tariff and other charges for use of Port properties and facilities; inspects Port properties and facilities, on foot or by vehicle, for damage and to ensure properties are properly maintained; prepares damage reports, and coordinates repairs; schedules, coordinates and participates in annual fire and safety inspections; processes and monitors compliance of various permits for hot-work, special events, filming, heavy lift operations, lightering operations, and hazardous materials/cargoes that includes obtaining tenant authorizations; participates in annual facility and storm water inspections; prepares various reports and correspondence; performs other related duties as required.

REQUIREMENTS TO FILE

Two years of paid, full-time equivalent professional experience in port logistics or property management that included enforcement of rental/lease agreements and inspections of property or experience in a closely related field.

A valid motor vehicle operator’s license is required.

Transportation Workers Identification Credential (TWIC) will be required within six months from appointment.

Knowledge, Skills and Abilities:
• Knowledge of the maritime industry including port operations, and preparation and/or verification of marine shipping documents;
• Ability to conduct property enforcement and inspections as related to rental/lease agreements and tariffs;
• Ability to analyze data from a variety of sources and make recommendations;
• Ability to plan and organize work and keep accurate records;
• Ability to handle multiple tasks in a fast-paced environment;
• Ability to operate Microsoft Office Suite (Word, Excel, Access, PowerPoint, Outlook);
• Ability to comprehend and interpret controlling documents;
• Ability to Interact professionally, tactfully, and courteously with others;
• Ability to communicate effectively both orally and in writing;
• Ability to be independently able to resolve conflicts or complaints from internal and external customers;
• Ability to sit, stand, or walk for extended periods of time while performing inspections on foot or from a vehicle;
• Ability to work overtime, and on call to respond to emergencies after hours and on weekends.

DESIRABLE QUALIFICATIONS: Experience in maritime terminal operations; rail operations, trucking or logistics industry; Global Logistics Specialist certification; or Marine Terminal Operations Professional certification.

SELECTION PROCEDURE

EXAMINATION WEIGHTS:

Application and Supplemental Application......................................................Qualifying

Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting minimum qualifications will be placed on an eligible list. Applicants receiving Veteran’s Credit will be placed on the eligible list first and then in the order in which applications were filed. The resulting eligible list remain in effect for at least one year. Based on the number of applications accepted, the selection procedure may be changed. In the event a revision is necessary, the affected persons will be notified.

In accordance with Civil Service Procedure 3.38, all eligible veterans that successfully qualify on any or all open competitive examinations shall receive an additional credit of ten (10) points that will be added to their original passing score. Disabled veterans passing the examination shall receive a credit of fifteen (15) points that will be added to their original passing score. (A copy of the veterans DD-214, Member 4 form indicating honorable discharge must be attached to the application at the time of filing.)

This position is eligible for Local Hiring Preferences and Veterans Preference Points. Learn more about available preferences and eligibility criteria here: www.longbeach.gov/jobs/working-for-the-city/hiring-preferences

If you have not received notification within two weeks after close of filing, please contact the Human Resources Department at (562) 570-7008.

EQUITY AND INCLUSION

The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.

The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act

In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public.

This information is available in an alternative format by request at (562) 570-7008. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-7008. For hearing impaired, call (562) 570-7008.

An Equal Opportunity Employer.

N43AN-26 TSR:SR 2/18/26

Employee Benefits

The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include:

• Medical and Dental Insurance

• Life Insurance

• Retirement Plan (P.E.R.S.)

• Paid Vacation, Personal Holidays and Sick Leave

• Deferred Compensation

• Credit Union Membership

• Free Bus Transportation (Long Beach Transit)

• Flexible Spending Accounts

• Free Employee Parking
• Paid Parental Leave*
*Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17).

Closing Date/Time: 3/25/2026 11:59 PM Pacific

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• City of Long Beach

• 5625707057

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