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Job Description
POSITION OVERVIEW
Applications accepted from: All Person Interested
Service Line: Transportation & Drainage Operations
Reporting Location: 611 Walker, 21st Flr
Workdays & Hours: Monday - Friday / 7:00am - 4:00pm*
* Subject to change
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
The Management Analyst III develops, organizes, implements, monitors specific operational and maintenance activities. The analyst will support the Transportation & Drainage Operations in implementing process improvements, monitoring operational effectiveness, and ensuring compliance with operational regulations and policies.
Responsibilities:- Samsara Driving Application
o Serve as TDO administrator and subject matter expert
o Reviewing users report monthly to add or remove users
o Work with the Communication Specialist to develop monthly tips/tricks for distribution
o Review various system reports to ensure safety adherences
o Develop improvement recommendations for driving behavior and gain buy-in.
o Incorporate automated system notifications for vehicle incidents; search for trends/patterns
o Collaborate with vendor to effectively communicate concerns of the Service Line to ensure organizational needs are meet
o Utilize new or available technologies to create internal dashboard- Safety Meetings
o Present safety data (focus on significant incidents and trend analysis) during bimonthly meetings (six times per year) and incorporating Samsara where applicable
o Attend citywide safety meetings and notify management of any new developments- Work Order Overdue Dashboard and Response
o Analyze data presented on Work Order Overdue Dashboard
o Review trends/patterns and suggest areas of improvement
o Follow up with management in areas such as Average completion time, total past due and past due detail
o Provide biweekly reports to management detailing citizen responses and explanations for pastdue items- Operational Quality & Efficiency
o Assist in the development of operational SOPs to document intuitional knowledge regarding procedures and processes
o Improve customer service relations via assistance from TDO operational teams and optimizing TDO operational environments
o Creation of flow charts for documentation of workflow processes
o Analyzing overtime data for OQE staff and other special projects as assigned
WORKING CONDITIONS
This position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort in a normal office environment.
This is a Houston Public Works position at the Tier III Level.
MINIMUM REQUIREMENTS
EDUCATIONAL REQUIREMENTS
Requires a Bachelor's degree in Public Administration, Business Administration, Finance or a field directly related to the job.
EXPERIENCE REQUIREMENTS
Four years of professional experience in accounting, budget analysis, finance, public administration or a field directly related to the job are required.
Substitutions
Experience cannot be substituted for the Bachelor’s degree requirement.
A Master’s degree in a field directly related to the job may substitute for two years of the above experience requirement.
LICENSE REQUIREMENTS
None
PREFERENCES
Preference will be given to applicants with experience in the following:- The ability to organize and prioritize assigned task
- Detail Oriented
- Innovative problem-solving skills
- Ability to multi-task in a high volume, fast paced environment
- Self-starter and committed to completing tasks timely).
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. **
GENERAL INFORMATION
SELECTION/SKILLS TESTS REQUIRED: None
However, the department may administer skills assessment test.
SAFETY IMPACT POSITION : No
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.
Pay Grade 21
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period.
Applications must be submitted online at: www.houstontx.gov .
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm
or call 832-393-6020.
If you need special services or accommodations, call 832-393-6020. (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE - Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:- Medical
- Dental
- Vision
- Wellness
- Supplemental Insurance
- Life insurance
- Long-term disability
- Retirement pension
- 457 deferred compensation plan
- Employee Assistance Program
- 10 days of vacation each year
- 13 city holidays, plus one floating holiday
- Compensable Sick Leave
- Personal Leave
- Flexible schedules
- Hybrid-Telework for eligible positions
- Professional development opportunities
- Transportation/parking plan
- Section 125 pretax deductions
- Dependent Care Reimbursement Plan
- Paid Prenatal, Parental and Infant Wellness Leaves
- Healthcare Flexible Spending Account
Closing Date/Time: 3/16/2026 11:59 PM Central -
ABOUT THE COMPANY
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Houston Airport System
Show moreOUR STOREY | HOUSTON AIRPORT SYSTEM
The Houston Airport System provides a safe and dynamic air services network that fosters economic vitality for the transportation industry and facilitates a strong level of global connectivity for a diverse and growing population living throughout the greater Houston region.
OUR MISSION
We exist to connect the people, businesses, cultures and economies of the world to Houston.
OUR VISION
Establish the Houston Airport System as a five-star global air service gateway where the magic of flight is celebrated.
OUR HISTORY
In 1937, as Houston began its ascent to become the energy capital of the world, the city acquired the site of its first major commercial airport, William P. Hobby Airport.
As the City of Houston continued to grow so did the Houston Airport System, adding George Bush Intercontinental Airport in 1969 and Ellington Airport in 1984. Today, George Bush Intercontinental Airport serves as the premier long-haul international airport facility, while Ellington Airport supports both general aviation flights as well as a host of government/military operations. Hobby Airport opened an international concourse and welcomed back international service in October 2015, serving destinations in Latin American and the Caribbean.
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