Community Worker I - Sheriff's Activities League - Extra Help

Description



The San Mateo County Sheriff's Office is seeking passionate individuals who are ready to make a difference in our community!

The San Mateo County Sheriff's Activities League (SAL) is a non-profit organization that builds positive partnerships between youth, deputies and the communities through safe and affordable, purposeful programs that make a difference. The Sheriff's Activities League constantly strives to build strong, positive relationships between law enforcement and the communities we serve by providing resources to help youth in our community reach their full potential. Our vision is to build a strong continuous bond between law enforcement and youth to foster a safe and supportive environment for families within San Mateo County. To learn more about the San Mateo County Sheriff's Activities, visit: https://www.sheriffsactivitiesleague.com/.

As a Community Worker for the Sheriff's Activities League (SAL), you will have the opportunity to empower communities and shape a brighter future!

The Ideal Candidate will possess the following characteristics:

• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Excellent skills with using Microsoft Office Suite.
• Knowledge of the game play rules of soccer, basketball, flag football, and volleyball.
• Ability to network, market, recruit, and coordinate with outside agencies and volunteers.
• An eagerness to learn and be adaptable to the needs of SAL programming and events.
• A passion for public service and interest in serving the community.
• An eagerness cross-train in all programs and outreach performed by SAL.
• A willingness to step-in during all-hands-on-deck situations due to unanticipated staffing shortage or special events.
• Ability to understand the program budget of your assigned project(s).
• Take ownership of your assigned project(s) hitting targeted goals and not exceeding budget caps.
• Ability to maintain contemporaneous tracking of activities data for your assigned project(s) for grant reporting.
• Possession of a class C driver's license, a clean driver's record, and a willingness to drive a county van.
• Fluency in Spanish is highly desired.

The San Mateo County Sheriff's Office has one part-time extra help vacancy. Extra-help personnel work no more than 1040 hours per July 1st - June 30th fiscal year. The number of weekly hours may fluctuate depending upon the needs of special events and programming. SAL serves San Mateo County, as well as all unincorporated areas of San Mateo County, from Pacifica to Pescadero.
Examples Of Duties

Duties may include, but are not limited to, the following:

• Develop rapport, establish, and maintain contact with members of the community served and interpret community needs and cultural patterns to professional staff members.
• Provide educational services to the clientele served; schedule, arrange, and assist in the facilitation of educational programs and activities to support client health/wellness, recovery, self-sufficiency, or employment goals.
• Perform outreach to provide education and information to individuals who may be at risk and unaware of services and/or prevention methods; inform clients and community members of programs and services.
• Identify needs of clients served; provide information and refer clients to appropriate social services which may include areas of employment, health services, childcare, and transportation; research community resources for clients; work closely with other County staff to coordinate various functions of outreach and referrals.
• Conduct outreach activities to community organizations to provide information about the program and resources and to secure health, welfare, educational, and other social service supportive programs on behalf of clients; promote participation of groups, businesses, and individuals in program activities; and coordinate the delivery of support services to clients.
• Prepare various reports and correspondence; maintain accurate case notes; maintain caseload to meet the outcome requirements of funding sources; maintain files related to client relations, program operations, and other activities.
• Perform a wide variety of general clerical duties to support assigned operations; coordinate calendars and make appointments; arrange for necessary materials to be available for operations; screen calls, visitors, and mail; respond to complaints and requests for information; assist public at front counter and direct public to appropriate locations/staff; order and maintain office and other related supplies.
• Determine eligibility of program participants including eligibility for continuing participation.
• Monitor action plans and periodically contacts clients to assess progress and identify support needed to aid clients in pursuing interim goals as planned.
• Assist clients in a wide variety of daily living activities, such as completing applications, resumes and cover letters, and other forms, providing transportation, and navigating support service systems.
• Represent the division or section on internal and community committees and task forces as assigned representing the needs of the community or SAL.
• Prepare and distribute flyers to publicize services and community activities.
• Act as an interpreter in contacts involving non-English speaking residents.
• Attend staff and in-service meetings.
• Develop immediate solutions to emergency needs such as food, shelter, or other basic needs and expedite delivery of needed services.
• Identify home, family, or community conditions needing improvement and develop, recommend measures to correct these conditions.
• Advocate with external agencies, employers, and other organizations, to help ensure that the client is represented and informed of processes and procedures, to resolve issues and disputes with third parties, as well as engage in communications on behalf of the client.
• Perform special assignments and projects and other related duties as required.

Qualifications
Education and Experience: Any combination of education and experience that would likely provide the required knowledge and skills is qualifying. A typical way of gaining the knowledge and skills is:

Community Worker I: Equivalent to graduation from high school and experience which has provided first-hand knowledge of the problems, needs, attitudes, and behavior patterns specific to the client population served within the assigned program.

Knowledge of:

• Problems, needs, attitudes and behavior patterns of the client population and of the total community served.
• Social and community resources.
• Techniques for group and individual counseling.
• Basic case management processes.
• Identification and utilization of social and community resources.
• Basic case management processes.
• Perform clerical support work with accuracy, speed, and minimal supervision.
• Techniques for effectively representing the County in contacts with the public, other agencies, community groups, and various business, professional, educational, and regulatory organizations.
• Techniques for providing a high level of customer service by effectively dealing with the public, clientele, and staff.
• Basic recordkeeping principles and practices.
• Modern office practices, methods, and computer equipment and applications related to the work.

Skill/Ability to:

• Address the client population's unique needs in a culturally sensitive manner.
• Relate and communicate effectively with the community served.
• Learn and understand the organization and operation of the assigned department and of outside department and agencies as necessary to assume assigned responsibilities.
• Respond to and effectively prioritize multiple phone calls and requests for service.
• File materials alphabetically, chronologically, and numerically.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Establish, maintain, and foster positive and effective relationships with those contacted in the course of work.
• Interpret and apply administrative and departmental policies and procedures.
• Organize, maintain, and update office database and records systems.
• Organize own work, set priorities, and meet critical time deadlines.
• Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Interpret agency programs and policies to members of the community served.
• Write clear and comprehensive reports.
• Stand and walk for extended periods of time and lift and carry equipment and supplies used in the course of the work.
  

Licensure/Certification:
Some positions require possession of a class C California driver license or equivalent.
Application/Examination

If you are interested in being considered for this extra help position, please submit the following materials in Word or PDF format:

1. Cover Letter outlining your interest in the role and how your background prepares you for this position
2. Resume

Please include the words "Community Worker I - SAL - Extra Help" in the subject line of the email submission. Please send the required materials via email to:

Mason Lok, Acting Executive Director

San Mateo County Sheriff's Activities League

Email: mlok@smcgov.org

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted by the Sheriff's Office for an interview.

Apply immediately. Application materials will be accepted until the position is filled. This posting is open on a continuous basis and selection may be made at any time within the process.

NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (Cover Letter and Resume) will not be considered.

About the County

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically and linguistically diverse communities.

The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity and inclusion at all levels.



Analyst: Lealoa Numera (Community Worker I - G112)

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• County of San Mateo Human Resources Department

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