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Job Description
POSITION OVERVIEW
Applications accepted from: ALL PERSONS INTERESTED
Job Classification: IT SPECIALIST - APPLICATIONS (GIS ANALYST)
Posting Number: 38252
Department: Houston Information Technology Services
Division: Enterprise Application Services
Reporting Location: 611 Walker, Houston, TX 77002
Workdays & Hours: MONDAY - FRIDAY 8:00 AM - 5:00 PM* *Subject to Change
DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS
The Houston Information Technology Services (HITS) GIS Services team supports citywide operations through advanced geospatial solutions. Our team provides comprehensive GIS technical support, manages data workflows and ETL automation, administers Web GIS platforms, develops system integrations, and maintains critical GIS infrastructure. We are hands-on in designing and configuring solutions, upgrading environments and applications, establishing secure connections, managing user licensing, and delivering expert guidance to ensure reliable and innovative GIS services across the organization.
The IT Specialist - Applications (GIS Analyst) will assist City of Houston departments with their GIS needs utilizing ArcGIS Online and ArcGIS Pro. This role involves supporting departmental projects by developing and maintaining workflows, creating web maps, configuring and customizing web applications, and assisting with user licensing management. The specialist should be proficient in ArcGIS Online and ArcGIS Pro, as these tools are central to delivering effective solutions. While the primary emphasis is on application configuration and customization, training and mentorship will be provided for advanced responsibilities, offering opportunities for professional growth within the GIS domain.
RESPONSIBILITIES:- Perform spatial analysis and queries using ArcGIS Pro and ArcGIS Online.
- Develop maps and applications for visualization and reporting based on departmental requirements.
- Assist with GIS project requests, workflow management, and documentation to support analysis and application development.
- Configure and maintain ArcGIS Online and Enterprise applications, including Web Maps, Dashboards, Story Maps, Experience Builder, Survey123, Field Maps, Quick Capture, Hub Sites/Open Data portals, and more.
- Work with departments to support GIS projects and gather requirements.
- Document changes made to user access, permissions, and issue resolutions to ensure accurate records.
- Assist in creating user guides and training materials for GIS applications.
- Ensure metadata accuracy and consistency for hosted layers and services with team support.
- Create and configure view layers for different user groups or applications.
- Assist with creating and managing user accounts in ArcGIS Online/Portal, including assigning roles, permissions, and group memberships under team guidance.
- Help monitor content usage for performance and optimization, as well as user activity for compliance and removal of accounts as directed.
- Troubleshoot and resolve basic issues with hosted feature services, web maps, and applications.
WORKING CONDITIONS
There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature, and air conditioning. Significant time spent using computer displays, keyboard, and mouse.
MINIMUM REQUIREMENTS
EDUCATION REQUIREMENTS
Requires a Bachelor's degree in Computer Science, Management and Information Systems (MIS) or a closely related field.
Application-specific technical certifications may be considered for substitution for 1 year of experience.
EXPERIENCE REQUIREMENTS
At least three (3) years of technology experience creating or configuring software applications.
Related professional experience may be substituted for the education requirement on a year-for-year basis.
LICENSE REQUIREMENTS
None
PREFERENCES
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. **
Preference will be given to candidates with the following skillsets:- Working knowledge of Esri ArcGIS platform products, including but not limited to ArcGIS Enterprise, ArcGIS Portal, ArcGIS Online, ArcGIS REST APIs, and ArcGIS Pro.
- Experience configuring and customizing applications within ArcGIS Online and ArcGIS Enterprise environments.
- Knowledge of Python scripting and familiarity with Arcade expressions
- Skilled with ArcGIS Pro, including geoprocessing, data editing, map design, and publishing.
- Strong written and verbal communication skills; proficiency with Microsoft Office; ability to manage multiple projects concurrently.
GENERAL INFORMATION
SELECTION / SKILLS TESTS REQUIRED
Department may administer skills assessment test.
SAFETY IMPACT POSITION NO
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.
PAY GRADE: 23
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov .
To view your detailed application status, please log-in to your online profile by visiting: http ://agency.governmentjobs.com/houston/default.cfm or call (832/393-0450).
If you need special services or accommodations, call (832/393-0450). (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EEO EQUAL EMPLOYMENT OPPORTUNITY
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:- Medical
- Dental
- Vision
- Wellness
- Supplemental Insurance
- Life insurance
- Long-term disability
- Retirement pension
- 457 deferred compensation plan
- Employee Assistance Program
- 10 days of vacation each year
- 13 city holidays, plus one floating holiday
- Compensable Sick Leave
- Personal Leave
- Flexible schedules
- Hybrid-Telework for eligible positions
- Professional development opportunities
- Transportation/parking plan
- Section 125 pretax deductions
- Dependent Care Reimbursement Plan
- Paid Prenatal, Parental and Infant Wellness Leaves
- Healthcare Flexible Spending Account
Closing Date/Time: 3/13/2026 11:59 PM Central -
ABOUT THE COMPANY
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Houston Airport System
Show moreOUR STOREY | HOUSTON AIRPORT SYSTEM
The Houston Airport System provides a safe and dynamic air services network that fosters economic vitality for the transportation industry and facilitates a strong level of global connectivity for a diverse and growing population living throughout the greater Houston region.
OUR MISSION
We exist to connect the people, businesses, cultures and economies of the world to Houston.
OUR VISION
Establish the Houston Airport System as a five-star global air service gateway where the magic of flight is celebrated.
OUR HISTORY
In 1937, as Houston began its ascent to become the energy capital of the world, the city acquired the site of its first major commercial airport, William P. Hobby Airport.
As the City of Houston continued to grow so did the Houston Airport System, adding George Bush Intercontinental Airport in 1969 and Ellington Airport in 1984. Today, George Bush Intercontinental Airport serves as the premier long-haul international airport facility, while Ellington Airport supports both general aviation flights as well as a host of government/military operations. Hobby Airport opened an international concourse and welcomed back international service in October 2015, serving destinations in Latin American and the Caribbean.
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