ADOPTION COORDINATOR

Description

Promotes the Adoption and Foster programs in an effort to increase pet adoptions. Deals directly with the public to assist and educate citizens on pet selection, pet care and owner responsibility. Manages the adoption and foster programs. Requires the knowledge of County ordinances and State laws relating to animals. Position will require shift rotations, weekends, holidays and some nights.

Examples of Duties

• Participates in the development of policies and procedures to enhance the Adoption and Foster Care programs.
• Establishes programs to enlist potential foster volunteers to include marketing, onboarding, training, and providing ongoing support to individual fosters and foster families.
• Designs and maintains initial kits for new fosters; and provides ongoing supplies and equipment to meet the needs of the animals in foster care.
• Provides verbal and written information to the general public regarding adoption procedures, animal related laws and animal welfare.
• Assists in the development of materials to educate the public on care and treatment of animals.
• Deals with the public fairly and tactfully.
• Assists with the planning, organizing and coordination of special events that will promote adoptions and identifies future foster participants.
• Approves animals to be moved from restricted classifications into being available for adoption.

• Works closely with department staff.
• Recognizes signs of stress or disease in animals and reports any sick, injured or death of animals within the shelter to the appropriate supervisor and medical staff.
• Participates in the handling, grooming and/or selection of animals to be offered for adoption and/or foster.
• Inoculates and provides minor first aid as needed.

• Maintains records and prepares written reports on animals that are adopted, fostered or redeemed.
• Establishes and maintains records on any donated supplies, food, equipment and cash donations.
• Establishes and maintains supplies and equipment to be given out through the adoption program.
• Oversees community programs that may distribute services to the community.
• Ensures all adoption fees or other donated funds received are promptly recorded and submitted following financial policies.
• Works closely with veterinarians, animal welfare organizations and other government and non-profit organizations.
• Responds to disasters and emergencies as directed.
• Provides care and maintenance of equipment and facility.
• Maintains adoption and donations area, and other locations under their control in a neat and orderly manner.
• Answers email inquiries, phones and two-way radios promptly.
• Assists in the feeding and care for sheltered animals including confined animals.
• Prepares a weekly list of center supplies and food needed for the adoption and foster care side of animal services.
• Oversees the “Doggy Day Out” program including marketing, interacting with participants, and assessing the success of each outing.
• Serves periodically as the designated “Shelter Supervisor” on assigned weekends.

• Operates a vehicle, a variety of equipment, which may include a computer, printer, telephone, calculator, copier, fax machine and other office equipment.
• Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave request.
• Performs related duties as required.

(These essential functions are not a complete statement of all duties required of the job. Employees will be required to perform such other related job duties as may be assigned or required.)

Typical Qualifications

Requires a high school diploma or GED equivalent supplementedby three (3) years of hands on (adoptions, supervising volunteers, promoting adoption services) experience in the area of animal care in a shelter/center environment; two (2) years of direct public customer service or an equivalent combination of related training and experience that provides the required knowledge, skills and abilities. Must possess a valid State Driver’s License.

Supplemental Information

• Knowledge of the methods, policies and procedures of the Department and County as they pertain to the performance duties of the Adoption Coordinator.
• Knowledge of procedures, with regard to animal care, health and disease.
• Knowledge of the functions and interrelationships of County and Governmental agencies.
• Knowledge of the laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position.
• Ability to work alone.
• Ability to offer training and assistance to co-workers and employees of other departments as required.
• Ability to plan, organize and prioritize daily assignments and work activities.
• Ability to learn and utilize new skills and information to improve job performance and efficiency.
• Knowledge of proper English usage, punctuation, spelling and grammar.
• Knowledge of modern office practices and technology.
• Ability to use a computer for word processing and records management.
• Ability to perform mathematical calculations.
• Ability to read and interpret materials pertaining to the responsibilities of the job.
• Ability to assemble and analyze information and prepare reports and records in a concise, clear and effective manner.
• Knowledge of the terminology and various professional languages used within the Department.
• Ability to maintain effective relationships with co-workers, personnel of other departments, professionals and members of the public through contact and cooperation.
• Ability to react calmly and quickly in emergency situations.

Essential Physical Skills:

• Stooping
• Kneeling
• Bending
• Crouching
• Reaching
• Standing
• Walking
• Sitting
• Lifting and carrying up to 45 lbs
• Pushing and pulling
• Climbing on ladders, on steps, or on the ground
• Strength sufficient to assist in handling animals.

(Reasonable accommodations will be made for otherwise qualified individuals with a disability)

Work Environment:

• Works inside and outside in center and shelter environment.

• Ability to work effectively despite exposure to weather conditions of heat and cold, wetness, humidity, machinery hazards, electrical currents, smoke/dust, odors, dirt/pollen, dangerous animals, traffic hazards, and noise extremes.
• Knowledge of the occupational hazards and safety precautions of the industry.

ADDITIONAL INFORMATION:

Incomplete applications will not be considered. Applications will continue to be received until the listed closing date or the position is filled, whichever is earliest. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check.

Nassau County is an Equal Opportunity Employer and a Drug Free Workplace. Nassau County values the service veterans and their family members have given to our country and that the County supports the hiring of returning service members, military spouses, and their family members as such this position is eligible for Veterans’ Preference in accordance with applicable laws.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, environmental conditions, or qualifications required of employees assigned to this position. This position may be required to work in a safety sensitive capacity at any time based on emergency declaration or other operational need. Nassau County reserves the right to edit or re-write this job description at any time.

An organization is only as good as the people it employs. To attract and retain the best team possible, the Nassau County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.

BOCC-Contributed Benefits

• Medical & Prescription Drugs Benefits
• Health Savings Account (HSA) Contributions with a Qualified Plan
• Florida Retirement System
• Employee Assistance Program
• Tuition Assistance Program

Optional Benefits

• Dental
• Vision
• Life & AD&D
• Supplemental & Dependent Life & AD&D Insurance
• Long Term Disability
• Voluntary Benefits Offered By Aflac and/or Colonial
• 457(b) Deferred Compensation Program
• Roth IRA

NOTE: For detailed information regarding available benefits click here.

FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. Employees are required to contribute 3% of their salary per Florida Statute.

TUITION ASSISTANCE PROGRAM The County may provide tuition assistance to cover the cost of tuition and books to County employees requesting tuition reimbursement for courses at an accredited college or university which are applicable to the employee's field of work and/or are of such nature to directly prepare employees for positions of greater responsibility within the County. Contact the Human Resources Office for additional details.

HOLIDAYS The following, as well as any other days the BOCC may declare, are designated as official holidays for County Employees:

New Year's Day
Martin Luther King, Jr. Day
Presidents Day
Good Friday
Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
The Day After Thanksgiving
Christmas Eve
Christmas Day

PTO LEAVE All full-time employees shall accrue Paid Time Off (PTO) Leave in accordance with the following formula:

Years of Employment Hours Per Year
0 through the end of the 4th year 180
5 years through the end of the 10th year 200
11 years through the end of the 15th year 220
16 years and over 240

For additional information please view Nassau County's Policies & Procedures .

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