Revenue Cycle Supervisor

The Job

Arrowhead Regional Medical Center is recruiting for a Revenue Cycle Supervisor to supervise staff providing general support for the Patient Accounts department. The Revenue Cycle Supervisor willoversee revenue cycle staff in the areas of collections, revenue recovery, refunds, and correspondence follow-up, ensuring efficient revenue cycle operations, accurate financial processes, and high-quality service to patients . In addition to directing staff, the incumbent will perform administrative duties such as coordinating workflows, monitoring performance, supporting staff training and working with operational, financial and revenue cycle leaders to ensure timely payment and resolution of patient accounts.

Duties may include, but are not limited to, the following:

• Supervise and direct the work of staff; assign, review, and evaluate work; prepare and/or sign performance evaluations; participate in hiring decisions; and initiate or recommend disciplinary actions as appropriate.
• Participate in the preparation, administration, and monitoring of annual budgets; develop budget justifications; monitor budget performance; and recommend corrective actions for budget variances.
• Prepare policy, contracts and Board agenda items, develop, review, and recommend policies and procedures as requested by the department manager.
• Plan, coordinate, and oversee departmental training and staff development, ensuring compliance with County and State regulations.
  
• Participate in workgroups and meetings; conduct administrative and operational analyses; and collect, analyze, and present data to support management decision-making.
• Prepare and maintain administrative reports, records, correspondence, and related documentation in support of departmental operations.

Official County Title: Administrative Supervisor I . For more detailed information, refer to the job description.

ARROWHEAD REGIONAL MEDICAL CENTER

Located on a beautiful 70-acre campus in Colton, California (50 miles east of Los Angeles), Arrowhead Regional Medical Center (ARMC) is a state-of-the-art, public/nonprofit, 456-bed, university affiliated teaching hospital licensed by the State of California Department of Public Health and accredited by The Joint Commission. The hospital houses a regional burn center serving four counties (San Bernardino, Riverside, Mono and Inyo), a comprehensive stroke center, level I trauma center and a freestanding in-patient behavioral health center. Additionally, ARMC operates five community-based, primary care clinics and over 40 specialty care outpatient services. ARMC is the primary teaching hospital for the adjacently located California University of Science and Medicine (CUSM), the Inland Empire's newest medical school. To find out more about Arrowhead Regional Medical Center, please visit: www.arrowheadregional.org

EXCELLENT BENEFITS & RETIREMENT

To review job- specific benefits, refer to:
Summary of Benefits
Memorandum of Understanding (MOU)

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Applicants selected for these positions must pass a background investigation, drug test, verification of employment history and education.

Sponsorship : San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Candidates must meet both the Experien ce and one of the Education Options:
REQUIRED EXPERIENCE

Two (2) years of full-time experience within a hospital’s revenue cycle unit with primary responsibility for analyzing, interpreting and making recommendations to management in one or more of the following areas: patient access, utilization review, health information management; hospital revenue cycle analysis; hospital billing practices and methods; CMS, DHCS and EMTALA regulations; insurance billing and collections; budget/financial management, patient accounts/billing; clinical charge capture; operations, policies and procedures.

-AND-

One (1) year of lead or supervising work experience over a support services staff within a hospital revenue cycle department.
REQUIRED EDUCATION Option 1 A completed Bachelor's degree in Public/Business Administration, Healthcare Management, Behavioral/Social Science, or other relevant field of study. Option 2 A completed Associate's degree from an accredited college or university in a qualifying field of study as stated above

-AND-

Two (2) years of experience supporting management or professional level administrative services staff in any of the following areas: revenue cycle, budgeting, fiscal/budget analysis, data analysis, statistical analysis, accounting, economics or other closely related duties. Substitution Four (4) years of additional experience supporting management or professional level administrative services staff in any of the following areas within a hospital revenue/finance environment: revenue cycle, budgeting, fiscal/budget analysis, data analysis, statistical analysis, accounting, economics or other closely related duties may substitute the required education . Important Notes Regarding Qualifying Education and Experience: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.
General office/clerical, retail sales, eligibility worker, employment services, child support services and other similar experience is not considered qualifying.

Desired Qualifications

The ideal candidate will have experience with the EPIC electronic healthcare record system and hold a CRCR, CHFP, or similar certification. They will bring at least three (3) years of lead experience overseeing professional staff within front-end and/or back-end revenue cycle functions, along with the ability to perform complex analysis and make informed recommendations. A strong commitment to integrity, compliance, and adaptability to regulatory and operational changes is essential.

Selection Process

Application Procedure : Please complete and submit the online employment application and supplemental questionnaire by 5:00 PM, Friday, March 06, 2026 . Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience, as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicate in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.

All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records.

If you require technical assistance, follow this link to review the Government Jobs online application guide, to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the computer or browser used to submit the application.

EEO/ADA : San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans’ Preference : Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy .

For more important details, review the Applicant Information and County Employment Process .

Supervisory Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits * for more information

Refer to the appropriate MOU, contact the County’s Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

*Retirement benefits subject to change.

Closing Date/Time: 3/6/2026 5:00 PM Pacific

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• San Bernardino County

• 9093878304

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