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Job Description
***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***
Job Summary
The Division of Social Services is filling vacancies for Family Services Specialist 1, Underfilling a Family Services Specialist 2 located in Fallon. Family Services Specialists interview applicants and recipients of public assistance; explain eligibility; and elicit information to determine which public assistance programs are applicable. Assist clients in completing applications, research and verify information provided by clients by contacting landlords, employers, utility companies and personal creditors in order to confirm citizenship, residency, household composition, earnings, and projected household expenses, to process information to establish eligibility; compute income and evaluate other factors impacting benefits; make determinations according to timeframes and program regulations. This is the entry level in the series which provides for progression to the journey level upon satisfactory completion of the training period, successfully meeting minimum qualifications, and recommendation of the appointing authority. DSS uses intermittent positions to supplement full-time staff. DSS intermittent positions are full-time positions with a regular work schedule but have different layoff rights than permanent positions. DSS moves intermittent positions to permanent positions based on attrition and seniority.
* Must type a minimum of 35 wpm accurately. A typing certificate issued within the last twelve (12) months must accompany you at your interview and verify your net typing speed of at least 35 wpm in a five minute test. This typing certificate can be attained thru a staffing agency or for free from any Nevada Job Connect office. No online typing test will be accepted.
Essential Qualifications
Graduation from high school or equivalent education and two years of experience in a clerical/administrative/program support role which included customer relations; obtaining, verifying and evaluating information; organizing and prioritizing work in order to meet timelines and standards; applying and explaining program rules, regulations, policies and procedures; and performing mathematical computations; OR one year of experience as an Administrative Assistant III in Nevada State service; OR two years of experience as an Administrative Assistant II in Nevada State service; OR sixty semester credits from an accredited college or university in general studies, business administration, social science or human services and one year of experience as described above; OR an equivalent combination of education and experience as described above.
Job Duties
Incumbents either:
1) Under general supervision, incumbents perform the full range of duties described in the series concept in a more limited capacity for one or more narrowly focused programs, such as the Energy Assistance Program. This is the sub-journey level in the series and positions are permanently allocated at this level; or,
2) Under close supervision, incumbents receive formal classroom and/or on-the-job training provided by the agency while performing some or all the duties described in the series concept. This is the trainee level in the series and incumbents may progress to the next level in the series upon satisfactory completion of the required training period, meeting minimum qualifications, and with the recommendation of the appointing authority. (Positions performing the full range of child support enforcement duties may progress directly to Family Services Specialist III; positions performing a limited scope of child enforcement duties may progress to Family Services Specialist II upon meeting minimum qualifications, satisfactory performance, and with the approval of the appointing authority.)
Knowledge, Skills, and Abilities
Working knowledge of: functions and operations of an administrative office.
General knowledge of: recordkeeping; basic interviewing practices; social service programs and their purpose; rights to privacy and confidentiality of information.
Ability to: read and apply rules, regulations, policies and procedures; learn federal, State and local resources serving the needs of applicants; maintain confidentiality of client records; receive inquiries and provide information; verify information from a variety of sources; compile information and prepare reports; communicate effectively both orally and in writing; operate computers and peripheral equipment to store, record and retrieve information; establish and maintain accurate records; work as part of a team; interact effectively with persons from varying social, economic and cultural backgrounds.
Skill in: making accurate mathematical calculations including addition, subtraction, multiplication, and division of whole numbers, fractions, and decimals.
Recruiter Contact Information: Ana Maria Ornellas - aornellas@admin.nv.gov
The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.
Please send direct Inquiries or correspondence to the recruiter listed on this announcement.
Benefits include:- Health Insurance: Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees’ Benefits Program (PEBP) .
- Vacation: Accrual of three weeks of annual leave each year.
- Sick Leave: Accrual of three weeks of sick leave each year.
- Holidays: 12 paid holidays per year.
- Retirement: Participation in the Nevada Public Employees Retirement System (PERS) . Employees do not contribute to Social Security but will contribute to PERS if their position is at 50% or more full-time equivalency. For more information on how PERS service may impact Social Security benefits, visit the SSA publication .
- Deferred Compensation: The State offers a voluntary Deferred Compensation Program .
- No Nevada state income tax.
- Public Service Loan Forgiveness: Eligible due to public sector employment.
- Longevity Payments Eligibility: Employees who have received a performance rating of “standard” or better and have completed eight (8) or more years of continuous service are eligible for longevity pay.
Additional benefits may apply to employees covered under a Collective Bargaining Agreement (CBA), depending on their designated bargaining unit. For more information, visit the Labor Relations Unit (LRU) .
For more details about your rights and responsibilities as a State of Nevada employee, please review the State of Nevada Employee Handbook (PDF) .
*** State Holidays The holiday schedule for State employees is established by the Legislature.
The following are legal holidays:
January 1.............................................. New Year's Day
Third Monday in January.................. Martin Luther King, Jr.'s Birthday
Third Monday in February................ Washington’s Birthday
Last Monday in May........................... Memorial Day
June 19................................................ Juneteenth Day
July 4.................................................... Independence Day
First Monday in September.............. Labor Day
Last Friday in October....................... Nevada Day
November 11........................................ Veterans' Day
Fourth Thursday in November........ Thanksgiving Day
Friday following the Fourth Thursday in November...................... Family Day
December 25........................................ Christmas Day
When January 1, June 19, July 4, November 11, or December 25 falls on a Saturday, the preceding Friday is the observed legal holiday. If these days fall on Sunday, the following Monday is the observed holiday. Eligibility for holiday pay is covered by the provisions of NAC 284.255
Closing Date/Time: 2/25/2026 11:59 PM Pacific - Health Insurance: Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees’ Benefits Program (PEBP) .
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ABOUT THE COMPANY
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STATE OF NEVADA
Show moreThe presence of Nevada's earliest inhabitants, beginning about 12,400 years ago, is marked by many petroglyphs and archaeological sites. Baskets, decoys, and ingenious traps are evidence of the resourcefulness of these early people in a harsh and arid environment.
European explorers traveled through Nevada in the early 19th century, but it was not until 1851 that the first settlements were established. An Act of Congress created the Territory of Nevada on March 2, 1861. James W. Nye of New York was appointed Nevada's first Territorial Governor by President Abraham Lincoln later that year. On October 31, 1864, President Lincoln proclaimed Nevada's admission to the Union as the 36th state. The State's first elected Governor, Henry Blasdel, took office on December 5, 1864.
Today, Nevada is the nation's seventh largest state in land area. Several hundred mountain ranges cross its landscape, many with elevations over 10,000 feet. In contrast, the State's lowest point (along the Colorado River) is only 470 feet above sea level. From majestic mountains to desert valleys, nature has endowed Nevada with diverse and unique ecosystems.
The Nevada Legislature has honored the State's natural resources and cultural heritage with a variety of State designations described below.
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