HUMAN RESOURCES GENERALIST

Description

Under general supervision, this position performs professional, technical, and analytical work related to human resource and risk management activities. Work includes complex benefits issues, leave, and worker’s compensation administration, and general human resources functions. Recommends and implements modifications to systems, policies, and procedures. Implements solutions in the design and development of the County’s Risk Management, Safety and Insurance programs, including accident prevention and claims management programs, countywide for BOCC and Constitutional Officers’ employees. Position works independently and must be able to work successfully in a team-oriented, fast paced, changing environment.

Examples of Duties

• Supports the County’s Risk Program in the development, implementation, and maintenance of new or current policies, practices, and procedures.
• Identifies, documents, tracks, monitors and escalates risk related issues across the organization, as necessary.
• Recommends updates to County policies and procedures relating to Risk Management and Safety Programs.
• Reviews property and liability claims and assists insurance broker and adjusters with same.
• Oversees all phases of the claims process from intake and investigation through litigation, settlement, and closure. Consults with, provides guidance and/or participates in negotiations, conferences and mediations with adjusting companies, legal councils, County staff, claimants, etc.
• Supervises the work of subordinate personnel as assigned; supervisory duties may include instructing; planning, assigning and reviewing work of others; maintaining standards; coordinating activities; allocating personnel; assisting with new employee selection; acting on employee problems; recommending employee discipline; offers training, advice and assistance as needed.
• Oversees and coordinates the County’s Drug-Free Workplace program including but not limited to required random drug & alcohol testing and reasonable suspicion testing; maintains the FMCSA Clearing house website.
• Oversees and coordinates Florida’s Firefighter Cancer Benefit Program to include processing claims with the carrier, processing claimant reimbursement requests in accordance with applicable laws, creating and maintaining a claims log, etc.
• Communicates in a professional manner with employees, claimants, and staff to gather information, disseminate information, and resolve minor difficulties associated with first party property claims and liability claims.
• Evaluates and, when necessary, develops programs to reduce loss, control risk and exposure, and educate and train employees on safety issues.
• Coordinates the organization and implementation of the County’s Safety Committee.
• Assists with periodic audits to ensure compliance with applicable plan regulations.
• Maintains confidentiality of sensitive and privileged information.
• Collaborates with other County Departments for insurance requirements on all new procurements and assists with maintaining appropriate Certificates of Insurance on all existing contracts.

• Coordinates the organization and implementation of the County’s employee wellness initiatives in conjunction with the Wellness Committee.
• Coordinates the scheduling of and participates in the County’s Insurance Committee meetings.
• Coordinates the organization and implementation of various special projects to include Government Day, open enrollment, the Wellness Expo and other programs throughout the year.
• Works with employees and insurance carriers to resolve complex benefits problems.

• Assists in benefit renewals for all coverages to include health, life, dental, vision, etc..

• Coordinates the Family Medical Leave Act (FMLA) program and ensures compliance with applicable laws, policies and procedures.
• Coordinates and implements the County’s benefits program, to include health, life, dental, vision, LTD, workers compensation and ancillary insurances, to include employees of the BOCC and applicable Constitutional Offices.
• Reviews retiree monthly benefits statements for accuracy.
• Manages the tag, title, and decal process for all County owned vehicles and equipment.
• Facilitates Workers’ Compensation audit with the carrier.

• Researches, evaluates, makes recommendations, and produces data reports for risk management, loss control and claims by analyzing causes, patterns, or trends of incidents and claims.
• Manages risk and loss exposure to real, personal, and human resources assets. Identifies major products and services; secures contracts for insurance coverages to include all property, casualty and miscellaneous lines of coverage.
• Assists with the development of contractual insurance and indemnification requirements for County projects and sponsored events. Provides guidance to departments regarding risk associated with various contractual activities, and reviews final agreements for compliance with risk management standards/practices.

• Operates a variety of equipment such as a computer, printer, fax machine, copier, calculator, telephone, etc.
• Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave requests.
• Performs related duties as required, including working in other functional areas to equalize peak work periods or otherwise to balance the workload.
• May drive a County vehicle.

(These essential functions are not a complete statement of all duties required of the job. Employees will be required to perform such other related job duties as may be assigned or required.)

Typical Qualifications

Requires a Bachelor’s Degree in Public Administration, Business, Human Resources, Insurance or related field supplemented by five (5) years progressively responsible experience in professional benefits administration in the public sector or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. May require a valid State Driver’s License.

Supplemental Information

• Knowledge of the methods, procedures, and policies of Nassau County as they pertain to the performance of duties of the Human Resources Generalist.
• Knowledge of the functions and interrelationships of County and other Governmental agencies. Knowledge of risk management principles, including loss control, risk analysis, risk financing, vendor relations and claims management.

• Knowledge of local, state, and federal statutes concerning workers’ compensation, personal injury, property damage, automobile, public liability and related areas.

• Knowledge in the laws, ordinances, standards, and regulations pertaining to the specific duties and responsibilities of the position.
• Ability to ensure Departmental and County compliance with all risk management laws and regulations.
• Ability to develop and maintain a positive rapport with County employees.
• Ability to make sound, educated decisions.
• Ability to offer training and assistance to co-workers and employees of other Departments as required.
• Ability to use independent judgment and discretion in supervising various programs including the handling of emergency situations, determining procedures, setting priorities, setting schedules, maintaining standards, planning for future County needs and resolving problems.
• Ability to plan and develop daily, short-term and long-term goals related to County purposes.
• Ability to take the initiative to complete the duties of the position without the need of direct supervision.
• Ability to plan, organize and prioritize daily assignments and work activities.
• Ability to learn and utilize new skills and information to improve job performance and efficiency.
• Ability to take the initiative to complete the duties of the position without the need of direct supervision.
• Knowledge of proper English usage, punctuation, spelling and grammar.
• Knowledge of modern office practices and technology.
• Ability to use a computer for word processing and records management.
• Ability to read and interpret complex materials pertaining to the responsibilities of the job.
• Ability to assemble and analyze information and make written reports and records in a concise, clear and effective manner.
• Ability to maintain confidentiality as required.
• Ability to produce quality work despite the stress of deadlines.
• Ability to maintain effective relationships with personnel of other departments, professionals and members of the public through contact and cooperation.
• Ability to make public presentations.
• Ability to react calmly and quickly in emergency situations.

ESSENTIAL PHYSICAL SKILLS:

• Tasks require extended periods of time at a keyboard or workstation.
• Stooping
• Sitting
• Kneeling
• Bending
• Crouching
• Reaching
• Standing
• Walking
• Lifting and carrying up to 10 lbs.
• Pushing and pulling

(Reasonable accommodations will be made for otherwise qualified individuals with a disability.)

WORK ENVIRONMENT:

• Works inside in an office environment.

ADDITIONAL INFORMATION:

Incomplete applications will not be considered. Applications will continue to be received until the listed closing date or the position is filled, whichever is earliest. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check.

Nassau County is an Equal Opportunity Employer and a Drug Free Workplace. Nassau County values the service veterans and their family members have given to our country and that the County supports the hiring of returning service members, military spouses, and their family members as such this position is eligible for Veterans’ Preference in accordance with applicable laws.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, environmental conditions, or qualifications required of employees assigned to this position. This position may be required to work in a safety sensitive capacity at any time based on emergency declaration or other operational need. Nassau County reserves the right to edit or re-write this job description at any time.

An organization is only as good as the people it employs. To attract and retain the best team possible, the Nassau County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.

BOCC-Contributed Benefits

• Medical & Prescription Drugs Benefits
• Health Savings Account (HSA) Contributions with a Qualified Plan
• Florida Retirement System
• Employee Assistance Program
• Tuition Assistance Program

Optional Benefits

• Dental
• Vision
• Life & AD&D
• Supplemental & Dependent Life & AD&D Insurance
• Long Term Disability
• Voluntary Benefits Offered By Aflac and/or Colonial
• 457(b) Deferred Compensation Program
• Roth IRA

NOTE: For detailed information regarding available benefits click here.

FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. Employees are required to contribute 3% of their salary per Florida Statute.

TUITION ASSISTANCE PROGRAM The County may provide tuition assistance to cover the cost of tuition and books to County employees requesting tuition reimbursement for courses at an accredited college or university which are applicable to the employee's field of work and/or are of such nature to directly prepare employees for positions of greater responsibility within the County. Contact the Human Resources Office for additional details.

HOLIDAYS The following, as well as any other days the BOCC may declare, are designated as official holidays for County Employees:

New Year's Day
Martin Luther King, Jr. Day
Presidents Day
Good Friday
Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
The Day After Thanksgiving
Christmas Eve
Christmas Day

PTO LEAVE All full-time employees shall accrue Paid Time Off (PTO) Leave in accordance with the following formula:

Years of Employment Hours Per Year
0 through the end of the 4th year 180
5 years through the end of the 10th year 200
11 years through the end of the 15th year 220
16 years and over 240

For additional information please view Nassau County's Policies & Procedures .

Closing Date/Time: 2/28/2026 11:59 PM Eastern

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• Nassau County

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