Community Outreach Coordinator

POSITION OVERVIEW

Applications will be accepted from: All Persons Interested

Service Line/Section: Transportation and Drainage Operations/Engineering Operations

Location: 611 Walker Street, 20th Floor

Workdays & Hours: TBD Subject to change

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

Serve as the primary point of contact for community outreach and public engagement efforts for the Department. Plan, coordinate, and facilitate public engagement meetings during both regular business hours and evenings/weekends as required. Conduct and coordinate weekly meetings with City Council district representatives and staff. Receive, track, and appropriately route 3-1-1 inquiries, ensuring timely responses and follow-up. Coordinate and communicate with City of Houston departments, agencies, and other key stakeholders. Manage and facilitate the City of Houston’s Adopt-A-Drain program, including organizing and supporting multiple community engagement events throughout the year. Develop outreach materials and messaging to effectively communicate project operations goals, timelines, and impacts to the public. Document community feedback and concerns and coordinate responses with project and City teams. Completes special projects as assigned, working on a wide variety of administrative, professional management and community issues and problems of medium to high complexity.

WORKING CONDITIONS

There are occasional discomforts from exposure to moderate heat, cold, moisture/wetness and unpleasant air conditions.

This is a Department of Houston Public Works position at the Tier II Level.

MINIMUM REQUIREMENTS

MINIMUM EDUCATIONAL REQUIREMENTS

Requires a Bachelor's degree in Business Administration, Public Administration or a field directly related to the type of work being performed.

MINIMUM EXPERIENCE REQUIREMENTS

Three years of professional experience in community organizational work, resource and referral services, or a closely related field are required.

Professional experience related to the type of work to be performed may substitute for the education requirement on a year-for-year basis.

Graduate degrees related to the type of work to be performed may substitute for the experience requirement on a year-for-year basis.

MINIMUM LICENSE REQUIREMENTS

None

PREFERENCES

Valid Texas Driver's License and compliance with the city of Houston's policy on driving.

**Preference shall also be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED

The selection process will involve application review and/or interview. The department may administer skills assessment test.

SAFETY IMPACT POSITION

YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

Pay Grade: 26

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during the active posting period. Applications must be submitted online at: www.houstontx.gov .

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832-393-6020). If you need login assistance/technical support call 855-524-5627. If you need special services or accommodation, call (832-393-6020), (TTY 7-1-1).

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new recruits and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM .

EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

• Medical
• Dental
• Vision
• Wellness
• Supplemental Insurance
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 13 city holidays, plus one floating holiday
• Compensable Sick Leave
• Personal Leave
• Flexible schedules
• Hybrid-Telework for eligible positions
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Paid Prenatal, Parental and Infant Wellness Leaves
• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

Closing Date/Time: 3/2/2026 11:59 PM Central

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• Houston Airport System

• 2812331839

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