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Job Description
JOIN THE CITY OF AUSTIN TEAM
At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.
What Makes the City of Austin Special?- Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
- Value and Innovation : Work in an environment where employees are valued and innovation thrives.
- Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
- Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
- Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
- Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
- Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
- Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.
Job Description:
Administrative Specialist
Purpose:
Under limited supervision, using independent discretion and judgment, works within a specialized function or a specific area of administrative and staff support.
Duties, Functions and Responsibilities:
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.- Provides administrative support on highly technical and/or specialized projects.
- Facilitates the handling of time sensitive request such as ORR's (Open Records Request), CAF's (Citizen Action Forms), RCA's (Request for Council Action) as well as other confidential documents.
- Verifies accuracy and completeness of critical documents such as PIO (Public Information Office) requests, records, correspondence, regulations, etc.
- Opens, sorts, reads, prioritizes and routes incoming mail, including faxes and emails.
- Prepares memos, letters and other correspondence using computer, spreadsheets, databases, or presentation software.
- Using independent judgment performs data analysis, problem solving and recommends policy and administrative improvements.
- Conducts research, compiles data, and prepares documents for consideration and presentation.
- Files and retrieves documents, records and reports.
- Attends meetings, records minutes and distributes meeting notes.
- Maintains calendar, schedules meetings, conferences and events, plans travel itineraries and makes travel arrangements.
Responsibilities - Supervisor and/or Leadership Exercised:- May provide leadership, work assignments, evaluation, training and guidance to others
Knowledge, Skills, and Abilities:
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.- Knowledge of applicable processes, techniques, and methods.
- Knowledge of City practice, policy and procedures.
- Skill in oral and written communication.
- Skill in using computers and related software applications.
- Skill in handling multiple tasks and prioritizing.
- Skill in data analysis and problem solving.
- Skill in planning and organizing.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to manage conflicts and concerns.
- Ability to understand and communicate technical information.
- Ability to exercise discretion in confidential matters.
- Ability to recognize and recommend process improvement.
- Ability to lead and train others.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to establish and maintain effective working relationships with city employees and the public.
Minimum Qualifications:- Graduation with a bachelor's degree from an accredited four (4) year college or university with major course work in Business or Public Administration or related field, plus four (4) years' experience in a professional/administrative capacity.
- Experience may substitute for education up to a maximum of four (4) years.
Licenses and Certifications Required:- None
Preferred Qualifications- Experience providing direct administrative support to multiple managers.
- Experience undertaking research tasks and communicating results.
- Experience undertaking administrative special projects.
- Experience with processing financial related documents to include: purchase requisitions, time sheets, and cash handling.
- Records management experience.
- Proficiency using MS Word, Excel, PowerPoint, Outlook and SharePoint.
- Previous job experience handling sensitive and/or classified information.
Notes to Candidate:
This position will be responsible for providing administrative support for both civilian and sworn leadership in the 911 Emergency Communications Center. Primary duties of the position will include but are not limited to:- Records management
- Payroll support
- Completing and tracking Purchase Request Forms (PRF’s)
- Conducting research for Public Information Requests (PIR’s)
- Providing administration and coordination of divisional activities related to the 911 calendar.
Pre-Employment Requirements- A competency assessment may be required to verify the skill set of the Top candidates.
- A Class C Driver’s License may be required as this position must drive to various City locations. If assigned to drive a City vehicle, the top candidate will need to meet the standards of the City of Austin Driver Safety Program. Information regarding the City’s Driver Safety Program standards can be found here: http://www.austintexas.gov/sites/default/files/files/Employment/new_hire_driver_safety_standards.pdf.
When completing the City of Austin employment application:- All relevant employment (work/volunteer) must be included in the online application to be considered for this position. A detailed, complete employment application is required.
- Be sure to provide job title and employment dates for all jobs. Please include contact information for previous employers.
- Starting salary will based on overall relevant experience and education.
- When completing the Supplemental Questions, please note that your answers must be supported by information contained in your application.
- Resume and Cover Letter are required but will not be accepted in lieu of a complete online employment application.
- Applicants are encouraged to apply as soon as possible. The department reserves the right to close the posting after 7 calendar
- days.
Pay Range $24.40 - $27.08 hourly.
Hours Monday- Friday 9:00am - 6:00pm
This position may be required to work outside of normal business hours and some weekends, based on business need.
Location 5010 Old Manor Rd, CTECC, Austin, TX
EEO Statement for City of Austin:
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
Closing Date/Time: 2026-03-02 - Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
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ABOUT THE COMPANY
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City of Austin
Show moreThe City of Austin
This vibrant and dynamic city tops many lists for business, entertainment, and quality of life. One of the country’s most popular, high-profile “green” and culturally rich cities, Austin was recently selected the number one Best Place to Live in the U.S. (U.S. News & World Report). In 2016, Forbes named Austin the city most likely to prosper over the next decade on their America’s Cities of the Future list, and the City of Austin ranked in the top ten on the Forbes list of America’s Best Employers for 2017.
Austin continues to lead with its vision of being the Most Livable City in the Country, emerging as a player on the international scene with such events as SXSW, Austin City Limits, Formula 1, and being home to companies such as Apple, Samsung, Dell, and Ascension Seton Healthcare. From the home of state government and the University of Texas to the Live Music Capital of the World and its growth as a film center, Austin has gained worldwide attention as a hub for education, business, health, and sustainability.
The City offers a wide range of events, from music concerts, food festivals, and sports competitions to museum displays, exhibits, and family fun. Austin is also home to a wonderful ballet, world-class museums, one-of-a-kind shopping, and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can strolling through a celebrated history museum.
Located at the edge of the Texas Hill Country—rolling terrain of limestone bluffs, springs, rivers, and lakes—Austin’s temperate climate is ideal for year-round jogging, cycling, hiking on the City’s many trails, or swimming at Barton Springs or one of the area’s many other swimming holes.
There are a number of excellent golf courses in the area as well as recreational opportunities for rowing, kayaking, canoeing, camping, rock climbing, disc golf, mountain biking, fishing, and more. Austin truly has something to offer for everyone.
City Government
The City of Austin is a progressive, full-service municipal organization operating under the Council-Manager form of government. Austin has a 10-1 council system with an at-large Mayor and Council Members that represent ten districts. The Mayor and Council Members may serve in their respective seats for four years with a maximum of two consecutive terms.
The City Council appoints the City Manager who is the chief administrative and executive officer of the City. The City Manager is responsible for guiding and directing day-to-day operations, as well as providing strategic research, recommendations, and management leadership to the City Council on the city budget, programs, policies, and services. The City Manager implements the organization’s administrative responsibilities with a strong team of Assistant City Managers and department executives. Supported by a staff of more than 14,000 and a budget of $4.1 billion, the City Manager and staff deliver a broad range of services to the citizens of Austin.
The City Council and City Manager of Austin are committed to the mission of delivering the highest quality, cost-effective services. Austin is a beacon of sustainability, social equity, and economic opportunity; where diversity and creativity are celebrated; where community needs and values are recognized; where leadership comes from its community members, and where the necessities of life are affordable and accessible to all.
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