Senior Administrative Assistant (Case Manager - Homeless initiatives Program)

POSITION SUMMARY

The City of Fort Lauderdale is seeking experienced, client-centered Case Managers to provide intensive street outreach and comprehensive support to individuals and families experiencing homelessness. This role is ideal for someone skilled in trauma-informed care, motivational interviewing, and working with highly vulnerable populations.
This job classification is included within the bargaining unit represented by Federation of Public Employees and therefore is subject to the terms and conditions of the Collective Bargaining Agreement between the City of Fort Lauderdale and Federation of Public Employees.

ESSENTIAL JOB FUNCTIONS

Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.

• Conduct proactive street outreach and provide crisis intervention as needed.
• Complete client assessments, intakes, and individualized case plans.
• Assist clients in obtaining identification, benefits, healthcare, and social services.
• Support clients with housing navigation and long-term stability planning.
• Collaborate with multidisciplinary partners, including the Fort Lauderdale Police Department Homeless Outreach Team (HOT), Fort Lauderdale Fire Rescue Mobile Integrated Healthcare (MIH) team, and Fort Lauderdale Police Department Co-Responder mental health team.
• Participate weekly in Community Court and attend meetings/trainings.
• Maintain accurate documentation and enter data into HMIS and internal tracking systems.
• Performs related work as required.

JOB REQUIREMENTS, PREFERENCES & WORK ENVIRONMENT

MINIMUM JOB REQUIREMENTS:

Bachelor’s degree in Social Work, Psychology, Sociology, Human Services, or related fieldMinimum 3 years of case management experience with vulnerable or unsheltered populationsStrong skills in Motivational Interviewing, Harm Reduction, and Trauma-Informed CareExcellent verbal and written communication skills Proficiency in Microsoft ExcelAbility to walk long distances and work outdoors in all weather conditionsIf claiming Veteran's Preference, candidates must attach a DD214 Member 4 form
PREFERRED QUALIFICATIONS:

Masters degree in Social Work, Psychology, Sociology, Human Services, or related field
As public servants, employees may be required to work immediately before, during, and/or after an emergency. All employees must be available and able to work assigned shifts as determined by their Department Heads.

PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS:

The position is generally sedentary. Employees sit most of the time, but may walk or stand for brief periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

HOW TO APPLY & SUPPLEMENTAL INFORMATION

Applicants who qualify will be subject to an extensive selection process and screening program, which may include, but not be limited to evaluation of training and experience; written test; interview; employment record, background check; medical examination; and drug screen. The expected duration of the selection process varies by position.

The City of Fort Lauderdale is an Equal Opportunity, Affirmative Action, inclusive employer and a Drug Free Workplace. The City of Fort Lauderdale does not discriminate based on age, citizenship status, color, disability, marital status, national origin, race, religion, sex, or sexual orientation.

Veterans' preference per Florida law. If claiming Veteran's Preference, candidates must attach a DD214 Member 4 form.



The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance.

Click here for an overview of employment informationincluding our benefits package.

Click here for additional Federation of Public Employees managementbenefits.

Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan!
Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Click here for more information or to see if you qualify.

In addition to the competitive benefits package and salary, the City of Fort Lauderdale participates in the Florida Retirement System (FRS) which offers an investment option and a pension option and requires a 3% contribution from employees. All new City of Fort Lauderdale employees are automatically enrolled in FRS. Click here to view additional information on the Florida Retirement System.

Closing Date/Time: 2/22/2026 11:59 PM Eastern

• 

• City of Fort Lauderdale

• (954) 828-5300

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