Coordinator, African American/Black Programs & Services (SSP III)

Coordinator, African American Programs & Services
(Student Services Professional III)

Compensation and Benefits

Anticipated Hiring Salary Range: $5,540 - $5,817 per month

Full CSU Classification Salary Range: $5,540 - $7,893 per month

• This is a full-time, probationary, exempt position.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here .

Job Summary

Under general direction, the Coordinator, African American/Black Programs and Services designs, implements, and evaluates identity-informed student success initiatives that promote academic achievement, persistence, retention, and belonging for students within the African American/Black community. Furthermore, this position ensures that services, programs, and supports are available to all students, with initiatives informed by institutional data to address identified student needs.

The Coordinator provides direct student engagement, academic mentoring, and case-managed support while contributing to Center-wide retention and graduation efforts through coordinated care, data analysis, and cross-campus collaboration. This position plays a crucial role in enhancing student outcomes by translating culturally responsive practices into tangible, measurable impact. The Coordinator allocates 40% of assigned responsibilities to the planning, coordination, and assessment of student engagement programs and initiatives, and 60% to providing comprehensive case management, academic mentoring, referral coordination, and documentation in support of student success and retention.

Key Qualifications

• Design, implement, and assess identity-informed student success initiatives that foster academic achievement, retention, and belonging
• Analyze student success trends, equity gaps, and high-impact practices to inform targeted interventions and program improvements
• Provide proactive academic coaching, mentoring, and case-managed support to students navigating academic, personal, financial, or institutional barriers
• Engage students who disclose sensitive or personal information with cultural humility, care, and professionalism
• Collect, analyze, interpret, and communicate qualitative and quantitative data to demonstrate program effectiveness and inform decision-making
• Maintain accurate documentation of student interactions, referrals, and outcomes using campus systems
  
  

To view the full list of qualifications and job responsibilities, please click the Position Description button above.

Education and Experience

• Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related and three years of progressively responsible professional student services work experience.
  • A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.
    

Department Summary

The Cross Cultural and Gender Center (CCGC) is dedicated to fostering an inclusive, supportive, and socially conscious community at Fresno State. We provide education, advocacy, and resources that center the diverse identities and lived experiences of students, faculty, and staff. Through programs, services, and leadership opportunities, we empower individuals to engage in meaningful dialogue, challenge systems of oppression, and cultivate cultural awareness. Our work is rooted in the values of equity, intersectionality, and social justice, with a commitment to fostering a sense of belonging and collective empowerment for all.

• Cross Cultural Programs and Services
  • African American
  • American Indian
  • Asian Pacific Islander
  • Latino/a
• LGBTQ+ Programs and Services

Deadline & Application Instructions

Applications received by February 27, 2026 will be given full consideration by the search committee.

• Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.

Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.

Fresno State

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.

Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.

Equal Employment Opportunity Information

California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.

COVID19 Vaccination Policy

Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu .

Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.

Fresno State is a tobacco-free, smoke-free and vapor-free campus.

Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)

Advertised: Feb 11 2026 Pacific Standard Time
Applications close:

• 

• Cal State University (CSU) Fresno

• 559.278.4240

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