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Job Description
The Job
The Department of Risk Management is recruiting for a Medical Only Claims Adjuster who examines and adjusts "medical only" workers' compensation claims. Duties include, but are not limited to, the following: perform initial review of claim to determine the complexity of the claim and identify issues; determine the employee's status and if the illness or injury is compensable; advise employee of entitlement to workers' compensation benefits under State law and County policy; calculate and track salary continuation benefits; arrange and coordinate medical treatments; monitor and coordinate temporary modified duties with departments, etc.
For more detailed information, please refer to the Medical Only Claims Adjuster job description.
This excellent opportunity for career growth also offers a lucrative compensation and benefits package!
To review job-specific benefits, refer to:- Benefits by Occupational Unit (BbOU) Summary
- Employee Benefits
- County Memoranda of Understanding (MOU)
A hybrid telework schedule may be offered upon satisfactory work performance. Some departments may also offer a 9/80 schedule, where incumbents enjoy a nine-day biweekly schedule.
CONDITIONS OF EMPLOYMENT
Pre-Employment Process: Prior to appointment,applicants must successfully pass a background check, including fingerprinting, verification of employment history, and physical exam/drug test.
Travel: Travel throughout the county may be required. Employees will be required to make provision for transportation. Mileage reimbursement may be available.
Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
Certification: A valid California Self Insurance Administrator Certificate is required and must be obtained within twelve (12) months of hire or be terminated.
Minimum Requirements
Experience:
Eighteen (18) months of full-time equivalent experience working as a workers' compensation claims assistant or medical only claims adjuster, calculating worker's compensation benefits, scheduling medical appointments, preparing benefit notices, authorizing payment for medical treatment, processing claims, and other related duties.
Note: Workers' compensation claims experience must be clearly demonstrated in the work experience section of the application.
Substitution: Six (6) months of the required experience may be substituted with one (1) of the following options:- Successful completion of one (1) course taken toward the Insurance Education Association (WCCA) certificate (or comparable coursework involving State of California workers' compensation laws)
- T welve (12) semester units or eighteen (18) quarter units of completed college coursework from an accredited institution in finance, accounting, biology, paralegal studies, or closely related
Desired Qualifications
The ideal candidate will have extensive experience working in a public sector worker's compensation claims management environment.
Selection Process
Examination Procedure:
There will be a competitive evaluation of qualifications based on the information provided in the Application and Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the department. Do not refer to a resume; it will not be reviewed.
Application Procedure :
To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00pm, Friday, December 26, 2025.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your Government Jobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment.
If you require technical assistance, please follow the link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.
EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.
ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.
Veterans’ Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy .
Review important Applicant Information and the County Employment Process for more information
Technical & Inspection Unit
San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
Please review the appropriate Summary of Benefits * for more information
Refer to the appropriate MOU, contact the County’s Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.
*Retirement benefits subject to change.
Closing Date/Time: 12/26/2025 5:00 PM Pacific -
ABOUT THE COMPANY
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San Bernardino County
Show moreSan Bernardino County is located in the heart of Southern California, home to over 2 million residents, encompassing 20,160 square miles from the Nevada State line and the Colorado River to the LA County line. This gives San Bernardino County a diverse climate and geography, from mountains as high as 11,502 feet, to the desert as low as 181 feet, and beautiful valleys in between. Pristine lakes and rivers, snow-capped mountain resorts, flowering deserts, and many other family-oriented recreational attractions take advantage of the natural assets of the area, most within an hour's drive. Families enjoy affordable housing, excellent schools, colleges and universities, and easy access to airports, hospitals, libraries, and parks. The County provides a safe, clean and healthy environment for residents. A variety of shopping and business opportunities abound, in this, the largest County in the contiguous United States.
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