Extra Help-Social Services Worker Assistant

Applications will be reviewed by Tulare County Human Resources & Development. As extra help positions become available, County departments with the job openings select the most qualified and appropriate applicant for the position available. The number of hours and duration of employment varies by each assignment. Extra help employees may work in a variety of County departments in locations throughout the geographic county area.

Extra help employees may not work more than 1,559 hours in any fiscal year from July to June. An extra help employee who mistakenly works in excess of 1,559 hours in a fiscal year does not become a probationary or regular employee. Applications will be active for six months. If you are hired for extra help and you complete a work assignment and then you if you wish to be employed again, you must resubmit an Extra Help application online. There are no benefits associated with extra help positions. See regular job specification for complete job duties and requirements.

Typical Duties

DUTY SAMPLE

• Interview clients at home, over the telephone, or in the office to assess health, mental health and/or social service’s needs.
• May assist professional staff with the less complex aspects of case management.
• Make referrals to community resources and assist clients in accessing services.
• Prepare case narratives; maintain manual and electronic case records.
• Develop public information and education materials for use by clients.

For a full list of duties for this position, please click here .

Minimum Qualifications

Minimum qualifications are used as a guide for establishing the education, training, experience, special skills and/or license which are required and equivalent to the following.

Education:

• Equivalent to completion of the twelfth(12 th ) grade.

Experience:

• None

Knowledge of:

• Office procedures and practices to include computer usage.
• Interviewing and information gathering methods and techniques.
• Basic math and record keeping methods and techniques.

Skill/Ability to:

• Work and communicate effectively with people of various educational and socioeconomic backgrounds by respecting beliefs, interpersonal styles and behaviors of both clients and co-workers.
• Operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment.
• Learn and integrate parenting assessment into supervised visitation services for families.
• Prepare or complete various forms, reports, records, correspondence and other documents.
• Conduct an interview in order to gather information and tactfully handle sensitive and difficult situation.
• Learn to evaluate assessment results in order to identify areas of notable improvement and development of objective recommendations.
• Work effectively as part of a multi-disciplinary team.
• Communicate concisely and effectively both orally and in writing.
• Organize and maintain work assignments including detailed information on individual cases.
• Write clear, and concise reports, case narratives, and other correspondence.
• Input and retrieve data from computerized tracking systems.
• Maintain confidentiality of all information and materials.

License or Certificate:

• Possession of, or ability to obtain, an appropriate, valid California driver's license.

DESIRABLE EMPLOYMENT STANDARDS

Education :

• Graduation from an accredited college with an Associate Degree.

Experience :

• One (1) year of full-time, volunteer or personal experience involving extensive public contact in a health, mental health or social service setting performing duties such as in-depth interviewing, or determining eligibility for publicly or privately financed health benefits, housing, financial assistance, counseling or social services.

Skill/Ability:

To speak, read and write fluently in a designated second language/ as well as in addition to English.

Additional Information

Conditions of Employment

Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam.

College Cost Reduction Access Act

This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER



Closing Date/Time: 10/17/2025 11:59 PM Pacific

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• Tulare County Health and Human Services

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