*CURRENT SAWS EMPLOYEES ONLY* Executive Administrative Assistant - Customer Service
- Salary: $48,672.00 - $83,512.00 Annually USD
- Full Time
- Administration and Management
- Customer Service
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Job Description
Grade 17 - Starting hourly rate: $23.40. Rate of pay depends on qualifications.
Job Description
JOB SUMMARY
The Executive Administrative Assistant supports the group vice president by performing executive level administrative duties to include acting as communication liaison between executive management, employees, and customers. This position maintains confidential information, coordinates daily activities and schedules appointments, oversees meeting preparations, makes travel arrangements, prepares and drafts correspondence, screens telephone inquiries and coordinates special projects. Provides support as needed to the Vice President's direct reports, including the Office of the President.
ESSENTIAL FUNCTIONS- Performs executive level administrative support functions including preparing and reviewing internal and external correspondence, board memorandums and resolutions, presentations, reports and other documents.
- Manages and maintains schedule of appointments, replies to internal/external telephone inquiries/concerns, coordinates travel, organizes and sets up meetings, special events and workshops, and prepares agendas.
- Participates in the preparation and monitoring of annual budget.
- May take and transcribe minutes and provide administrative support for Board committees and reviews and evaluates all documents for accuracy.
- Acts as communication liaison between executive management, customers, employees and public entities in order to ensure quality communications.
- Prepares and monitors financial information including time and attendance documentation, purchasing, procurement card charges, and petty cash/check requests.
- Maintains a suspense system to ensure executive deadlines are met, safeguards confidential information and maintains document management.
- Researches, prioritizes, and follows-up on escalated issues/concerns addressed to the Vice President, including those of a sensitive and/or confidential nature.
- Receives and reviews for accuracy and adherences to San Antonio Water System's policies and procedures, all documents for executive level approval and/or signature.
- Apprises management of executive directives, to include communicating delegated assignments.
- Oversees the distribution of mail including addressing and directing for proper distribution all incoming, written and oral correspondence.
- Establishes and maintains effective working relationships and public relations.
- Performs other duties as assigned.
DECISION MAKING- This position receives limited supervision.
- This position provides functional guidance to administrative support staff.
MINIMUM REQUIREMENTS- Two years of college with major coursework in Business or Public Administration or related field from an institution accredited by a recognized accrediting agency.
- Five years' experience performing complex administrative support functions or related work.
- Advanced level typing skills.
- Proficient in the use of word processing, spreadsheet, database, presentation, purchasing, financial, and time and attendance software.
- Ability to report to work on time, maintain a good attendance record, and work all designated work schedules.
PREFERRED QUALIFICATIONS- Ability to take dictation and transcribe from notes and/or dictation equipment.
- Knowledge of SAWS operating policies and procedures.
JOB DIMENSIONS- This position is subject to sensitive and/or confidential information, requiring a high-level of discretion
- Contact with internal and external customers, executive management, attorneys, Board members, elected officials, governmental agencies and the general public.
- Communicates effectively, verbally and in writing.
- Exhibits teamwork, positive attitude, initiative and problem solving skills.
PHYSICAL DEMANDS AND WORKING CONDITIONS
Subject to sitting for long periods of time to perform job scope. Working conditions are primarily in an office environment.
May be required to work hours other than regular schedule including nights and weekends.
San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers.
From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following:- Competitive, market-based salaries
- Performance-based incentives
- Medical benefits
- Dental benefits
- Life insurance
- Prescription drug program
- Vision care plan
- Two retirement plans
- Deferred compensation plans (457 plan)
- Disability income
- Paid leave (vacation, sick, personal)
- Education assistance program
- Employee assistance program
- Flexible, tax-deferred health and dependent care spending accounts
- Wellness programs
- On-Site Fitness Facilities
- Community service opportunities
Closing Date/Time: 10/5/2025 11:59 PM Central -
ABOUT THE COMPANY
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San Antonio Water System
Show moreThe San Antonio Water System (SAWS) is a public utility owned by the City of San Antonio. SAWS serves 2 million people in Bexar County as well as parts of Medina and Atascosa counties. The population includes more than 511,300 water customers and 457,600 wastewater customers. SAWS actively seeks out public participation in its operations and planning, while SAWS volunteers strive to help their neighbors in need.
As an industry leader in conservation and water and wastewater management, SAWS provides sustainable, affordable water services. To deliver responsible water services, our investment in our employees – one of our greatest assets – ranks as a top priority.
San Antonio Water System's Board of Trustees has adopted mission, vision and values statements that serve as a foundation to move the utility forward through 2050 and reinforce San Antonio's much-deserved reputation as Waterful.
Our Mission: Sustainable, Affordable Water Services / Our Vision: To be leaders in delivering responsible water services for life. / Our Values: Excellence, Integrity, Respect and Safety.
SAWS is a values-based organization that believes in diversity in all aspects of our business. At SAWS, we attract and retain the finest individuals whose diverse talents drive innovation. We recognize that differences in race, ethnicity, religion, gender, gender identity, sexual orientation, nationality, physical ability or any characteristic protected by law, enrich and empower our work environment. We respectfully infuse diversity in our daily work lives with the knowledge that people from a variety of backgrounds and life experiences make connections that make SAWS a success.
SAWS is committed to providing our employees with a healthy, safe, and rewarding work environment where all employees have an equal opportunity for professional and personal growth. SAWS employees go beyond what is expected – developing remarkable, award-winning programs in conservation, water resources, watershed protection and wastewater treatment.
Why Choose a Career at SAWS?
For Your Work-Life Balance: SAWS is proud to invest in its employees by offering a variety of paid time off to help meet the work-life balance goals of you and your family.
For Your Professional Growth: Professional growth is key to both our employees’ success as well as SAWS’. That’s why SAWS offers a number of professional development opportunities that achieve both personal and company goals.
For Your Future: Achieving your personal financial goals is an important part of your life. SAWS makes it easy for employees to save for retirement by providing several retirement plan options.
For Your Health: SAWS offers a range of health, dental and vision benefits, and Wellness Programs to help meet each employee’s needs.
For your Protection: SAWS offers life insurance and disability coverage to meet the need for protection against life’s unexpected events.
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