Outreach Assistant I - EPT

Description

Do you have the desire to make a meaningful impact in a vibrant and diverse community? Join a collaborative workforce committed to serving the City of Irvine. The Community & Library Services Department is seeking an individual who has experience, compassion, and commitment for reaching out to older adults through the Older Adult Resource Linkage Services and Programs.

There is one Extended Part-time vacancy with a schedule requirement of 32 hours per week.
For additional information please see the Outreach Assistant I flier.
Your Impact

• Provide direct assessments and referral support to connect participants with resources at community sites.
• Maintain current knowledge of community resources and services to expand and provide viable referrals to community resources to address participant needs.
• Provide technical guidance and training to volunteers.
• Maintain effective relationships with the program participants, family members, advocates, community partners, volunteers, and City of Irvine staff.
• Provide specialized resource consultation in complex areas to participants and other staff.
• Ability to maintain strict confidentiality of information gathered from program participants and others related to the assessment of participant needs.
• Hours: Up to 32 hours required per week. Weekend availability also required.
  

Minimum Qualifications

• Equivalent to two years of college or university level work in social work, gerontology, human services, social ecology or closely related field, and two years of social work, outreach or counseling, or any combination of education and experience that provides equivalent knowledge, skills and abilities.

Desirable Qualifications

• Graduate-level experience and education in social services.

Best Fit

• Ability to effectively listen and respond to the public’s needs by providing services, information, and assistance in a professional, courteous, and enthusiastic manner.
• Ability to follow directions, manage multiple priorities, and accurately complete requests in a busy environment.
• Ability to lead and mentor a team of part-time staff.
• Diverse experience in administrative tasks.
• Experience with fostering quality guest experience and high commitment to customer service.
• Ability to work in a fast-paced environment; flexibility to respond to changes in direction quickly and effectively.
• Detail-oriented with the ability to multitask and prioritize tasks.

YourTeam

The Community & Library Services Department provides exceptional service, innovative programs, and diverse cultural experiences in vibrant and sustainable spaces. The department consists of the following award-winning programs and services: Human Services; Community Parks, Outreach and Open Space; Athletics, Aquatics, Arts, Great Park Operations, and Attractions; Reservation, Program Services; Irvine Animal Care Center; Administrative Services; and the new Irvine Public Library System

The Process
The selection process will include an examination and conduct a background investigation prior to appointment. This recruitment may establish an eligibility list to fill future positions in similar and/or lower classifications within the organization.

Equal Opportunity Employer
The City of Irvine is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require an accommodation.
Part-time employees are employed "at will" and their services can be discontinued without cause.

Certain City budgets may not include funding for mandated CalPERS employer contributions. A qualified candidate who is a current member of CalPERS may be restricted from temporary/part-time employment.



Closing Date/Time: 9/26/2025 5:00 PM Pacific

Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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• City of Irvine

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