DOR’s Vision: To establish an environment that fosters confidence and trust by successfully utilizing technology, employing resources, and meeting customer needs
HOW THIS POSITION SUPPORTS THE DEPARTMENT’S VISION: This instrumental position in the Human Resources and Total Rewards office will provide quality customer service to the employees of the Department of Revenue. You’ll love the strong, supportive work environment and have the opportunity to learn and grow in this position.
The Missouri Department of Revenue offers a career with generous benefits.
This description may not include all of the duties, knowledge, skills, or abilities associated with this title.
- Provide polite, accurate, and professional assistance on the phone with citizens and Revenue employees
- Answer and direct incoming calls on the main HR phone line
- Greet Citizens and Revenue employees at the front window of HR
- Pick-up and distribute employee checks and badges
- Prepare and mail, email, fax office correspondence
- Running provide additional support as needed
- Process payroll using the state’s SAM II payroll system and process benefits
- Monitor, correct, and verify timekeeping entries
- Process employment verifications.
- Assist employees with questions
CORE COMPETENCIES NEEDED: Strategic Thinking Computer Literacy Effective Writing
Team Building Abilities Excellent Customer Service Self-directed
Attention to Detail Clear Communication Organizational Abilities
QUALIFICATIONS: - Possession of a high school diploma or proof of high school equivalency
- 2 -4 years of relevant experience, above general clerical work.
- Payroll experience in the SAM II HR system preferred.
- Microsoft Excel experience is beneficial.
- High level of professionalism and ability to maintain confidentiality
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
The Missouri Department of Revenue Human Resources and Total Rewards office at (573) 751-1291.