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Job Description
Job Summary
Provides operational support with Housing Assistance; interviews applicants, determines eligibility, briefs participants by conducting Section 8 recipient orientation, negotiates with landlords, performs unit inspections, and prepares and monitors leases.
Representative Duties
Interviews program applicants.Determines eligibility of participants by verifying income, citizenship and other eligibility requirements.
Conducts briefing for certified program participants.
Performs annual recertifications of Section 8 recipients.
Inspects units for compliance with HUD housing quality standards when required.
Publicizes assistance program and encourages recipients, property owners, realtors and management agents to participate.
Develops and maintains rapport with owners/managers of rental units.
Participates in peer review of files for quality evaluation.
Prepares lease documents.
Prepares rent comparability and market information studies.
Collects and reviews documentation and data.
Enters all relevant participant’s data into data bases.
Investigates complaints about program participants and takes appropriate follow-up action.Reports program irregularities to supervisor and consults with the compliance officer.
Prepares various reports regarding program activities.
Performs a variety of administrative functions related to the efficient and effective delivery of services.
Conducts informal reviews and hearings with participants.
Performs other related duties, as assigned.
Requirements
Knowledge, Abilities and Skills :
Knowledge of:
HUD Section 8 Existing and Housing Assistance Payments Program regulations and procedures.
HUD’s Housing Quality Standards.
Federal, State and local housing programs, laws, rules, regulations and resources.
Local rental market areas.
Public relations.
Ability to:
Understand, interpret and effectively apply HUD Section 8 and other housing assistance program regulations.
Inspect rental units and communicate Housing Quality Standards to property owners.
Establish and maintain collaborative relationships with the License Clinical Social Worker (LCSW) consultant to coordinate with other social services delivery agencies.
Provide effective customer service.
Communicate effectively, both orally and in writing with people of all ages, economic and cultural backgrounds including those with disabling conditions including physical and mental disabilities.
Negotiate contracts.
Perform simple mathematical calculations with accuracy.
Establish and maintain effective and cooperative working relationships with City employees and the public.
Skill in:
The use of computers and applicable software applications.
Working effectively with persons from diverse social, cultural and economic backgrounds.
Education Training and Experience:
An Associate degree from an accredited college in Business Administration, Sociology or a closely related field. One year of recent, paid work experience implementing HUD Section 8 Housing Assistance Payments Program or a closely related housing program.Additional experience may substitute for educational requirements on a year for year basis.
Licenses and Certificates:
Possession of a valid Class C driver license.
Supplemental Information
Applicants must submit a clear, concise, completed on-line City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process.
NOTE: You must submit a copy of your college diploma/transcript if you wish for your education to be considered during the selection process. Applicants who indicated receipt of degree from a foreign institution must provide United States degree and credential equivalency verification along with a copy of your college diploma/transcript. You must attach a scanned copy of your college diplomas or transcript to your online application. Failure to do so will result in your application being disqualified.
The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.
The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us!
Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only).
Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination.
BACKGROUND INVESTIGATIONS: Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.
The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and priority enrollment consideration at Hill & Dale Family Learning Center, Marine Park Child Development Center, and Santa Monica Early Childhood Lab School.
Closing Date/Time: 9/26/2025 5:00 PM Pacific -
Special Instructions
Please mention you found this employment opportunity on the CareersInGovernment.com job board. -
ABOUT THE COMPANY
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City of Santa Monica
Show moreSanta Monica is a beachside city of 8.3 square miles on the westside of Los Angeles County. Offering an environment of unparalleled natural beauty, the city is home to a mix of residential communities, commercial districts, and recreational venues. Recently named by National Geographic as one of the Top "10 Beach Cities in the World" and by TIME as one of the "Best Places to Live", Santa Monica features three miles of Pacific beaches and the Santa Monica Pier. Santa Monica’s residential population is approximately 93,000, increasing to an estimated 250,000 during the day with tourists, shoppers, and employees. Tourism attracts over 8 million visitors annually.
The City of Santa Monica was incorporated on November 30, 1886 and subsequently adopted a City Charter in 1945. In 1947, a City Council-City Manager form of government was established. The City Council consists of seven members elected by the community at large to four year terms.
The City of Santa Monica is a full-service city. City departments provide police, fire, a regional transportation network, water, refuse and recycling, streets, parking, planning, building, engineering, free public wifi, a high speed fiber optic network, parks, affordable housing, economic development, library, rent control, recreational, cultural, and educational services to the community.
The City-operated Big Blue Bus regional bus service provides over 16.5 million rides for customers each year, all powered by renewable natural gas. Breeze Bike Share was Southern California's first bike share system with 500 bikes at 85 locations. In 2016, the Metro Expo Line opened connecting Santa Monica to Downtown Los Angeles in under an hour.
The City of Santa Monica is a national leader in environmental, economic and social sustainability. The City is working toward aggressive climate action goals including: water self-sufficiency by 2020, zero waste by 2030, and carbon neutrality by 2050.
The highly-rated Santa Monica-Malibu Unified School District serves both Santa Monica and Malibu residents. Santa Monica College (SMC), one of the state's top two-year community colleges, serves over 30,000 full-time and part-time students on several campuses and offers more than 90 fields of study. Santa Monica's strong education institutions are complemented by the 5-star rated Santa Monica Public Library system.
Public safety is a top priority in the City of Santa Monica. Santa Monica Fire Department continues to maintain a Class 1 ISO rating, the highest possible rating.
Santa Monica has a strong and diverse economy. Known as “Silicon Beach,” local businesses are at the leading edge of the nation’s creative economy and startup scene.
Sana Monica is also home to three renowned and respected health facilities, Providence Saint John’s Health Center, Santa Monica-UCLA Medical Center and Kaiser Permanente.
Connect with the City of Santa Monica by visiting www.santamonica.gov, follow @santamonicacity on Twitter, or sign up for the City's newsletter and emergency alerts at www.smgov.net/newsletter.
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