Training Specialist Senior -Human Resources Department

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At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles-Empathy, Ethics, Excellence, Engagement, and Equity - anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Diverse and Inclusive Workplace: Work in an environment where every voice is valued, and Innovation thrives.
  
• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces: Work in innovative and sustainable environments designed to foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Our Human Resources Department is committed to positioning the City of Austin as an employer of choice. We achieve this through balanced, efficient, and collaborative strategic partnerships. Our mission is to support and develop a high-performing, diverse workforce that fosters a healthy, safe, respectful, and productive work environment for employees, their families, City departments, and the community.
We are currently seeking a Training Specialist Senior to join our team. This role leads and coordinates training activities, including the development of curriculum and delivery of job-specific training in support of Employee Relations initiatives. Areas of focus include Discrimination, Harassment, Sexual Harassment, and Retaliation, ensuring that our workforce has the knowledge and tools to maintain a respectful and inclusive workplace.
If you are passionate about workplace learning and committed to fostering equity, respect, and accountability, apply today to help us strengthen the employee experience across the City of Austin.

Job Description:

Purpose:

Leads and coordinates training activities to include development of curriculum and delivery of job specific training to meet departmental initiatives.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Designs and performs needs assessments to analyze and identify short-term and long-term organizational training needs.
• Surveys various training techniques, materials, and commercial offerings to select the most appropriate process for the delivery of training.
• Researches commercial training offerings and determines feasibility of use.
• Develops written training materials, visual aids, and reference materials, including course curriculums.
• Develops and administers assessments of staff skills for use in developing training strategies and curriculum, and effectiveness of delivery.
• Delivers targeted, audience-appropriate instructor-led training sessions.
• Coordinates student and facility schedules for delivery of training and maintains and prepares appropriate records of participation.
• Performs preproduction, production, and postproduction work on computer- and video-training materials that use computer and streaming audio-visual technologies for on-demand use.
• Analyzes laws, codes, and policies, and consults with subject matter experts to design and develop curriculum related to trainees' needs.
• Conducts research or surveys to determine the effectiveness of training provided.

Responsibilities - Supervisor and/or Leadership Exercised:

Provides leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of instructional systems design methods.
  
• Knowledge of City practice, policy, and procedures.
  
• Skill in oral and written communication.
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in planning and organizing.
  
• Skill in using computers and related software.
  
• Skill in data analysis and problem solving.
  
• Ability to facilitate and deliver training.
  
• Ability to work with frequent interruptions and changes in priorities.
  
• Ability to lead and train others.
  
• Ability to establish and maintain good working relationships with other City employees and the public.
  

Minimum Qualifications:

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of experience in a technical training environment.
  
• Experience may substitute for the education up to the maximum of four (4) years.
  

Licenses and Certifications Required:

Licensing for specific disciplines may be required.

Preferred Qualifications:

• Demonstrated experience researching complex, unfamiliar subjects and collaborating with subject matter experts to extract, design, and organize information into policy-driven content.
  
• Applied knowledge of core Human Resources functions and Employee Relations topics, policies, and procedures.
  
• Proven ability to translate complex employee relations concepts into engaging, results-oriented training programs.
  
• Experience delivering training to diverse employee groups across both office and field-based environments.
  
• Strong background in managing training logistics, coordination, and performance metrics.
  
• Ability to travel to more than one work location.
  

Notes to Candidate:

The City of Austin is seeking a Training Specialist Senior to lead and coordinate training initiatives that strengthen our workforce and promote a respectful, inclusive, and high-performing workplace. This role is key in designing and delivering impactful training programs in support of Employee Relations initiatives, with a focus on Discrimination, Harassment, Sexual Harassment, and Retaliation.

In this position, you will:

• Design and conduct needs assessments to identify organizational training priorities.
  
• Develop engaging curricula, materials, and assessments tailored to employee needs.
  
• Deliver targeted, audience-appropriate training sessions across diverse groups.
  
• Collaborate with subject matter experts to translate policies into practical, results-oriented content.
  
• Coordinate training logistics, including scheduling, facilities, and record-keeping.
  
• Evaluate training effectiveness through surveys, research, and performance metrics.
  
• Provide leadership, guidance, and mentorship to others involved in training delivery.
  

This is an exciting opportunity to directly shape workplace culture and ensure employees have the knowledge, skills, and resources to succeed. If you are passionate about instructional design, workplace equity, and employee development, and thrive in collaborative environments, we encourage you to apply.

Salary Range: $32.23 - $40.29

Office Location:

One Texas Center

505 Barton Spring Rd., Ste. 600

Austin, TX 78704

Days and Hours:

Monday - Friday.
8:00 a.m. - 5:00 p.m.
Hours may vary due to operational needs. An alternative schedule and remote work/teleworking options are available, but position requires a minimum of 40% per week in office standard after initial probationary period.

Driving Requirement:

This position requires a Valid Texas Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation (DRE) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

When completing the City of Austin employment application: A detailed and complete City of Austin application is required to help us better evaluate your qualifications. For each position, describe your specific experience as it relates to the minimum and preferred qualifications. Be thorough and list all relevant experience, including supervisory and/or leadership roles. This information will be used to select candidates for interviews, and the starting salary will be based on overall relevant experience.

• While you may include a resume or cover letter, the information on your employment application will be the primary basis for interview qualification and compensation decisions.
  
• Please detail all previous employment you wish to be considered as part of your qualifications, including job titles and employment dates.
  
• A cover letter and/or resume will NOT replace a complete employment application. Do not use phrases like “see resume” or refer to other documents to complete your application. Ensure the “Duties and Responsibilities” sections are fully completed, as incomplete applications will not be considered.
  

Use of AI is strictly prohibited to respond to the application and during the interview process.

If you are selected to interview:

• If you are identified as a top candidate, verification of your education, which may include high school graduation or GED, undergraduate and/or graduate degrees, will be required. You must provide proof of education from an accredited organization or institution, as well as proof of your professional licenses or certifications.
  
• If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
  

Benefits:
Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information.

Additional Information:

Assessment(s) may be administered as part of this recruitment.

Background Check:

• A criminal background check may be required, depending on the responsibilities of the position.
  

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

Please note that the Department may close the job posting at any time after seven (7) days.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-09-18

• 

• City of Austin

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