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Job Description
Grade 16 - Starting Hourly Rate: $21.90. Rate of pay depends on qualifications.
Job Description
JOB SUMMARY
The Communications Associate is responsible for a variety of entry level duties including implementing internal and external communications programs for San Antonio Water System (SAWS). The Communications Associate works under limited supervision and is familiar with a variety of communication strategies and vehicles including digital, print, TV, and social media.
ESSENTIAL FUNCTIONS
All Specialties- Implements communication outreach campaigns.
- Assists with coordinating communication plans/marketing programs that may involve writing and executing communications through social media and/or print.
- May be required to assist staff with SAWS outreach events.
- Serves as Communications liaison for SAWS internship program.
- Coordinates, writes, and edits content for SAWS print and electronic publications and SAWS social media channels.
- Applies writing, grammar, editing, proofreading, and interviewing principles, such as found within the Associated Press Stylebook.
- Performs other duties as assigned.
Digital/Social Media- Writes social and digital media posts.
- Coordinates with SAWS staff and external consultants for new and updated posts.
- Researches and performs analytics reports for social media platforms as requested.
- Coordinates with social media platform representatives on billing issues and subscriptions.
MINIMUM REQUIREMENTS- Bachelor’s degree from an institution accredited by a recognized accrediting agency.
- Valid Class “C” Texas Driver’s License.
PREFERRED REQUIREMENT- Experience in public relations, corporate communications, writing, marketing, or journalism.
JOB DIMENSIONS- Skilled in the proficient use of word processing, social media, spreadsheet, and presentation software.
- Ability to interact with all levels of internal and external customers including various levels of SAWS leadership, the media, ad/PR agencies, graphic designers, photographers, print shops, graphic vendors, representatives of governmental organizations, and the general public.
- Ability to communicate effectively, verbally and in writing.
PHYSICAL DEMANDS AND WORKING CONDITIONS
Physical requirements include lifting up to 20 pounds occasionally (photo and presentation equipment). Working conditions are primarily in an office environment with frequent field visits to other locations, facilities, municipal buildings, and event locations. May occasionally operate a company/personal vehicle.
May be required to work hours other than regular schedule, including nights and weekends.
San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers.
From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following:- Competitive, market-based salaries
- Performance-based incentives
- Medical benefits
- Dental benefits
- Life insurance
- Prescription drug program
- Vision care plan
- Two retirement plans
- Deferred compensation plans (457 plan)
- Disability income
- Paid leave (vacation, sick, personal)
- Education assistance program
- Employee assistance program
- Flexible, tax-deferred health and dependent care spending accounts
- Wellness programs
- On-Site Fitness Facilities
- Community service opportunities
Closing Date/Time: 8/17/2025 11:59 PM Central -
ABOUT THE COMPANY
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San Antonio Water System
Show moreThe San Antonio Water System (SAWS) is a public utility owned by the City of San Antonio. SAWS serves 2 million people in Bexar County as well as parts of Medina and Atascosa counties. The population includes more than 511,300 water customers and 457,600 wastewater customers. SAWS actively seeks out public participation in its operations and planning, while SAWS volunteers strive to help their neighbors in need.
As an industry leader in conservation and water and wastewater management, SAWS provides sustainable, affordable water services. To deliver responsible water services, our investment in our employees – one of our greatest assets – ranks as a top priority.
San Antonio Water System's Board of Trustees has adopted mission, vision and values statements that serve as a foundation to move the utility forward through 2050 and reinforce San Antonio's much-deserved reputation as Waterful.
Our Mission: Sustainable, Affordable Water Services / Our Vision: To be leaders in delivering responsible water services for life. / Our Values: Excellence, Integrity, Respect and Safety.
SAWS is a values-based organization that believes in diversity in all aspects of our business. At SAWS, we attract and retain the finest individuals whose diverse talents drive innovation. We recognize that differences in race, ethnicity, religion, gender, gender identity, sexual orientation, nationality, physical ability or any characteristic protected by law, enrich and empower our work environment. We respectfully infuse diversity in our daily work lives with the knowledge that people from a variety of backgrounds and life experiences make connections that make SAWS a success.
SAWS is committed to providing our employees with a healthy, safe, and rewarding work environment where all employees have an equal opportunity for professional and personal growth. SAWS employees go beyond what is expected – developing remarkable, award-winning programs in conservation, water resources, watershed protection and wastewater treatment.
Why Choose a Career at SAWS?
For Your Work-Life Balance: SAWS is proud to invest in its employees by offering a variety of paid time off to help meet the work-life balance goals of you and your family.
For Your Professional Growth: Professional growth is key to both our employees’ success as well as SAWS’. That’s why SAWS offers a number of professional development opportunities that achieve both personal and company goals.
For Your Future: Achieving your personal financial goals is an important part of your life. SAWS makes it easy for employees to save for retirement by providing several retirement plan options.
For Your Health: SAWS offers a range of health, dental and vision benefits, and Wellness Programs to help meet each employee’s needs.
For your Protection: SAWS offers life insurance and disability coverage to meet the need for protection against life’s unexpected events.
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