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Job Description
Job Summary
Under the direction of the City Manager’s Office, assists in developing strategic regulatory compliance and enforcement plans focused on monitoring and enforcement for areas where noncompliance with local, federal, and state authorities is more likely. This primarily deals with regulatory and compliance activities, including, but not limited to, pre- and post-development processes for plan reviews, inspections (residential, commercial, fire, etc.), permitting (development approvals) and/or public safety; coordinates engagement and cooperation in areas of common interest including internal and external coordination on behalf of the City and other regulatory agencies related to regulatory and compliance activities in the City; and tracking and analyzing metrics and reporting outcomes.
Anticipated Hiring Salary Range: $62,212.80 - $79,310.40, depending on qualifications
Full Salary Range: $62,212.80 - $96,408.00
FLSA Status: Non-exempt
This is a continuous posting until filled, and may close at any time.
Examples of Duties- Work collaboratively with City departments to develop a policy and procedure for strategic regulatory compliance and enforcement to ensure compliance with laws, ordinances, regulations and policies for the City’s standards.
- Maintain oversight of compliance and enforcement activities to achieve compliance within the City’s jurisdiction of regulation, including but not limited to identifying and coordinating resolution of issues before they become violations that require enforcement action.
- Research and evaluate current laws, ordinances, regulations and policies relevant to City departments and regulatory compliance needs for knowledge and understanding.
- Establish and maintain collaborative relationships with internal and external stakeholders, e.g., all City departments, various local government and State of North Carolina agencies, and other relevant parties.
- Maintain electronic and hard files, including all information necessary to timely track cases and provide updated case status.
- Conduct coordinated site visits, enforcement and investigations with all internal and external stakeholders, and assist with enforcement activities, where appropriate.
- Prepare, coordinate, and conduct presentations for outreach and education.
- Prepare and distribute outreach and education materials that provide pertinent information and clearly identify the appropriate point(s) of contact, including implementation of updates, as may be necessary.
- Crosstrain and educate stakeholders about the laws, ordinances, regulations and policies enforced by City departments, and to discuss issues of common concern.
- Serve as a point of contact between the City and other internal and external stakeholders relevant to regulatory compliance and enforcement matters.
- Establish a consistent methodology, or process, for exchanging investigative leads, complaints, and referrals of possible violations to internal and external stakeholders.
- Lead the City’s data analytics and performance measurement activities related to regulatory compliance and enforcement, and implement technology solutions, e.g., a dashboard, for monitoring and tracking.
- Perform other related duties as assigned.
Minimum Qualifications
Education and Experience:- Bachelor’s degree from an accredited college or university with a major in public administration, construction management, or a related field; and
- At least three years of compliance-related experience working with diverse groups and the general public, with an emphasis on problem-solving solutions.
OR- Associate’s degree from an accredited college or university with a major in public administration, construction management, or a related field; and
- At least six years of compliance-related experience working with diverse groups and the general public, with an emphasis on problem-solving solutions.
Knowledge, Skills, and Abilities:
Knowledge of:- Principles and practices of customer service and public relations.
- Applicable rules, regulations, policies, and ordinances of the City and laws of the State.
Skill in:- Communicating clearly and concisely, both orally and in writing, to individuals and/or groups.
- Operating assigned equipment, including computer equipment and various software packages.
Ability to:- Establish and maintain effective working relationships with City officials, other employees, business community, developers, and the general public.
- Interact with others cooperatively and display exceptional interpersonal skills in sensitive and/or confrontational situations.
- Use initiative and sound independent judgment within established guidelines.
- Communicate technical and complex issues in a tactful and effective manner.
- Produce written documents in the English language with clearly organized thoughts using proper sentence construction, punctuation, and grammar.
- Interpret information accurately and make decisions according to existing laws, regulations, and policies.
- Review the work products of others for conformance with standards.
- Perform work requiring good physical and mental condition
Special Requirements- Licensure or certification in building inspection, fire inspection, code enforcement, law enforcement, or other related field.
- Valid North Carolina driver's license.
The City of Greenville offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Employees in designated part-time positions may participate in some of the benefit programs offered to regular full-time employees.
Visit the City of Greenville Human Resources Website for a more in depth summary of our benefits. - Work collaboratively with City departments to develop a policy and procedure for strategic regulatory compliance and enforcement to ensure compliance with laws, ordinances, regulations and policies for the City’s standards.
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ABOUT THE COMPANY
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City of Greenville
Show moreAbout Greenville
Some places have what it takes to help write the story of your life, to help you create and live your life to the fullest: opportunities, people and experiences that open minds and doors; activities that enrich and entertain. Places so welcoming that you feel you’re in the presence of family and friends, and that everywhere you turn, you find yourself in good company.
As the hub of eastern North Carolina, Greenville is that place.
Here, life’s a graceful balance of front-porch friendly and business-world sharp, a balance lit up and alive with all the amenities of a metropolitan university town. Where we enjoy the company of our neighbors on summer nights, talking on the porch about the day’s news and sports scores from the latest Pirate’s game, until someone flips a coin to see who’ll run out for barbeque.
Walking through the streets of Greenville, you see it has its share of art galleries, museums and festivals that delight; or, close by, the campus of East Carolina University calls to art and culture lovers with its worldly offering of musical concerts, theatrical and dance productions, travel films and lectures. For students with the fire of the future shining in their eyes, ready to turn their dreams loose, the campus calls to them in another voice.
Yes, you’ll find what you’re looking for here. But in many cases (and maybe this is just as important) what you didn’t even know you were looking for. That’s the way it is in Greenville. What makes it tick is how it makes people tick. As the cultural, educational and economic hub of the region, it’s expansive; it rewards the curious imagination, the entrepreneurial mind.
If you’re a person with big ideas and big ambitions, Greenville is good company. The smart thinking, hard work and optimism that once made Greenville a leading marketer of tobacco are still prevalent, though now guiding the area’s technology focus with its many bioscience and robotics breakthroughs. No surprise, these victories are trumpeted with as much enthusiasm as the local sports team’s trophy season.
Located just inland off the North Carolina coast, East of I-95, over 20 parks grace the landscape of Greenville and Pitt County. So if you’re an outdoor enthusiast, you’ll find enough adventure and scenic beauty here to fill up the canvas of your days, and plenty of like-minded people who share your respect for the grandeur of nature, the intoxicating fragrance of our Magnolia trees, picnicking under the shade of oaks, fishing at sundown, or hiking down a path that leads you not to the trail’s end, but to the conclusion that this is where you belong.
True, in some parts of the world, when you say the word “hub” people think “crowded”, “faceless”, “too noisy to hear myself think”. But we’re different.
There are crowds … parades down Evans Street. An annual Halloween street party. Students streaming to classes. Participants at major meeting or conferences. Or onlookers gathered down at the Extreme Park or Five Points Plaza to watch BMX bike pros practicing for an event.
But they’re not faceless crowds.
There is noise … live music rising from the campus nightlife scene, the hub-bub around the Convention Center, or when the Pirates rally to make the winning score, nothing short of pandemonium.
But our noise makes your spirits soar.
In fact, you could say that the hustle and bustle of life in Greenville is conducive to a higher level of thinking and inspiration. One thing’s for sure, the first thought on your mind will be how glad you are to be in Greenville, North Carolina, smack dab in the middle of such good company.
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