TECHNOLOGY PROFESSIONAL INTERN I

Position/Program Information

EXAM NUMBER

W2484B

Type of Recruitment: We welcome applications from anyone.

When to Submit Your Application:
The application filing period will begin on Monday, July 21, 2025, at 7:00 a.m. (PT) - Continuous. We will keep accepting applications until the position is filled. The application window may close unexpectedly once we have enough qualified candidates.

Who We Are:
The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $905 million and 2,158 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing and contracting. ISD's commitment is to provide Speed, Reliability, and Value.

The Opportunity:

Delete The Divide is an initiative led by the County of Los Angeles to empower youth and young adults in underserved communities who are adversely impacted by the digital divide. Impacted communities are geographic areas within the County of Los Angeles where 20.1% to 100% of the households lack internet access. Partnerships have been established with public, private, academic, and community-based organizations to unify efforts in ensuring that members have direct access to training and support services in modern technologies.

The Delete The Divide Internship Program is a paid employment opportunity with the County of Los Angeles. The program is designed for individuals interested in a professional career in information technology or the digital economy. We are pursuing qualified candidates to fill Technology Professional Intern I positions in the following areas of technology:

• Cybersecurity
• Infrastructure and Operations
• Desktop Support
• Help Desk
• Network Operations
• Project Management
• Communications (Video & Phone)
• Software Development
• Geographic Information System (GIS)
• Reporting and Analytics
• Instruction of Basic Digital Skills Training and Technical Support
• Community Outreach

Position Responsibilities:

Positions allocable to the class of Technology Professional Intern I work on a part-time (35 hours per week maximum) hourly basis in information and communication systems. Incumbents of these classes will gain work experience at a variety of public and private sector organizations to progressively develop skills and knowledge in information technology occupational areas.

Incumbents perform Information Technology (IT) related duties under the direct supervision of IT and/or administrative personnel. They receive technical job training and guidance on workplace behavior, competencies, individual responsibilities, and development of information technology skill sets. Typically, interns work on a part-time hourly basis and participate in the program from twelve (12) to twenty-four (24) months based on individual requirements.

Essential Job Functions

Duties include, but are not limited to the following assignments:

Assist in maintaining, posting and updating social media profiles with appropriate and appealing content.

Assist in providing end-user hardware and software support in a help desk and/or community-based environment.

Assist with social media analytics and reporting.

Assist in the installation, configuration, maintenance, and testing of computer hardware, software, and peripheral equipment.

Assist in providing end user hardware and software support in a help desk environment.

Assist in the development of macros, web pages, and simple modifications to existing software applications.

Assist in coding, testing, and debugging application programs to create new or modify existing business applications and interfaces.

Assist in connecting cables and wires for networks and ensure that they are in good working order.

Assist in maintaining inventory records and documentation for equipment.

Assist in the development and dissemination of newsletters, graphics, charts, forms, or handouts.

Provide instructions of basic digital skills training.

Conduct community outreach.

Drive a vehicle to and from work sites, meetings, and training locations.

Requirements

Requirements to Qualify:

Resident of Los Angeles County and a registered member of Delete The Divide*. Must be at least sixteen (16) years old.

Applicants under 18 years of age must present a work permit before starting work.

License:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS:
Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Special Requirement Information:

*Applicants must complete Delete the Divide membership through the following steps:
Create logon credentials to access your Delete The Divide Member-only Portal.
Verify your email account.
Create and save your profile.
Save your "Congratulations" email as a PDF and upload it with your application.

To check membership eligibility, please click on the link https://www.deletethedivide.org/ then click the Login/Sign-Up button.

Additional Information

Our Assessment Process:

If you meet the requirements, we will invite you to participate in a structured oral interview designed to assess your level of interest and the general ability to perform the duties of the position weighted at 100%. You must achieve a passing score of 70% or higher on the assessment in order to be placed on the Eligible Register.

The list of eligible candidates will be used for TEMPORARY EMPLOYMENT only. An intern may be employed for a maximum of 12 to 24 months (35 hours per week maximum) which may not be exceeded by combining work in the Technology Professional Intern I & II positions.

Eligibility Information:

You will move through the assessment process and if you pass, we will place your results on a list. We will then invite the highest scoring group to an interview. The list of everyone who passed is valid for twelve (12) months.

Applications will be processed on an as-received basis and those receiving a passing score will be promulgated to the Eligible Register accordingly.

No person may participate in this examination more than once every twelve (12) months; doing so, will result in the rejection of your application.

SELECTIVE CERTIFICATION:

Per Title 5 - PERSONNEL Appendix 1 (Civil Service Rule 11.03) of the Los Angeles County Code, selective certification may be used for some positions requiring special skills and/or training.

Selective certification registers may be prepared for the following language specialties: AMESLAN, Arabic, Armenian, Cambodian, Cantonese, Farsi, Korean, Lao, Mandarin, Russian, Spanish, Tagalog, and Vietnamese. The Department may also prepare selective certification registers by service areas.

Candidates who wish to have their names placed on a language selective certification register must indicate their foreign language on the application and pass a qualifying language proficiency test on their ability to speak, read, and write the specialty language.

How to Apply:

Applications must be filed online only. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty .

Plan to submit your application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Many important notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add Dlin@isd.lacounty.gov, info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with the County of Los Angeles.Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected.

Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application, and you may be disqualified.

Computer and Internet Access at Public Libraries:

For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.
Contact us:
Exam Number: W2484B
Department Contact Name: Debbie Lin
Department Contact Email: Dlin@isd.lacounty.gov
California Relay Services Phone: (800) 735-2922
ADA Coordinator Phone: (323) 881-3932
Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077]

For detailed information, please click here

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• Los Angeles County

• (800) 970-5478

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