Senior Executive Analyst, Employee and Labor Relations

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY) , or via email at CityCareers@sanjoseca.gov .

About the Department

The City Manager's Office of Employee Relations (OER) provides strategic leadership that supports the Mayor and City Council and motivates the organization to deliver high quality services that meet the community's needs. The Office of Employee Relations operates under the leadership of the Employee Relations Director who reports to the City Manager. Supported by a staff of 11, the Office is responsible for all functions associated with labor negotiations; administration of labor contracts; investigation of employee performance, misconduct, and discrimination and harassment allegations; employee-related policy development and interpretation; disability accommodation; and training. OER also manages the City of San Jose's Whistleblower Hotline where City employees, customers, and residents can raise concerns about City services. For more information about the City Manager's Office of Employee Relations, please visit : https://www.sanjose.ca.gov/your-government/departments-offices/office-of-the-city-manager/employee-relations.

Position Duties

The Senior Executive Analyst (SEA) position is distinguished from an Executive Analyst I/II position primarily by the scope and complexity of their assignments and the ability to independently perform their work. The incumbent will be responsible for labor relations functions including: surveying other employers regarding pay and benefits; participating in various aspects of labor negotiations, including attending labor negotiation sessions, drafting proposals/correspondence, and performing cost analysis of proposals of varying complexity; researching, interpreting, and analyzing labor contracts; processing and responding to grievances according to the terms of each labor contract; and, participating in labor-management committee meetings. The incumbent will also be responsible for the following employee relations functions: conducting investigations involving allegations of employee misconduct; writing investigative reports; assisting departments with the disciplinary process as needed; consulting with and advising supervisors on employee performance and misconduct issues; developing, revising, and interpreting employee-related policies; and, giving oral presentations to small and large groups of employees and supervisors on employee relations issues.

This is an exciting opportunity for individuals with a passion for labor and employee relations in the public sector. The ideal candidate is self-directed, organized, dependable, flexible, and detail-oriented, with the ability to conduct complex, sensitive, and visible assignments. In addition, they are skilled communicators in both written and verbal formats with an ability to maintain the successful, collaborative, and constructive working relationships necessary to succeed in the City Manager's Office of Employee Relations. The successful candidate demonstrates individual leadership through strategic planning and analysis, continuous improvement, and collaboration. Finally, the ideal candidate will be enthusiastic, looking to grow and excel, thrive in a team environment, and be invested in San Jose's future.

Minimum Qualifications

Education : A Bachelor's Degree from an accredited college or university in Business or Public Administration, or closely related field.

Experience : Four years of professional level analytic and/or administrative experience.

**Acceptable Substitutions: A Master's Degree in Public Administration, Business Administration or related field is preferred, and can be substituted for one year of the required experience.

Other Qualifications

The ideal candidate will have an appreciation and passion for public service work and possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations, including: government administration, contract administration, human resources administration, financial management and emergency management.

Analytical Thinking - Approaches a problem of situation by using a logical, systematic, and sequential approach. Able to reliably determine the cost or a new benefit or program.

Collaboration - Develops networks and builds alliances; engages in cross-functional activities. Maintains a positive attitude in challenging situations.

Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.

Information Management - Demonstrates honesty, integrity, a strong work ethic, and the ability to appropriately handle very sensitive and confidential information.

Multi-Tasking - Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s).

Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of the problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Demonstrates the ability to evaluate information through the lens of City policies and/or labor contract language and then exercise sound, independent judgment.

Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate.

Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Demonstrates the ability to present complicated concepts to small and large audiences unfamiliar with the subject matter.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the "Job Specific Questions." Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.

You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response.

1. What interests you about working in the Office of Employee Relations? What factors influenced you to apply for this position? What experience, skills, and abilities do you possess that you believe set you apart from other candidates and would make you a successful member of the Office of Employee Relations?

2. Please describe your work experience in professional writing and giving presentations. Include specific examples of your work and the audience for whom you produced this work. Please also highlight any relevant labor and/or employee relations experience.

3. Describe your experience analyzing and interpreting data. Provide a specific example you are proud of.

4. Please provide an example of a time where you developed a solution to a complex problem of issue when the solution was not clear. Be sure to include how you analyzed the problem, how you arrived at your solution, and what the results were.

5. Desirable Work Experience : If you have prior work experience in performing costing analysis or proposals for labor relations matters, please describe that experience. Please be specific about the amount of experience you possess and your specific role in these matters.

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration.

If you have questions about the duties of the position, please contact Hashona Braun at hashona.braun@sanjoseca.gov

If you have questions about the selection or hiring processes, please contact Linh Le at linh.le@sanjoseca.gov

This position is open until filled, with a first review date of August 5, 2025.

Additional Information:

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits pagefor detailed information on coverage, cost, and dependent coverage.

For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification.

In additional to the benefits above, there is an additional perks siteto explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.

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• City of San Jose

• 408-535-1285

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