Social Casework Assistant

The Position

This is a continuous recruitment

Qualified candidates are encouraged to apply immediately

Bargaining Unit: Local 1021 - Social Services Rank & File Unit
Contra Costa County is recruiting to fill multiple Social Casework Assistant vacancies in the Employment and Human Services Department (EHSD).

Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity.

The position in this classification is assigned to the Children and Family Services Bureau, County-wide Social Casework Assistant Program, where the incumbents will assist Social Workers or perform routine casework in a limited capacity throughout Contra Costa County.

Responsibilities for this classification may include arranging and supervising court-ordered visitation, managing probate and non-related legal guardianship cases including qualifying AB12 youth, processing Level of Care and Special Care Increment Assessments, transporting children, and performing other related duties as assigned.

We are looking for someone who:

• Is able to communicate effectively in written and oral correspondence
• Is adaptable and able to work well both individually and as a team member
• Is able to comply with time-sensitive deadlines and communications
• Is willing to work throughout Contra Costa County
• Is willing to perform other duties based on the needs of the Bureau
• Is willing to transport children and/or adults as needed

What you will typically be responsible for:

• Transporting children and/or adults as needed
• Arranging and supervising court-ordered visits between children in out-of-home placement and their parents and/or legal guardians
• Case management of non-dependent Legal Guardianship cases, including bi-annual home visits for Legal Guardian cases in Contra Costa County
• Timely documentation/contact notes of supervised visits and Legal Guardian home visits
• Frequent consultation with social workers and assigned supervisor
• Completing Level of Care and Special Care Increment assessments
• Attending and participating in trainings relevant to job assignments and/or unit meetings
• Assisting in providing coverage for team members as needed

A few reasons you might love this job:

• You will be helping others; assisting children and families to achieve self-sufficiency while building and maintaining professional relationships
• You will work as a team with your supervisors and colleagues as well as independently, promoting leadership skills
• You will have opportunities for professional growth and development within the Department
• You will learn child welfare policies and procedures
• You will enjoy great benefits and an exciting work environment

A few challenges you might face in this job:

• The fast-paced work environment
• Working at various locations

Competencies Required:
Critical Thinking: Analytically and logically evaluating information, propositions, and claims
Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations
Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards
Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment
Adaptability: Responding positively to change and modifying behavior as the situation requires
Attention to Detail: Focusing on the details of work content, work steps, and final work products
Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
Oral Communication: Engaging effectively in dialogue
Writing: Communicating effectively in writing
Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
Handling & Resolving Conflict: Managing interpersonally strained situations
Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes
Leadership: Guiding and encouraging others to accomplish a common goal
Teamwork: Collaborating with others to achieve shared goals
To read the complete job description, please visit www.cccounty.us/hr .

The eligible list established from this recruitment may remain in effect for six (6) months.

Minimum Qualifications

License Required: Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's License will be accepted during the application process.

Education: Possession of a Bachelor's degree from an accredited college or university with a major in psychology, social work, child development, human development, sociology, social welfare or a closely related field.

Substitution: 60 semester units or 90 quarter units at an accredited college including at least 9 semester units or 12 quarter units in psychology, social work, child development, human development, sociology, social welfare or a closely related field, and two (2) years of full-time or its equivalent experience in an equivalent classification of a Contra Costa County Social Service Program Assistant, Eligibility Worker III, or a Medi-Cal Program Assistant.

Desirable Qualifications:

• Bilingual in English and Spanish
• Sensitivity to cultural differences and the needs of clients and colleagues

Selection Process

1. Application Submission and Evaluation : Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.

2. Online Multiple-Choice Test: Candidates who possess the minimum qualifications will be invited to participate in an online multiple choice assessment. The assessment will measure candidates' competencies as they relate to the Social Services Program Assistant Classification. T hese may include but are not limited to: Critical Thinking, Involving Others, Legal & Regulatory Navigation, Adaptability, and Writing. (Weighted 100%). The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment.

Tentative Online Multiple-Choice Test Schedule:
July 2025 - For applications received 6/12/2025 to 06/25/2025
August 2025 - For applications received 06/26/2025 to 07/25/2025
November 2025 - For applications received 07/26/2025 to 10/31/2025
February 2026 - For applications received 11/01/2025 to 01/31/2026
May 2026 - For applications received 02/01/2026 to 04/30/2026

Candidates are not permitted to retake the same assessment within a six (6) month period. If you apply for another recruitment that uses this exam and the test is scheduled within six (6) months of the date you took the test this time, you will not have the option to re-take the exam.

3. Final Selection Interviews: Vary depending upon the departments filling vacancies.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices .

For recruitment-specific questions, please contact Flor Robb at flor.robb@hrd.cccounty.us For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: Continuous

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• Contra Costa County Human Resources Department

• 925-655-2100

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