Server and Endpoint Coordinator (Operating Systems Analyst, Career)

San Diego State University
San Diego, California 92182 United States  View Map
Posted: Jun 12, 2025
  • Information Technology and Communication Services
  • Public Health
  • Job Description

    Position Summary

    The IT Services Server and Endpoint Coordinator plays a key role in maintaining a secure, reliable, and high-performing IT environment across colleges and divisions. Reporting to the Director of IT Services, this position is responsible for administering servers, endpoints, and cloud infrastructure, delivering technical support, and contributing to technology projects. This is an excellent opportunity for a tech-savvy professional who thrives in a collaborative, service-oriented environment.

    Key Responsibilities include but are not limited to:
    • Systems Administration & Maintenance - Manage the installation, configuration, monitoring, and optimization of servers and cloud infrastructure, ensuring system reliability and efficiency through automation, patching, backups, and performance tuning.
    • Security & Compliance - Implement and monitor security protocols to safeguard systems and data, ensuring alignment with institutional policies and best practices.
    • Technical Support & Service Delivery - Provide advanced technical support for a wide range of technology across campus, including hardware, software, and networking, ensuring timely and effective service delivery.
    • User Support & Documentation - Develop and maintain user-facing documentation and training resources, while supporting technology adoption through education and hands-on assistance.
    • Project Support & Collaboration - Contribute to the planning, execution, and support of IT projects and initiatives, offering technical guidance and mentoring to staff and student assistants.

    Why Join SDSU IT?
    The IT Division at San Diego State University is a forward-thinking, service-driven team dedicated to supporting the academic and operational mission of the university. You'll work in a collaborative environment where innovation is encouraged, professional growth is supported, and your contributions have a meaningful impact on students, faculty, and staff across campus.

    Position Information
    • Full-time, benefits eligible, permanent/probationary position.
    • Position is designated exempt under FLSA and is not eligible for overtime compensation.
    • Standard SDSU work hours are Monday - Friday, 8:30 a.m. to 4:30 p.m., but may vary based on operational needs.
    • The individual hired into this role will work on campus at SDSU in San Diego.

    Department Summary

    The SDSU OneIT Community is vital to the university’s success by delivering core technology services across our campuses, colleges, administrative areas, and auxiliary units. Our mission is to support innovation in teaching, research, and service by strategically developing infrastructure, responsibly managing IT assets, actively engaging with our community, and fostering collaboration. Guided by our Chief Information Officer / Vice President for Information Technology, we uphold SDSU’s commitment to learning, discovery, and engagement, with our core values-service, collaboration, respect, integrity, innovation, and professionalism-permeating every aspect of our work.

    For more information regarding the IT Division, click here .

    Education and Experience

    To enter this classification, a basic foundation of knowledge and skills in operating systems programs, maintenance, and systems administration features is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science, mathematics, or a related technical field, or equivalent technical training and/or experience. Foundation knowledge and skills for the Operating Systems Analyst include a working knowledge of the assigned computer operating systems, systems analysis, and systems-level programming.

    Key Qualifications
    • Bachelor’s degree in computer science or a related field; or equivalent combination of education and experience, with four years of relevant experience in lieu of a degree
    • 3+ years of progressive working experience in Information Technology
    • Experience with server management and administration (Windows & Linux)
    • Experience with endpoint Management systems such as Jamf, Entra ID/Azure AD, etc.
    • Working knowledge of IT Security compliance
    • Networking experience including VLAN, VPN, Port Management, Firewalls
    • Experience with IT Security Tools such as CIS-CAT, Qualys, etc.
    • Software management and deployment experience

    Compensation and Benefits

    Starting salary upon appointment is not expected to exceed $7,000 per month.

    Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

    San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here .

    CSU Classification Salary Range: $5,158-$12,730 per month.

    SDSU Values

    At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

    Principles of Community

    At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

    SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

    Equal Opportunity and Excellence in Education and Employment

    All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

    SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

    Supplemental Information

    Apply by June 25, 2025 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

    The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

    A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

    SDSU is a smoke-free campus. For more information, please click here .

    Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu .

    Advertised: Jun 11 2025 Pacific Daylight Time
    Applications close:
  • ABOUT THE COMPANY

    • San Diego State University
    • San Diego State University

    Join SDSU and make a difference through meaningful work that contributes to knowledge and provides rich opportunities for students. The dynamic synergy between SDSU and the San Diego region furthers SDSU's excellence and global impact. Every member of our team can proudly proclaim, "I Am SDSU."


    San Diego State University is a place of knowledge, experience and impact. It is one of the oldest institutions in California, with 400,000+ living alumni and many more friends in the community who have a stake in its future. At SDSU, diversity and excellence go hand-in-hand. The university celebrates diversity and inclusion, embracing a broad definition of diversity that includes people of every race, religion, gender, ethnicity, veterans, people with varying abilities, and members of the LGBTQ+ community. SDSU hires individuals with a commitment to working effectively with individuals from diverse backgrounds.

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