Professional Standards Coordinator

YORK COUNTY, SC
Rock Hill, South Carolina United States  View Map
Posted: Jun 12, 2025
  • Full Time
  • Public Health
  • Job Description

    About us

    York County is located in the Piedmont region, between the Broad River and the Catawba River. Its diverse landscape is home to family-friendly towns/cities, a progressive urban region and lakefront communities. We are excited that you want to join our team and recognize that our employees are the foundation for our success.

    Mission Statement - York County provides quality public services in an open, efficient, and responsive manner.

    Vision Statement - York County provides an environment where all citizens and businesses can thrive and succeed.

    Public Safety Communications 9-1-1 - The Department of Public Safety Communications is the primary Public Safety Answering Point (PSAP) for York County. As the PSAP, we are staffed 24 hours a day to answer 9-1-1 emergency calls and dispatch police, fire or medical services to those we serve. We are fortunate to have state-of-the art equipment to provide our responders and those needing emergency assistance. Divisions: The four divisions of Public Safety Communications work together to provide leadership, emergency information and communication technology as well as extensive training to our staff and public safety partners: Administration & Public Education, Technical Services & Radio Communications, Operations (Communications), and Professional Standards.

    About our opportunity

    We invite you to apply to join our team as a full-time (40 hours per week), exempt Professional Standards Coordinator. The purpose of this position is to manage and plan the department’s adherence to the standards set forth by the Commission on Accreditation for Law Enforcement Agencies (CALEA). The position is also responsible for coordinating the department’s quality assurance program and assists in producing proofs for public records requests - Freedom of Information Act (FOIA).

    Successful candidate must be able to pass a background check, driving record check, and a drug screen.

    For more information about a career with York County Public Safety, call 803-329-0911 or email 911@yorkcountygov.com

    Starting Salary Range of Pay Grade 115 : $51,568.12 - $61,881.74. Salary is determined based on experience and/or education.

    Work Schedule: Monday - Friday 8 am - 5pm but may be altered based on agency needs.

    Our Total Compensation Package:
    • Compensation - competitive market-rate pay, and negotiable based on qualifications.
    • Comprehensive State Medical Insurance, Dental and Vision Insurance (Full-Time Employees).
    • Life Insurance
    • Long-term disability
    • Deferred Compensation optional 401K Plans
    • Health Savings Account (HSA)
    • Public Loan Forgiveness Program (Student Loan Forgiveness Program)
    • 11 Paid Holidays + 3 Optional Holidays
    • Longevity Pay
    • SC State Retirement Plan Pension
    • Paid Vacation and Sick Time
    • Sick Bank
    • Critical Care and Cancer Insurance
    • Wellness Screenings
    • Employee Assistance Programs
    • Professional Development / Trainings / Conferences

    Duties and Responsibilities:
    • Manages a comprehensive quality assurance program to ensure emergency calls for assistance and radio dispatches are properly processed by departmental staff. Ensure that calls for service are processed in accordance with CALEA, NFPA and departmental standards.
    • Coordinates CALEA (Commission on Accreditation for Law Enforcement Agencies) accreditation program for Public Safety Communications, ensuring compliance with all standards within the CALEA program.
    • Provides instruction of Association of Public Safety Communications Officials (APCO) Public Safety Telecommunicator 1 certification courses, APCO Fire Service Communications courses, APCO Emergency Medical Dispatch (EMD) certification courses, APCO Law Enforcement, and APCO Communications Training Officer (CTO) courses.
    • Creates analytical reports (CALEA performance and Quality Assurance goals).
    • Ensures annual review of all departmental policies, procedures, and forms is performed and properly documented for compliance with CALEA standards.
    • Develops and/or modify departmental procedures.
    • Assists in processing time sensitive FOIA requests that are received from the County Manager’s Office.
    • Assists in processing audio request from partner responder agencies.
    • Performs duties of Telecommunications Operator as needed.
    • Performs related work as assigned.


    About you

    Education and Experience:
    • Bachelor’s Degree in Emergency Management, Communications, Criminal Justice, Public Administration or related field.
    • Five (5) years of emergency management, public safety or related experience or an equivalent combination of education, training and experience.

    Special Certifications and Licenses:
    • Must be able to obtain NCIC Certification.
    • APCO Law
    • APCO EMD
    • Fire Instructor
    • APCO Public Safety Telecommunicator
    • Communications Supervisor
    • Communications Training Officer
    • Law Instructor
    • PST Instructor
    • CALEA Accreditation Manager
    • SCCIA BTOT

    Applicants with equivalent experience and education may be considered.

    Physical Demands / Work Environment / Disclaimer

    Physical Demands: Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
    • Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.
    Americans with Disabilities Act Compliance: York County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

    Standard Clauses: May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of the County. This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

    Essential Safety Functions: It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses.
    Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained.

    Full-time employees are allowed to participate in group medical, dental, vision, life and disability insurance programs offered by York County Government. If employees elect to secure dependent coverage, the employee should pay the additional costs for such coverage. All statements of insurance coverage are subject to the terms, conditions, restrictions and other eligibility requirements that are set forth in various insurance plan documents.

    Our full-time benefits through PEBA (South Carolina Retirement Systems and State Health Plan) include health insurance, prescription benefits, dental, vision, life insurance, MoneyPlus, Health Savings Accounts, retirement (Membership in the South Carolina Retirement System is mandatory for county employees), and deferred compensation.Making decisions about your insurance and retirement benefits can sometimes be complicated and difficult. The Navigating Your Benefits seriesprovides common-language explanations and can help you find your way in the world of your insurance and retirement benefits: Navigating Your Benefits | S.C. PEBA (sc.gov)

    Other full-time benefits include longevity allowance, annual leave, sick leave, holiday pay, Sick Leave Bank, wellness benefits, Employee Assistance Program, etc. Please contact Human Resources at Human.Resources@yorkcountygov.com if you would like more information.

    Longevity Allowance
    Full-time regular county employees, elected officials, appointed officials, and judges with ten or more years of full time continuous governmental service are eligible to receive a monthly longevity allowance in addition to their regular compensation. Continuous service transferred from employment with another county, municipality, state or a political entity created by the State may contribute toward eligibility for the longevity allowance. Longevity allowances are paid according to the following schedule.

    Longevity Allowance
    Years of Continuous ServiceMonthly Longevity Amount
    10-14 Years$20.00
    15-19 Years$25.00
    20-24 Years$30.00
    25-29 Years$35.00
    30-34 Years$40.00
    35-39 Years$45.00
    40+ Years$50.00

    Annual Leave
    Probationary and regular full-time county employees that work at least twenty (20) hours per week accrue annual leave with pay. Employees in their new hire six (6) month probationary period shall not be able to use annual leave until they become regular county employees. Employees who are separating from county service shall be paid for all accrued, unused annual leave up to 360 hours provided they give York County as the employer the proper notice as required. Employees in their six (6) month New Hire probationary period who are terminated or separated from employment shall not be paid for accrued annual leave. The maximum amount of annual leave carried into each calendar year is 360 hours.

    Earning Rate for Full-Time Employees
    Full-time employees with less than ten years of continuous service earn at the rate of eight hours of paid annual leave for each month of service during a twelve months period. Full-time employees with at least ten years, but less than twenty years of continuous service will earn at the rate of ten (10) hours of paid annual leave for each month of service during a twelve month period. Full-time employees with twenty or more years of service will earn at the rate of twelve (12) hours of paid annual leave for each month of service during a twelve (12) months period.

    Sick Leave
    Full-time county employees may be entitled to earn sick leave with pay. Employees may accrue up to 1,440 hours of sick leave. Upon termination of employment with the County, employees may not be reimbursed for any unused sick leave. When a paid holiday occurs while an employee is on sick leave with pay, the day may not be charged as sick leave.

    Earning Rate of Sick Leave
    Full time employees will earn eight hours of sick leave per month of service during a twelve month period.

    Paid Holiday’s
    The following days may be observed as paid holidays for York County Employees:
    January - December:3 Optional Holidays per Calendar Year
    January:New Year’s Day andMartin Luther King Day
    May:Memorial Day
    June:Juneteenth Day
    July:Independence Day
    September:Labor Day
    November:Veteran’s Day,Thanksgiving Day, andFriday after Thanksgiving
    December:Christmas Eve,Christmas Day

    Training:
    Quality training and educational programs are available at various times for county employees in order to support workforce development that is consistent with organizational objectives. Training topics may include driver training, CPR/first aid, communication, supervisor training, workplace violence, substance abuse, and various computer related classes.

    Closing Date/Time: 6/18/2025 5:00 PM Eastern
  • ABOUT THE COMPANY

    • York County
    • York County

    About York County


    York County is located in the Piedmont region, between the Broad River and the Catawba River. Its diverse landscape is home to family-friendly towns/cities, a progressive urban region and lakefront communities. York County features everything from prominent parks and greenways to renowned hiking trail systems in the Kings Mountain National Military Park to Carowinds Amusement Park (one of the largest in the Southeast) – all with a cost of living that’s under the national average. 

    Show more

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Please mention you found this employment opportunity on the CareersInGovernment.com Job Board.