What You'll Be Doing

The Administrative Coordinator is responsible for managing, maintaining, and optimizing the By-Name List (BNL) within the Wake County Continuum of Care (CoC) Coordinated Entry (CE) processes, policies and procedures. This role ensures that data collection, referral matching, and reporting align with HUD guidelines and local CoC strategies, supporting Wake County’s efforts to reduce and ultimately end homelessness. The BNL Coordinator collaborates with key stakeholders, facilitates case conferencing meetings, and leads efforts to enhance data-driven decision-making and system-wide accountability.

Key Responsibilities

Matching & Referral Coordination:

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Training & Community Engagement:

Policy & System Management:

Data & Reporting:

Collaboration & Special Projects:

About Our Team

Wake County has established a new Continuum of Care department to fulfill its role as the CoC Lead Agency and key functions as Collaborative Applicant, HMIS and Coordinated Entry Lead. The County operates under a Memorandum of Understanding with the CoC for a period of 5 years. At the end of the term, the program will be evaluated to determine if and how services will be transferred.

The CoC Lead Agency is accountable to the CoC Governing Board consisting of representatives from local government, homeless and housing service providers, people with lived experience of homelessness. The CoC Governing Board is the policy-setting and decision-making body for the Wake CoC, which is responsible to the Wake CoC Membership for fulfilling its Housing and Urban Development (HUD)-defined responsibilities. The Wake CoC Governing Board is responsible for overseeing the planning, coordination of resources, and evaluation of results for the community.

The Basics (Required Education and Experience)

• Associate's degree
• Two years of job-related experience
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Familiarity with HUD CoC and HMIS policies and procedures
• Experience managing large data sets and coordinating client care, case management plans
• Strong attention to detail
• Experience working with HUD funded programs, including but not limited to Continuum of Care and/or Emergency Solutions Grant (ESG)

How Will We Know You're 'The One'?

• Considerable knowledge of the program and issue area
• Comfort with public speaking, stakeholder engagement, and meeting facilitation
• Excellent problem-solving and organizational skills
• Ability to exercise judgment and discretion in applying and interpreting policies and procedures
• Ability to understand and carry out oral and written instructions
• Ability to establish and maintain effective working relationships with associates, officials and the public
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively
• Strong problem-solving and organizational skills to manage multiple tasks and priorities

About This Position

Location: WCOB Raleigh, NC

Employment Type: Regular

Work Schedule:

Hiring Range: 23.57 - 30.28

Market Range: 23.57 - 37.00

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 6/24/2025

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

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• Wake County Government

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