HEALTH INFORMATION MANAGEMENT SUPERVISOR

Position/Program Information

EXAM NUMBER: Y1409D

TYPE OF RECRUITMENT:
We welcome applications from everyone!

The application filing period will begin on May 30, 2025, at 8:00 a.m. (PT) - Continuous.

We will keep accepting applications until the position is filled. The application window may close unexpectantly once we have enough qualified candidates.

No Out of Class experience or withholds are allowed for this examination. Required experience must be fully met at the time of filing and clearly indicated on the application.

WHY WORK FOR US?

The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov .

Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing.

MISSION:

To advance the health of our patients and our communities by providing extraordinary care.

DEFINITION:
Supervises and participates in the work of a group of technical staff engaged in coding and auditing patient medical records in a County medical facility.

Check Out Our Outstanding Benefits! CLICK HERE to see a list of employee benefits!

Essential Job Functions

Provide oversight and supervision of Coding, Release of Information and Document Imaging teams including training, performance management and workflow. Conducts staff meetings, ensure staff development as well as provide orientation and training.

Analyze coding data to identify patterns for quality improvement.

Act as a subject matter expert for Coding which includes abstracting and reviewing charges.

Perform Quality Reviews for Coding/ Release of Information and Document Imaging Responsible for performing quality reviews of medical records to assess regulatory compliance with completeness of data and information, timeliness, accuracy, and authentication requirements

Monitor compliance with Official Coding Guidelines, Current Procedural Terminology (CPT) Guidelines, Coding Clinic, CPT Assistant, Centers for Medicare and Medicaid Guidelines, and other regulatory guidelines.

Responsible for developing and providing training for all new staff as well as process improvement training for current staff for all areas.

Prepare and conduct performance reviews for staff with review by the department leadership.

Keep Health Information leadership informed on staff performance, personnel issues, and helps to identify training opportunities. Provide feedback and make recommendations for commendations, performance reviews and progressive disciplinary actions.

Work closely with DHS facilities, Enterprise Health Information Management (EHIM) Leadership, Legal, Compliance, Risk Management and Information Technology on HIM operations system, processes, and issues.

Prepare biweekly/Monthly reports to HIM Leaderships by utilizing the Release of Information module, work queues and reports in established systems. Provide reports to management and monitor compliance. Act as necessary by adjusting staff and managing workflow proactively to have coverage.

Keep up to date on Health Insurance Portability and Accountability Act (HIPAA), state requirements and compliance rules to serve as a subject matter expert. Provide training to staff and ensure they remain informed of the latest developments.

Complete online incident reporting when breeches occur and submit for leadership review. Conduct a thorough review of breach details and developing strategies to prevent future occurrences, while also providing recommendations for improvement to management.

Assists with the development of policies and procedures related to release of information, medical record data and documentation integrity and data management, including standards, usage, operations, documentation, training, interfaces, security, and integrity.

Participate in projects and meetings as required to address Release of Information , Coding, Document Imaging.

Actively promotes staff development, including training and retraining as needed. Conducts regular one-on-one meetings with employees and holds unit meetings as necessary.

Monitors the timely retrieval of records from various units. Ensures timely and accurate document scanning, as well as the implementation of Quality Assurance and Validation processes.

Maintains and coordinates adequate scheduling and staffing to support operational needs.

Performs other pertinent duties as assigned by HIM Leadership.

Requirements

REQUIREMENTS TO QUALIFY

Option I:
Registered Health Information Technician (RHIT) certification issued by the American Health Information Management Association (AHIMA), and three (3) years of technical health information experience*, including medical records coding. One (1) year of which must have been in a supervisory capacity** over medical records coding and other Health Information Management staff.

Option II:
Registered Health Information Administrator (RHIA) certification issued by the American Health Information Management Association (AHIMA) , c ompletion of a Bachelor's degree in Health Information Management, accredited by the Commission on Accreditation for Health Informatics and Information Management Education and two (2) years of technical health information experience*, including medical records coding. One (1) year of which must have been in a supervisory capacity** over medical records coding and other Health Information Management staff.
Option III:
Certified Coding Specialist (CCS) certification issued by the American Health Information Management Association (AHIMA) and four (4) years of technical health information experience*, including medical records coding. One (1) of the required experience must have been in a supervisory** or senior/lead*** capacity over medical records coding and other Health Information Management staff.

PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

LICENSE: A valid California Class “C” Driver License or the ability to use an alternative method of transportation when needed to carry out job-related essential functions.

SPECIAL REQUIREMENT INFORMATION:
To qualify for this position, you must include a legible copy of the required certification which shows the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency.
To qualify under Option 2, you must also provide an official diploma, official transcript, or official letter from an accredited institution which shows the area of specialization with your online application, at the time of filing. The document should show the date the degree was conferred and be in English; if it is in a foreign language, it must be translated and evaluated for equivalency to U.S. standards.
If you are unable to attach required documents at the time of filing, you must email the documents to Tanisha Buggs at tbuggs@dhs.lacounty.gov within seven (7) calendar days of filing your online application or you will not qualify. Please include your name (as it appears on your online application), the examination title and number in the subject of your email.

For more information on our standards for educational documents, please visit: https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf and https://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_ACE_Resource_Guide.pdf

We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.
The required certification MUST be current and unrestricted.

*Technical health information experience may include but is not limited to reviewing electronic medical record physician documentation, abstracting information from the medical record documentation, applying knowledge of regulatory requirements pertaining to medical record documentation, and applying knowledge of privacy laws to ensure facility compliance.

**Supervisory in the County of Los Angeles is defined as:provides direct supervision to planning, assigning, and reviewing work of staff of the unit, evaluating employee performance, counseling, and recommending discipline.
*** For this examination, senior/lead experience is defined as assigning, coordinating, and reviewing the work, ensuring proper work methods are followed, and providing technical assistance and training.

DESIRABLE QUALIFICATIONS:
Additional credit will be given to applicants that possess the following desirable qualifications:

• Health Information Management experience**** in an acute care/large academic medical center setting***** or integrated healthcare system******
• Project management experience within healthcare*******
• Experience managing a Release of Information Unit.
• Experience in a supervisory capacity** over medical records coding and other Health Information Management staff in an Ambulatory Surgery or Outpatient Surgery facility
• Experience with any of the following software programs:
  • Microsoft Word, which includes writing, proof reading and correcting memos, letters, CVs, and using advanced formatting and track changes to prepare a wide variety of documents to support management by preparing communication, reports, presentations, dossiers, and other products.
  • Microsoft Excel, which includes creating spreadsheets, creating workbooks, data entry, use of formulas, and the ability to work with large amounts of data easily to support the department by creating, formatting, organizing, updating, calculating, and modifying reports for management.
  • Microsoft PowerPoint, which includes creating visual slideshows and instructional content, including training materials for educational purposes

**** Health Information Management experience includes but is not limited to managing abstracting and coding functions or acting as the first assistant of a Health Information Management Division.
*****Large academic medical center setting is defined as a teaching hospital with over 400 licensed beds.

******Integrated healthcare system is health care coverage that organizes doctors, hospitals, and other providers into groups in order to enhance the quality and cost effectiveness of medical treatment.
*******Project management experience within healthcare includes but is not limited to supporting, leading, and contributing to process improvement projects where change management strategies are necessary in meeting targeted program objectives and timelines.

Additional Information

EXAMINATION CONTENT:
This examination will consist of an evaluation of certification and experience based upon application information and supplemental questionnaire weighted 100%.
The passing score for the assessment is 70%.

ELIGIBILITY AND VACANCY INFORMATION
Applications are processed as they are received and added to the eligible register accordingly.

Candidates who passed the assessment(s) are placed on a list in the order of their score group for a period of twelve (12) months. We will use this list to fill vacancies throughout the Department of Health Services as they occur.

No person may compete in this examination more than once every twelve (12) months.

SPECIAL INFORMATION:
Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION
We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. This website can also be used to get application status updates.

Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.

We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification. Comments such as “See Resume” or referencing other unsolicited materials/documents will not be considered a response.
SOCIAL SECURITY NUMBER
Federal law requires that all employed persons have a Social Security Number, so include yours when applying.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Please refer to their website for updated information https://lacountylibrary.org/library-locator .

NO SHARING OF USER ID, E-MAIL, AND PASSWORD
All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI)
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

DEPARTMENT CONTACT:
Tanisha Buggs, Exam Analyst
(213) 288-7000
tbuggs@dhs.lacounty.gov

CALIFORNIA RELAY SERVICES PHONE :
(800) 735-2922

For detailed information, please click here

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• Los Angeles County

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