Enterprise Resource Planning Analyst - I

Introduction

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Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov .

POSITION INFORMATION

The Auditor-Controller's Office is currently accepting applications for Enterprise Resource Planning Analyst - I and Enterprise Resource Planning Analyst - II. This position is responsible for participating in the design, development, implementation, testing, and maintenance of the county's Enterprise Resource Planning (ERP) system (Workday).

Each level in this job series has different minimum qualifications. To participate in the recruitment at the I level, II level, or both levels, you must complete and submit separate applications and supplemental questionnaires for each recruitment:

ERP Analyst - I #2025-11840-01

ERP Analyst - II #2025-11784-01

The eligible lists established as a result of these recruitments may be used to fill future vacancies as they arise, subject to position-specific requirements.

BENEFITS

Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department.

Click here to view Management benefits .

For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website.

DEFINITION

To perform a variety of professional level duties in the design, development, implementation, testing, and maintenance of the Countywide Enterprise Resource Planning (ERP) system in response to business needs; to serve as a technical expert in a specific functional area, such as fiscal/accounting and/or human resources/payroll; to act as a liaison between technical support staff and end users to create business solutions within the Countywide ERP system.

DISTINGUISHING CHARACTERISTICS

This is the entry level class within the Enterprise Resource Planning Analyst series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. While this class is typically used as a training class relative to the County Civil Service System, employees are required to have some professional or para-professional related work experience. Employees work under immediate supervision while learning job tasks.

This series is distinguished from other County class series by the combination of both application-specific functional knowledge and business process (operational) familiarity required to perform associated duties and is allocated exclusively to the ERP support division of the Auditor-Controller’s Office. The Enterprise Resource Planning Analyst series differs from classifications in the Information Technology (IT) series, such as IT Specialist and IT Analyst, in that the IT classifications require technology-based expertise in areas such as design, construction, analysis, and maintenance of application software programs and codes, hardware platforms and equipment, and designing, programming, and coding, without the functional business expertise in areas such as the general ledger, billing, procurement, accounts payable/receivable, cash receipts, bank management, budget management, core human resources, position control, leave management, compensation, benefits administration, time tracking, payroll, financial reporting, and regulatory reporting.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from higher-level management staff. May receive technical and functional supervision from higher level staff in the ERP support division.

EXAMPLES OF ESSENTIAL DUTIES

Duties may include, but are not limited to, the following:

• Define and document County business requirements through discussions with executive and management staff and end users; translate business requirements into business solutions utilizing ERP system functionality.
• Use system-delivered business processes or design new business processes to automate workflow approval processes and maximize the configurable functionality within the system.
• Serve as a liaison between department end users, analysts, information technology staff, and vendors to analyze, design, configure, test, and maintain the ERP system to ensure optimal system performance and meet County business requirements.
• Perform routine and complex system testing and troubleshooting to identify, document, and resolve application/system issues and end user help tickets; consult and coordinate with information technology staff and/or system vendors where appropriate.
• Assist with the development of test scenarios, scripts, and acceptance criteria for approved changes to the ERP system and/or implementation of a new or upgraded ERP system.
• Track functional upgrades in new releases of ERP software; test and document break-fixes and/or enhancements; educate end users on new functionality and implement new functionality upon request.
• Create integration design requirements and specifications in coordination with end users and technical staff in the ERP Support Organization and/or IT Department; develop and coordinate acceptance criteria with end users.
• Create custom reports in coordination with end users and technical staff in the ERP Support Organization utilizing vendor’s report writer tools; develop and coordinate acceptance criteria with end users.
• Collect data, research topics, and gather information in the completion of studies; make recommendations based on studies regarding business solutions in the ERP system.
• Develop and manage task/project plans to implement business solutions; monitor and communicate progress of task/project.
• Identify and develop application-level security; develop and administer security definitions and profiles.
• Enter, maintain, and/or transfer data to and from the ERP system; audit system data as needed to ensure accuracy.
• Develop training curriculum and conduct training sessions; create and implement policies and procedures, business rules, and user guides; respond to end user requests for assistance and provide instruction; assist with the development of change management plans and communications.
• Recommend and assist in the implementation of goals and objectives for assigned functional area; establish schedules and methods for achieving assigned work objectives.
• Monitor and evaluate operations and activities of assigned program or functional area responsibilities; recommend improvements and modifications.
• Plan, prioritize, assign, and review the work of assigned staff; provide or coordinate staff training.
• Build and maintain positive working relationships with coworkers, other County employees, and the public using principles of effective customer service.
• Represent the County to the public, outside agencies and organizations, and County employees in a positive and productive manner; participate in outside community and professional groups and committees. Perform related duties as assigned.

MINIMUM QUALIFICATIONS

It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below.

Experience:

Two (2) years of technical/paraprofessional accounting, payroll, and/or human resources experience transacting and/or processing data in an ERP system.

Training:

Equivalent to a bachelor's degree from an accredited college or university with major course work in business administration, public administration, accounting, finance, human resources, computer science, information technology, or a related field.

Note: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency.

Required License or Certificate:

• May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

• Principles and practices of ERP system functionality and business processes related to finance, accounting, budgeting, human resources, time entry, and/or payroll.
• Principles and practices of implementing, maintaining, and improving Software as a Service (SaaS) and cloud-based applications.
• Major business processes supported by ERP systems.
• Principles and practices of problem diagnosis and troubleshooting techniques.
• Methods and techniques of project management and workflow analysis.
• Methods and techniques of developing and presenting technical documentation and training materials.
• Effective customer service practices and strategies.
• Pertinent local, state, and federal rules, regulations, laws, and ordinances.
• Modern office procedures, methods, and computer equipment.
• Computer software, applications, and systems, including word processing, spreadsheet, and database applications.
• English usage, spelling, punctuation, and grammar.

Ability To:

• On a continuous basis, know and understand all aspects of the job; analyze, understand, identify, recall, interpret, and explain technical and numerical information, work papers, reports, and special projects; read, recall, interpret, apply, and explain applicable rules, laws, and regulations; problem solve operational and technical policies and procedures; work under time pressure and complete a high volume of tasks with frequent interruptions; manage multiple tasks and projects simultaneously and quickly switch between tasks; focus on a single task for long periods of time.
• On a continuous basis, sit at desk or in meetings for long periods of time; intermittently walk, stand, bend, push, pull, and twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; speak, use telephone, write, and use a keyboard to communicate; see and hear with sufficient acuity to perform essential job functions; lift light weight.
• Learn to provide technical instruction to end-users in person, over the telephone, or via e-mail.
• Learn to detect, troubleshoot, test, and/or direct application/system problems to technical support.
• Understand the interrelationships between the ERP system and other County systems.
• Learn to create custom reports by compiling, organizing, and interpreting data.
• Define and document business requirements and procedures.
• Maintain the confidentiality of information.
• Follow oral and written instructions.
• Read, understand, analyze, interpret, and apply ERP system manuals, written materials, and statistical data.
• Log and track new releases of software, associated functional upgrades, and software patches.
• Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
• Analyze complex data, identify discrepancies, develop accurate and concise summaries and tables, and draw logical and appropriate conclusions.
• Present technical information and data in an effective manner.
• Prepare technical written materials and apply statistical formulas.
• Understand, interpret, and apply local, state, and federal laws, regulations, and pertinent department policies and procedures, including Civil Service rules.
• Work with various cultural and ethnic groups in a tactful and effective manner.
• Communicate clearly and concisely, both verbally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Provide after-hours technology support as assigned.

SELECTION PROCEDURE

Training & Experience Rating (100%)

Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list.

CONDITION OF EMPLOYMENT

Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn.

SUBSTITUTE LISTS

The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied.

EQUAL OPPORTUNITY EMPLOYER

Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that unlawful harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of the following characteristics: gender (including gender identity and expression), sexual orientation, race (including traits associated with race, which include, but are not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, primary language, immigration status, physical disability (Including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, the person’s use of cannabis off the job and away from the workplace, political orientation, or any other classification protected by federal, state, or local law or any combination of two or more characteristics stated herein. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation.

Conclusion

For questions regarding this recruitment, please contact Kristen Cannon, Administrative Technician, at kcannon@placer.ca.gov or (530) 886-4661.

Closing Date/Time: 6/13/2025 5:00:00 PM

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• Placer County

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