Administrative Specialist

We respect and embrace the experiences, knowledge and contributions of our team members. We strive for a culture of belonging and balance by upholding our values : Stewardship, Integrity, Collaboration, Respect and Innovation. We are passionate about Missouri, our role to preserve, protect and enhance our environment and we are committed to serving its’ citizens. We believe our mission and vision serves a greater purpose and will be felt for generations to come.

This position is with the Missouri Department of Natural Resources, Division of State Parks, and will be located at Knob Noster State Park, 873 SE 10 Road, Knob Noster, MO 65336. This position typically works Monday through Friday, 8:00 a.m. to 4:30 p.m. with a 30-minute lunch break.

• Provide Administrative Office Support and Receptionist duties to include, but not limited to, answering the telephone, visitor public relations, mail circulation, and vendor contacts for Knob Noster State Park, the West section of Katy Trail State Park, and the West Section of Rock Island State Park.
• Assist customers with camping reservations, retail sales, and general phone/email inquiries.
• Record keeping, including but not limited to, keeping a complex filing system up to date to include set up, organization, sorting, retention, and purging as needed of reports, personnel records, purchasing documents and accounts payable functions, etc.
• Operation of office equipment such as phone switchboard; fax machines; copy machines; cash register; and computer.
• Process purchasing and financial documents and invoices, and maintain and monitor budgets.
• Prepare, track, and submit reports according to specific deadlines.
• Review and submit personnel forms.
• Assist in keeping office clean and organized.
• Typing, often technical in nature, and working from oral, written, and rough draft documents.

To be successful in this position, a candidate will need the following skills/competencies:

• Interpersonal Skills :(**) Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.
• Customer Service : Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
• Attention to Detail : Is thorough when performing work and conscientious about attending to detail.
• Self-Management : Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
• Oral and Written Communication : Expresses information (for example, ideas or facts) to individuals or groups effectively, consider the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Equivalent to those typically gained by:

• One year of clerical/office experience
• Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Other Preferred Qualifications and Experience/Special Job Requirements:

• Must have good customer service skills; and skill in providing information/guidance to visitors and staff
• Ability to operate a computer with a general proficiency in Microsoft Office (Microsoft 365, Adobe, etc)
• Ability to communicate effectively and professionally in person and with written correspondence
• Ability to maintain professional confidentiality
• Ability to stay organized and manage time effectively
• Ability to operate a vehicle and maintain a valid vehicle operator’s license.
• Ability to travel to conduct state business away from site, occasionally overnight to attend meetings, training, and conferences.
• Ability to provide and follow directions.
• Ability to work independently and in accordance with agency policies, rules, or procedures.
• Willingness to learn new systems, programs, and skills
• Compliance with random drug and alcohol testing, if required.
• Ability to obtain MSP Fire Training, S-130, and S190 fire training certification for controlled fires.
• Ability to obtain CPR, First Aid, and AED certification.
• Training, certification, and/or education in continuous process improvement programs such as Lean Six Sigma as well as completion of Missouri Way, Leadership Academy, and similar programs is preferred.

Benefits & Work-life Balance:

Our benefits package and flexible 40-hour work week promotes the mental and physical health of you and your family as you work towards achieving your professional goals. Benefits include paid vacation and sick leave, paid life insurance, medical, dental, vision and prescription insurance. Learn more here .

How we invest in you:

• Exceptional professional development: mentoring from experienced professionals, cross-media training, career advancement opportunities, paid trainings and continuing education tuition assistance.
• Support for professional registrations when required, through paid study materials, fees, study time, test time, exam fees and licensure renewal fees.

Melissa Hall, Superintendent, at 660-563-2463 or melissa.hall@dnr.mo.gov

Or

Sally Namassy, Recruiter at dnr.recruiter@dnr.mo.gov

• 

• State of Missouri

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