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Job Description
What You'll Be Doing
The Child Welfare Kids Transportation & Visitation Units are currently seeking a Child Welfare Case Aide to work directly with the Permanency Planning (Foster Care Program) Team to provide continuity in the implementation of strategies and interventions with children and families to achieve safe and timely permanency.
Essential functions:
- Direct transport for children in Wake County Custody, to/from family visitations, doctor visits, family team meetings, court hearings and other necessary appointments
- Ensure the timely and secure transportation and support services for children and youth
- Provide required visitation services as outlined in the visitation plan
- Guarantee accurate documentation and reporting during family/client visits
- Provide transportation for clients as directed by Foster Care Social Worker
- Supervise family visits as directed by Foster Care Social Worker
- Participate in Case Staffing, Permanency Planning Meetings, and Court Processes when needed
- Contact parents and/or foster parents to coordinate transportation
About Our Team
Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs.
The Basics (Required Education and Experience)
- High school diploma or GED
- No specific experience required
- Equivalent education and experience are accepted
- Please include ALL prior work experience on your application and resume.
Beyond the Basics (Preferred Education and Experience)
- Knowledge of child development and the effects of trauma on children and family systems
- Experience in working with families involved with Child Welfares
- Experience with visitation or transportation in a health and human services setting
How Will We Know You're 'The One'?
- Knowledge and skills demonstrated with group facilitation and in-home coaching
- Knowledge of reunification strategies
- Possess strong organizational and decision-making skills
- Demonstrate exceptional written and verbal communication skills
- Passion for working with children and their families
- Possess strong interpersonal and customer services skills
- able to build and maintain positive, productive relationships with peers, colleagues, managers, providers, the community and other professionals
- Ability to interface and effectively partner with internal and external partners
- Possess critical thinking skills and demonstrate initiative, creativity and innovation with solutions
- Ability to respond to and manage ever-changing requirements and priorities with flexibility and a positive attitude
- use appropriate interpersonal skills and methods to reduce tension and resolve conflict
About This Position
Location: HSC Swinburne Raleigh, NC 27610
Employment Type: Regular
Work Schedule: Schedule may vary, evening and weekend availability required
Hiring Range: 22.13 - 25.43 Commensurate with Experience
Market Range: 22.13 - 28.73
Please include ALL prior work experience on your application and resume.
Posting Closing Date: 7:00 pm on 4/30/2025
What Makes Wake Great
Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.
Equal Opportunity Statement
Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Background Check Statement
Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.
Emergency Service Worker Statement
In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
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ABOUT THE COMPANY
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Wake County Government
Show moreWake County Government provides services including tax collection, library services, local parks administration, planning and permitting, health and human services, law enforcement and more. Wake County is governed by a seven-member Board of Commissioners.
Consistently rated as one of the best places to live and work in America, Wake County, North Carolina is home to NC State University, Shaw University, Research Triangle Park, and 2006 Stanley Cup Champions, the Carolina Hurricanes. Wake County is also the center of state government, with our Capitol Building, legislature and many government offices located in Raleigh.
Wake County is the most populous County in North Carolina. The County consists of 12 municipalities and includes Raleigh, the county seat and state capital. A unique mix of urban and rural small towns distinguishes Wake County from other counties and provides something for every lifestyle.
Employee Benefits
Employees enjoy competitive salaries, comprehensive benefits, generous paid leave, investment in professional development, and a balance of work and family life. We offer a diverse selection of benefits to choose from, allowing employees to customize their benefits package to meet their family’s unique needs.
Our comprehensive benefits and wellness programs are the rewards that go beyond the paycheck, including a 5% employer contribution to NC 401(k); on-site Employee Health Centers; employee assistance programs; and medical, dental, vision and life insurance options. The County also offers a generous paid leave program that includes sick, annual, community service, parental, military and bereavement leave. These benefits, along with our award-winning wellness programs, set us apart as an employer of choice and affirm our commitment to supporting employees and their families, both inside and outside of work.
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