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Job Description
Clinic Operations Manager
40817BR
40817BR
Position Description
Manages a unit within a department. Plans, organizes and develops goals and procedures for the unit. Represents the unit to administrators, outside agencies and others on relevant matters. Supervises subordinate staff.
The individual in this role will be responsible for the operational oversight of three clinical sites: Midland, Odessa, and MFM Midland. This includes the direct supervision of Patient Services Staff (PSS) and ensuring that daily clinical operations are executed efficiently and in alignment with organizational standards.
This position collaborates closely with the Grants Manager to support reporting requirements and continuous quality improvement initiatives. The role requires advanced proficiency in organizational management, strategic planning, and interpersonal communication, as well as a comprehensive understanding of clinical workflows and interdepartmental functions.
The position also involves regular interaction with departmental leadership, requiring a high level of professionalism and coordination.
Major/Essential Functions- Provide leadership and direct supervision to 8-15 staff members within the assigned clinical departments.
- Oversee day-to-day operations of clinical sites to ensure consistency, quality, and efficiency of patient services.
- Participate in recruitment efforts, including interviewing, hiring, onboarding, and training of new staff.
- Monitor staff performance through regular evaluations, coaching, and the administration of performance improvement plans when necessary.
- Address and resolve employee concerns, disciplinary actions, and workplace conflicts in a timely and effective manner.
- Collaborate with the Grants Manager to support data collection, reporting, and quality assurance activities.
- Ensure compliance with all organizational policies, procedures, and relevant healthcare regulations.
- Manage the ongoing training and development of PSS staff in systems such as:
- CPM Oracle
- Availity
- One Source
- CXOne telephone system
Required Qualifications
Bachelor's degree plus three years supervisory experience; OR a combination of education and/or supervisory experience to equal seven years.
To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=888858
All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
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ABOUT THE COMPANY
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Texas Tech University Health Sciences Center
Show moreAbout Us
Nationally recognized for innovative programs, academic achievement, cutting-edge research and exceptional patient care, Texas Tech University Health Sciences Center aims to promote a greater health environment for West Texas and beyond. While our flagship campus resides proudly in Lubbock, Texas, TTUHSC operates five schools with campuses in Abilene, Amarillo, Dallas/Fort Worth, Lubbock and the Permian Basin (Midland & Odessa).
Like Texas itself, we are an independent and proud institution that is part of a larger union, the Texas Tech University System. As a university separate from Texas Tech University, we have been entrusted with a singular charge: to teach the next generation of doctors, nurses, pharmacists, researchers and health care professionals while simultaneously providing the people of West Texas with world-class patient care. We are both an institution of higher learning and a place where real people come for life-saving medical care.
Our Mission
As a comprehensive health sciences center, our mission is to enrich the lives of others by educating students to become collaborative health care professionals, providing excellent patient care, and advancing knowledge through innovative research.
Our Values & Culture
Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Our five values guide our actions and principles: Beyond Service, Kindhearted, Integrity, One Team, and Visionary.
Compensation & Benefits
We are proud to offer many exceptional employee benefits, including a generous compensation package with comprehensive benefits, medical and dental insurance, paid time off and substantial automatic retirement contributions. Additionally, we invest in employee success by providing many resources designed to support your personal and professional growth, including:
- Comprehensive Health Plans and Other Core Insurance
- State Retirement Programs and Pension Options
- Retiree Insurance for Lifetime Medical Benefits
- Continuing Education & Lifelong Learning Programs
- Tuition scholarships for employees and their dependents
- Leadership and Professional Development Programs
- Mental and Physical Wellness Programs
- Employee Recognition Programs and Longevity Pay
We are excited for you to consider joining our team at the Texas Tech University Health Sciences Center. Consistently ranked as a "Great College to Work For" by the Chronicle of Higher Education, TTUHSC provides so much more than just a job!
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