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Job Description
Examples of Duties
This recruitment is being established to obtain a current eligible list for both Full time and Extra-Help vacancies. Extra-Help are not entitled to county benefits and are limited to a maximum of 25 hours per week. Extra-Help pay is $16.68 per hour.
Duties may include, but are not limited to the following:
- Assist the public in person or by telephone and obtains information needed in order to determine appropriate action to be taken.
- Answer inquiries related to the department services, programs and operations. Disperse relevant information and refer clients to the appropriate personnel or location.
- Explain proper use of forms and documents, screen and distribute incoming mail, material, and letters.
- Make appointments, screen and route incoming calls using a phone console or routing equipment.
- Maintain a variety of department personnel, financial, and statistical files and records in accordance with prescribed procedures and regulations.
- Check and review a diversity of information for completeness and accuracy, resolving discrepancies and errors.
- Perform numerical, alphabetical, chronological and/or subject matter filing, control logs, researches and assembles information from different locations.
- Compile and assemble information from various sources and produces a variety of computer generated materials such as graphs, letters, reports, and fiscal or statistical statements.
- Proof read typewritten material for grammar, punctuation, spelling, sentence structure, format, layout and clarity of language. Verify completeness and accuracy of references and identifies and corrects errors.
- Compose letters in response to requests for general information, ensuring the information provided is complete, accurate, and consistent with prescribed forms, procedures and regulations.
- Order supplies, monitor inventories, arrange for equipment repair, and maintain property control records.
- Some positions may be required to be fluent in languages in addition to English.
Minimum Qualifications
OFFICE ASSISTANT II
Experience:
One (1) year of full-time experience performing clerical work in an office environment comparable to an Office Assistant I in Merced County.
Desirable:
Type at a corrected rate of 45 words per minute from clear copy.
Essential Functions
ESSENTIAL FUNCTIONS
- Operate a personal computer and other modern office equipment.
- Communicate effectively with others in person, in writing, and over the telephone.
- Analyze data, interpret directions, procedures and regulations, and develop appropriate responses.
- Create correspondence, spreadsheets, and presentation materials using various computer software programs.
- Respond appropriately to situations.
- Complete multiple priority projects with conflicting deadlines and under stressful conditions.
- Maintain confidential information in accordance with legal standards and/or County regulations.
- Frequent use of depth perception, peripheral vision and color perception.
- Frequently lift, carry, reach, push, pull, twist and manipulate large and small objects.
- Occasionally kneel, bend, twist, squat, balance and crawl.
- Frequent use of hand-eye coordination.
- Occasionally lift and carry up to 40 pounds.
- Normal dexterity, frequent holding and grasping.
- Sit, stand or walk for long periods of time.
- Frequent use of data entry device including repetitive hand and arm motion.
- Regular attendance is an essential function.
Knowledge of:- English grammar, spelling, punctuation and sentence structure.
- Basic mathematical functions.
- Clerical and department work practices, procedures, programs, services, policies, and regulations.
- Correct English usage, grammar, sentence structure, spelling, vocabulary and punctuation.
- Modern office methods and practices including filing systems, business correspondence, and reception techniques.
- Business report writing and customer service techniques.
- Lead work and staff development techniques and practices.
- Common word processing, spreadsheet, and database software packages.
Ability to:- Understand and carry out oral and written instructions.
- Exercise good and independent judgment in determining and selecting appropriate process, alternative, forms and desired actions within the bonds of established work practices, procedures and commonly used regulations.
- Make arithmetical calculations with speed and accuracy.
- Prepare and maintain accurate reports and records.
- Establish and maintain cooperative and effective work relationship with others.
- Deal tactfully and courteously with the public, county employees, and other staff.
- Organize work and carry out assignments with minimum supervision.
- Communicate effectively both orally and in writing.
- Lead and train subordinate employees effectively.
- Proofread material.
Typing Skills:- Type at a corrected rate of 45 words per minute from clear copy.
HOLIDAYS & LEAVES
VACATION
10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours).
SICK LEAVE
0.0625 hours sick leave for each paid regularly scheduled work hour. 16 days (130 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria.
HOLIDAYS
Twelve paid holidays annually plus two optional holidays.
BEREAVEMENT LEAVE
Five (5) regularly scheduled workdays.
INSURANCE
HEALTH INSURANCE
Medical Insurance - Merced County offers multiple Medical Plans and contributes towards employee and dependent premiums. Medical plan availability varies based on bargaining units.- Anthem 500 EPO
- Anthem 1500 EPO
- Anthem HDHP (High Deductible Medical Plan) with Health Savings Account (HSA)
- Anthem HDHP (High Deductible Medical Plan) without Health Savings Account (HSA)
- County pays 100% of the premium for employees and 50% for dependent(s)
- County pays 100% of the premium for employees and 50% for dependent(s)
State Disability Insurance (SDI)
Merced County non-management employees are enrolled in the State Disability Insurance Program (SDI). Premiums for this insurance are paid by the employee. This insurance is administered solely by the State, who determines eligibility and payments. Benefit amounts are based on the quarter with the highest wages earned within the base period.
LIFE INSURANCE
County-paid Life and Accidental Death & Dismemberment Insurance- Represented Employees $10,000
Voluntary Term and Whole Life Insurance are available - premium paid by employee
RETIREMENT
DEFERRED COMPENSATION
The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable.
MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION
The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount.
EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS.
EMPLOYEE PROGRAMS
EMPLOYEE ASSISTANCE PROGRAM (EAP)
Anthem EAP services provide up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and work-life resource services.
EMPLOYEE TICKETS, COUPONS, and DISCOUNTS
The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more.
THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY.
For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682
Closing Date/Time: Continuous - Assist the public in person or by telephone and obtains information needed in order to determine appropriate action to be taken.
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ABOUT THE COMPANY
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Merced County
Show moreMerced County, located in the heart of California's Central Valley, offers a unique blend of vibrant agricultural heritage and modern development. Known as the "Gateway to Yosemite," Merced County is surrounded by breathtaking natural beauty, including nearby national parks, lush farmlands, and scenic rivers. The county's strategic location provides easy access to major urban centers like San Francisco, Sacramento, and Fresno, making it an ideal hub for both business and leisure. With a diverse economy anchored by agriculture, education, healthcare, and manufacturing, Merced County offers ample opportunities for career growth and professional development. The presence of the University of California, Merced, further enhances the county's reputation as a center for innovation and research, attracting top talent and fostering a dynamic workforce.
In addition to its economic strengths, Merced County boasts a high quality of life with a strong sense of community. Residents enjoy affordable housing, a lower cost of living compared to many other parts of California, and a family-friendly environment with excellent schools and recreational facilities. The county's rich cultural heritage is celebrated through numerous festivals, farmers' markets, and community events, creating a welcoming atmosphere for newcomers. With its combination of economic opportunity, educational excellence, and a supportive community, Merced County is not just a great place to work but also a wonderful place to live and thrive.
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