Field Dispatcher

Summary

Job Type

Full-time

Description

Bejac Corporation, one of the largest specialty equipment dealers in the Western United States, is hiring.

Our Reno, NV location is currently seeking a Field Dispatcher who will dispatch the appropriate technicians for the job.

This is a full-time position; Monday - Friday, 8 AM - 5 PM. Bejac offers an excellent benefits package! Must be located in or around Reno.

Essential Duties & Responsibilities:

-Handle customer calls related to service billing questions, disputes and/or explanations

-Follow-up on quotes and pending repairs

- Monitor mechanic time on work orders

-Control labor hours

-Prepare technician evaluations

-Discuss technician deficiencies

-Answer calls for service, recording the necessary information to either work through the situation or to dispatch the appropriate technician

We are an Equal Opportunity Employer.

Requirements

Qualifications:

-Previous supervisor experience is a plus

-Excellent customer service and communication skills -Must be able to pass a pre-employment drug screen and physical

-Experience with Microsoft Word and Excel

Salary Description

$65,000-85,000 per year

Job Description

Job Type

Full-time

Description

Bejac Corporation, one of the largest specialty equipment dealers in the Western United States, is hiring.

Our Reno, NV location is currently seeking a Field Dispatcher who will dispatch the appropriate technicians for the job.

This is a full-time position; Monday - Friday, 8 AM - 5 PM. Bejac offers an excellent benefits package! Must be located in or around Reno.

Essential Duties & Responsibilities:

-Handle customer calls related to service billing questions, disputes and/or explanations

-Follow-up on quotes and pending repairs

- Monitor mechanic time on work orders

-Control labor hours

-Prepare technician evaluations

-Discuss technician deficiencies

-Answer calls for service, recording the necessary information to either work through the situation or to dispatch the appropriate technician

We are an Equal Opportunity Employer.

Requirements

Qualifications:

-Previous supervisor experience is a plus

-Excellent customer service and communication skills -Must be able to pass a pre-employment drug screen and physical

-Experience with Microsoft Word and Excel

Salary Description

$65,000-85,000 per year