Loss Prevention Agent

Loss Prevention Agent

Patrol the interior and perimeter of the hotel and property to observe and identify potential safety risks, security risks, and undesirable conditions. Respond to emergency situations including safety hazards, fires, medical emergencies, and threats to life and/or property. Promote safe work practices. Initiates preliminary investigations into incidents, as needed. Writes reports and ensures accuracy of necessary documentation, as needed. Respond to guest inquiries and requests and resolve guest issues in a timely, friendly, and efficient manner.

Must have 1-2 years of security experience in a similar industry. 3-5 years preferred. Thorough knowledge of the floor plans and layout of the building(s), function rooms, and working knowledge of the city and surrounding area. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and collect accurate information. Ability to listen effectively, speak, read, and write English clearly to ascertain and document important information. Ability to stand, walk, and/or sit and continuously perform essential job functions for the duration of the shift. Hearing and visual ability to observe and detect signs of emergency situations. Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property. Ability to follow written and/or verbal instructions. Ability to grasp, lift, and/or carry or otherwise move goods weighing up to 50 lbs. sufficient manual dexterity in hands. Ability to climb stairs and ladders at a rapid pace. Ability to perform duties within extreme temperature ranges.

This is a part-time, year-round position working 2nd shift at the Hilton Myrtle Beach Resort, holidays and weekends required. Benefits include PTO, health benefits, free lunch, free health club membership, discounted travel program benefits for team members and their family, plus more!

EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace

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