Performance Administrator

Requirements

MOS Codes: 42E (Army); 3F531 (Airforce); 2605 (Navy)

Education and Experience : A bachelor's degree or higher in business, Accounting, Public administration, Organizational Development or a related field, and five (5) years' experience in program/project management, organizational development, business process improvement, performance and change management, and/or public administration.

Licenses and Certificates : Texas Class "C" Driver's License or equivalent from another state.

General Purpose

Under general direction, identify, manage and oversee the Citywide planning and implementation of organization performance strategies and strategic process improvements.

Typical Duties

Develop, implement and monitor performance management process for departments including the design and implementation of performance management activities and centralized data management resources. Involves: Implement leading-edge practices for achieving organizational quality and performance excellence. Identify and evaluate a variety of organizational practices and issues. Identify weaknesses, gaps, and/or areas for improvement in existing management systems. Research best practices and other background information. Develop detailed performance project plans, including scope and objectives, time budgets, and milestone dates; collect, analyze, test, document information, maintain and track performance measures. Perform comprehensive city-wide operational evaluations. Oversee and contribute to the creation of detailed project documents including work breakdown structures, data collection plans, status reports, executive summaries, stakeholder analyses and communication plans. Identify project risk and develop risk mitigation strategies. Analyze project data using Six Sigma or Lean tools and recommend operational solutions or alternatives based on performance metrics and best practices. Lead teams in resolving business process, employee performance, employee development, and teamwork issues. Assess the training needs of the City of El Paso, coach and train others in the use of: strategic planning, business planning, performance management systems, performance measurement and evaluation, process improvement, learning and development.

Participate in the development and implementation of goals, objectives, policies and priorities for the City. Involves: Develop and implement project plans, scope and objectives, time budgets and milestone dates. Conduct specialized financial, management and organizational analyses. Perform comprehensive program evaluation. Provide input and subject matter expertise into the improvement of business processes city wide.

Participate in the strategic and operational plan development, monitoring and implementation for the City. Involves: Coordinate the development of the organizational and departmental level strategic plans. Develop and maintain reporting and monitoring systems. Assist with and coordinating the implementation of Citywide and department strategic plans. Assist with project design. Research and promote performance management practices and methodologies. Design, develop and implement continuous improvement systems, processes and practices. Align organizational practices and systems with nationally recognized performance criteria such as Malcolm Baldrige. Assist departments in building internal capacity within departments for performance management.

Represent the organization. Involves: Attend various meetings and conferences and interact with a wide range of officials, department directors, coworkers and the public. Advise city officials and executives in a timely manner of situations or issues that have or could lead to deviation from expected results, and recommend appropriate solutions or options. Prepare and deliver presentations of findings, conclusions and recommendations. Prepare reports, proposals and summaries.

Supervise assigned employees. Involves: Assign, schedule, guide and monitor work. Appraise employee performance and review appraisals by subordinate supervisors. Provide for staff training and development. Counsel, motivate and maintain harmony. Identify and resolve staff differences, conflicts and deficiencies. Interview applicants. Recommend hiring, termination, transfers, discipline, merit pay or other employee status changes. Enforce personnel rules and regulations and work behavior standards firmly and impartially.

General Information

For complete job specification, click here.

Note: This is an unclassified contract position.

Important Note: Required Supplemental Questions and answers are considered an examination component and will generate a score.
Applicants are being tested on a conditional basis pending review of minimum qualification. Applications will be reviewed for applicants that pass the Supplemental Questions examination.

Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.
Note: Applicants with a foreign degree must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Please visit www.naces.org/members for more information.

A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete.

To qualify for this position, the required education, experience, knowledge, and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.

Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.

Determined by agreement

Closing Date/Time: 8/4/2026 11:59 PM Mountain

City of El Paso

915-212-1244 Show more